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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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August 13th 08, 10:07 AM
posted to microsoft.public.windows.vista.print_fax_scan
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WMDC blocks Samsung Network Scan Utility in USB mode
I am using Samsung's Network Scan utility to scan documents from a network
connected multifunction device. This works well, as long as no mobile device (HTC Touch Diamond, WM 6.1 Professional) is connected to the PC using USB for Synchronization. When I connect the device to the PC using the USB connection, the Samsung Scanner status changes to offline, and no scan is possible. When I disconnect the Phone, the scanner goes online again. When I connect the mobile device using Bluetooth for Sync, the scanner stays online. Samsung tells me (of course), this is not a Samsung problem, but a problem of the software of the mobile device. But maybe, they are wrong, and this is related to the Firewall (Norton Internet security 2008)? Does anyone have the same problem, or knows how to fix it (maybe port settings?). Thanks 
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