Hi

I am running an XP Home SP3 with a Dell A940 printer connected via USB.

I have a Dell Laptop running Vista Home Premium that can see the
network but when I try to add a printer I get the message "Windows
cannot connect to the printer, Operation Could not be completed
0x0000000d"

I am also running Norton 2008 Internet security on both machines.

In the past I have been able to print from both but somethings changed
and I dont know when or what as I dont print from the laptop that often
but need to now.

I have downloaded the VISTA drivers from dell on the laptop and it all
installs but will not print.

I'm really stuck so would appreciate any help.


--
cookie666

Have you tried connecting the printer directly to the computer you want
to print from?


--
fuzor_silverbolt

-----------My Rig-----------
Manufacturer: Dell Inc.
Processor: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz (4 CPUs)
Memory: 3326MB RAM
Hard Drive: 984 GB 2x500GB RAID 0
Video Card: NVIDIA GeForce 8800 GT
Monitor: SyncMaster 2220WM(Digital)
Sound Card: SigmaTel High Definition Audio
Operating System: Windows XP™ Pro 32bit

Also, run the XP’s Home or Small Office Network File and Printer Sharing
Wizard to include Vista in your “New� Network, even if you had an XP Network
set up prior to adding a Vista computer to it(redoing the Wizard seems to
work for XP machines!).

In “My Network Places�: “Set up a Home or Small Office Network�
OR under Accessories Communications Network Setup Wizard Allow File
and Printer Sharing.

Also in Norton, in your profile firewall exceptions, make sure LAN, or file
and printer sharing, is allowed

--
Mick Murphy - Qld - Australia


"cookie666" wrote:


Hi

I am running an XP Home SP3 with a Dell A940 printer connected via USB.

I have a Dell Laptop running Vista Home Premium that can see the
network but when I try to add a printer I get the message "Windows
cannot connect to the printer, Operation Could not be completed
0x0000000d"

I am also running Norton 2008 Internet security on both machines.

In the past I have been able to print from both but somethings changed
and I dont know when or what as I dont print from the laptop that often
but need to now.

I have downloaded the VISTA drivers from dell on the laptop and it all
installs but will not print.

I'm really stuck so would appreciate any help.


--
cookie666

Hi

Thanks for the advice, I have connected the printer to the laptop and
it prints fine from that, I have also ran the Network Wizard on the XP
machine but I still get the same error message.


--
cookie666

How are you trying to add the printer?
To use XP's printer go to Vista's Network and SharingAdd Network
DeviceBrowse to XP's Printer follow vista'a instructions to install it

Make sure that you have a Vista compatible Printer Driver downloaded for
your laptop.
--
Mick Murphy - Qld - Australia


"cookie666" wrote:


Hi

Thanks for the advice, I have connected the printer to the laptop and
it prints fine from that, I have also ran the Network Wizard on the XP
machine but I still get the same error message.


--
cookie666

Still get the same error message

"operation could not be completed 0x0000000d)

On Sun, 21 Sep 2008 04:22:00 -0700, Mike Bates wrote:

Still get the same error message

"operation could not be completed 0x0000000d)

http://support.microsoft.com/kb/555375