Hi,

I tried to install the update for Works 8 (KB955428) and keep getting the
error code 8024002D with an instruction to insert a disc. I bought my
computer, from new, with the Works program already installed, so do not have
a disc. I am using Vista Home Premium.

Any ideas how to get around this?

Many thanks for any help.
David

http://www.microsoft.com/downloads/d...DisplayLang=en

--
Peter
Toronto, Canada
"David Venables" wrote in message
...
Hi,

I tried to install the update for Works 8 (KB955428) and keep getting the
error code 8024002D with an instruction to insert a disc. I bought my
computer, from new, with the Works program already installed, so do not
have a disc. I am using Vista Home Premium.

Any ideas how to get around this?

Many thanks for any help.
David

This is PastorDon:

David Venables;949336 Wrote:
:Hi,

I tried to install the update for Works 8 (KB955428) and keep getting
the
error code 8024002D with an instruction to insert a disc. I bought my
computer, from new, with the Works program already installed, so do not
have
a disc. I am using Vista Home Premium.

Any ideas how to get around this?

Many thanks for any help.
David


--
PastorDon
Posted via http://www.vistaheads.com

On Sat, 16 Aug 2008 22:34:56 +0100, PastorDon
wrote:


This is PastorDon:

And... ?


David Venables;949336 Wrote:
:Hi,

I tried to install the update for Works 8 (KB955428) and keep getting
the
error code 8024002D with an instruction to insert a disc. I bought my
computer, from new, with the Works program already installed, so do not
have
a disc. I am using Vista Home Premium.

Any ideas how to get around this?

Many thanks for any help.
David

I am having the exact same issue and that link wasn't very helpful for me I
tried the standalone install as well as the update notification 5 times now
and still keep getting the same thing please insert disc???????

"Peter" wrote:

http://www.microsoft.com/downloads/d...DisplayLang=en

--
Peter
Toronto, Canada
"David Venables" wrote in message
...
Hi,

I tried to install the update for Works 8 (KB955428) and keep getting the
error code 8024002D with an instruction to insert a disc. I bought my
computer, from new, with the Works program already installed, so do not
have a disc. I am using Vista Home Premium.

Any ideas how to get around this?

Many thanks for any help.
David

On Wed, 20 Aug 2008 21:38:00 -0700, crushablemeg
wrote:

I am having the exact same issue and that link wasn't very helpful for me I
tried the standalone install as well as the update notification 5 times now
and still keep getting the same thing please insert disc???????

try looking for help where the update gurus hang out:

microsoft.public.windowsupdate

"Paul Montgomery" wrote in message
...
On Wed, 20 Aug 2008 21:38:00 -0700, crushablemeg
wrote:

I am having the exact same issue and that link wasn't very helpful for me
I
tried the standalone install as well as the update notification 5 times
now
and still keep getting the same thing please insert disc???????

try looking for help where the update gurus hang out:

microsoft.public.windowsupdate

I found this in the above newsgroup which helped me:

I had the same problems installing this update. After much riggamaroll
searching everywhere it turns out this Update as mentioned is for
Microsoft Works8. Having a new machine like most of you I assumed I had
Works8 installed.

I don't! It's Works 8.5.
This update is not needed and can be successfully just ignored or
hidden.

To find your versionin vista anyway)
1) Click Start All Programs and then PC Help & Tools Click
Recovery Manager.

The recovery manager welcome screen opens.

2) Click Next.
3) On the Software Program re-installation screen select Yes, and then
click Next.
4) On the Welcome screen, click Next.
5) Look for the Microsoft Works program and check if there is any
version number next to it.

If it 8.5 as mine was your done. Just ignore or hide the Update.

Now you'd think the update would recognize this but hey it's Microsoft.
It ain't ever easy.

Best of Luck...

David Venables wrote:


"Paul Montgomery" wrote in message
...
On Wed, 20 Aug 2008 21:38:00 -0700, crushablemeg
wrote:

I am having the exact same issue and that link wasn't very helpful
for me I
tried the standalone install as well as the update notification 5
times now
and still keep getting the same thing please insert disc???????

try looking for help where the update gurus hang out:

microsoft.public.windowsupdate

I found this in the above newsgroup which helped me:

I had the same problems installing this update. After much riggamaroll
searching everywhere it turns out this Update as mentioned is for
Microsoft Works8. Having a new machine like most of you I assumed I had
Works8 installed.

I don't! It's Works 8.5.
This update is not needed and can be successfully just ignored or
hidden.

To find your versionin vista anyway)
1) Click Start All Programs and then PC Help & Tools Click
Recovery Manager.

The recovery manager welcome screen opens.

2) Click Next.
3) On the Software Program re-installation screen select Yes, and then
click Next.
4) On the Welcome screen, click Next.
5) Look for the Microsoft Works program and check if there is any
version number next to it.

If it 8.5 as mine was your done. Just ignore or hide the Update.

Now you'd think the update would recognize this but hey it's Microsoft.
It ain't ever easy.

Best of Luck...


Curious where you got this info. I have Works 8.5, and the update
installed (manually) just fine. Did microsoft tell you that it was not
for Works 8.5?

--
Dave T.


You can't imagine the extra work I had when I was a god. - Hirohito,
Emporer of Japan

I got it from the newsgroup microsoft.public.windowsupdate, I don't know
whether the person who posted it got the information from direct from
microsoft. There were few
postings which seemed to confirm it to be true.

I did try to manually install the update, to no avail.

David


"Dave T." wrote in message
...
David Venables wrote:


"Paul Montgomery" wrote in message
...
On Wed, 20 Aug 2008 21:38:00 -0700, crushablemeg
wrote:

I am having the exact same issue and that link wasn't very helpful for
me I
tried the standalone install as well as the update notification 5 times
now
and still keep getting the same thing please insert disc???????

try looking for help where the update gurus hang out:

microsoft.public.windowsupdate

I found this in the above newsgroup which helped me:

I had the same problems installing this update. After much riggamaroll
searching everywhere it turns out this Update as mentioned is for
Microsoft Works8. Having a new machine like most of you I assumed I had
Works8 installed.

I don't! It's Works 8.5.
This update is not needed and can be successfully just ignored or
hidden.

To find your versionin vista anyway)
1) Click Start All Programs and then PC Help & Tools Click
Recovery Manager.

The recovery manager welcome screen opens.

2) Click Next.
3) On the Software Program re-installation screen select Yes, and then
click Next.
4) On the Welcome screen, click Next.
5) Look for the Microsoft Works program and check if there is any
version number next to it.

If it 8.5 as mine was your done. Just ignore or hide the Update.

Now you'd think the update would recognize this but hey it's Microsoft.
It ain't ever easy.

Best of Luck...


Curious where you got this info. I have Works 8.5, and the update
installed (manually) just fine. Did microsoft tell you that it was not for
Works 8.5?

--
Dave T.


You can't imagine the extra work I had when I was a god. - Hirohito,
Emporer of Japan

On Fri, 22 Aug 2008 09:36:17 +0100, "David Venables"
wrote:

I got it from the newsgroup microsoft.public.windowsupdate, I don't know
whether the person who posted it got the information from direct from
microsoft. There were few postings which seemed to confirm it to be true.

You saw it on the Internet so it must be true, huh?