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-   -   "HID data has stopped working" - bluetooth mouse error (http://www.vistabanter.com/137840-hid-data-has-stopped-working-bluetooth-mouse-error.html)

dreadpyrat August 20th 08 02:02 AM

"HID data has stopped working" - bluetooth mouse error
 

Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


--
dreadpyrat

Marcus August 21st 08 12:29 AM

"HID data has stopped working" - bluetooth mouse error
 
I have the same issue my friend. I have a HP dv5 Pavillion and just
installed Microsoft Bluetooth mouse 5000 and I have googled and no one knows
how to fix this not eve Microsoft for crying out loud. Even called HP and
they told me to install new chipset in which I did but did not work

"dreadpyrat" wrote:


Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


--
dreadpyrat


Turksandcaicos August 21st 08 04:38 PM

"HID data has stopped working" - bluetooth mouse error
 
My son has the same laptop and mouse. I wrote HP a note and they replied to
apply this patch.

http://www.microsoft.com/downloads/d...displaylang=en

My son is at school so he hasn't tried it yet. However, after reading the
description I am not overly optimistic that it will correct the problem.

marcnarc August 21st 08 05:58 PM

"HID data has stopped working" - bluetooth mouse error
 
I too have an HP laptop (dv7) and installed the Bluetooth Desktop from
Microsoft (mouse 8000 and keyboard 7000). Set up well, and am even able to
use the internal bluetooth device built in to the laptop, not having to use
the USB bluetooth device that came with the keyboard/mouse set.

Unfortunately, I now get the 'HID DATA has stopped working' error message
when logging in to Windows. It only appears once and the keyboard mouse
continue to work perfectly. I will occasionally see the error message during
use, but not often. If I reboot without the devices I don't see the error
messages.

There are other posts on the web about this problem as its not only
associated with the Microsoft devices, but at times related to other keyboard
devices. There is one common characteristic in that they all indicate they
use an HP laptop, several different models.

I tried installing the update mentioned by Turksandcaicos. Strangely its
says this update doesn't apply to my operating system which is Vista Home
Premium, even though it says the update is for Vista.

I appreciate the effort by Microsoft for the update attempt, but I still
personally believe this is related to software/drivers on the HP laptop and
not the Microsoft devices.


"Turksandcaicos" wrote:

My son has the same laptop and mouse. I wrote HP a note and they replied to
apply this patch.

http://www.microsoft.com/downloads/d...displaylang=en

My son is at school so he hasn't tried it yet. However, after reading the
description I am not overly optimistic that it will correct the problem.


Marcus August 21st 08 09:26 PM

"HID data has stopped working" - bluetooth mouse error
 
Unfortunatley I tried that and it would not even install saying that my
system did not need it.. for crying out loud....lol

"Turksandcaicos" wrote:

My son has the same laptop and mouse. I wrote HP a note and they replied to
apply this patch.

http://www.microsoft.com/downloads/d...displaylang=en

My son is at school so he hasn't tried it yet. However, after reading the
description I am not overly optimistic that it will correct the problem.


Aous August 21st 08 11:15 PM

"HID data has stopped working" - bluetooth mouse error
 
I have the same problem
anyone has a solution / fix for this please !!

"Marcus" wrote:

Unfortunatley I tried that and it would not even install saying that my
system did not need it.. for crying out loud....lol

"Turksandcaicos" wrote:

My son has the same laptop and mouse. I wrote HP a note and they replied to
apply this patch.

http://www.microsoft.com/downloads/d...displaylang=en

My son is at school so he hasn't tried it yet. However, after reading the
description I am not overly optimistic that it will correct the problem.


emugotyou August 22nd 08 07:37 AM

"HID data has stopped working" - bluetooth mouse error
 
i have the exact same thing! of course, it still works after i close the
program, but it comes on even when i dont have the mouse! sometimes i even
get three windows of the error message at the same time. thannk god the mouse
still works, but it's reaaaally obnoxious.

"dreadpyrat" wrote:


Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


--
dreadpyrat


Harald August 27th 08 04:34 PM

"HID data has stopped working" - bluetooth mouse error
 
I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with
this problem. I did some debugging today on directions of an HP tech guy. I
found out that the problem is caused by the Quick Launch Buttons program,
QlbCtrl.exe. If you disable this program, the error is gone. Don't know by
the way what functionality I lost by disabling, but the annoying message is
gone though!

Here's what you should do:
Click on the Vista logo on the bottom left of your screen
In the search field, enter: msconfig
Press enter to start the program
Click continue if you get the popup of User Account Management
Choose the startup tab in the System Configuration Window
Browse to the "HP Quick Launch Buttons" and uncheck this item
Click the OK button and restart your system

The annoying message should be gone now!

Please post if this has solved your problem too!


"dreadpyrat" wrote:


Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


--
dreadpyrat


potr0 August 28th 08 04:21 AM

"HID data has stopped working" - bluetooth mouse error
 
It totally worked for me.... i have a hp dv5 1004-nr windows vista 64bit i
think home premium.. try it..

IT WAS VERY ANNOYING THAT POPUP

100000000000000 THX HERALD :)

"harald" wrote:

I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with
this problem. I did some debugging today on directions of an HP tech guy. I
found out that the problem is caused by the Quick Launch Buttons program,
QlbCtrl.exe. If you disable this program, the error is gone. Don't know by
the way what functionality I lost by disabling, but the annoying message is
gone though!

Here's what you should do:
Click on the Vista logo on the bottom left of your screen
In the search field, enter: msconfig
Press enter to start the program
Click continue if you get the popup of User Account Management
Choose the startup tab in the System Configuration Window
Browse to the "HP Quick Launch Buttons" and uncheck this item
Click the OK button and restart your system

The annoying message should be gone now!

Please post if this has solved your problem too!


"dreadpyrat" wrote:


Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


--
dreadpyrat


zolon August 28th 08 11:29 AM

"HID data has stopped working" - bluetooth mouse error
 
THANKS harald!!!

I have HP dv7-1010, Vista Home Premium and Microsoft Bluetooth 5000. Your
solution with hp quick lanch buttons works! Jippiieee! Wonderful!
Big thanks again! :)

"harald" wrote:

I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with
this problem. I did some debugging today on directions of an HP tech guy. I
found out that the problem is caused by the Quick Launch Buttons program,
QlbCtrl.exe. If you disable this program, the error is gone. Don't know by
the way what functionality I lost by disabling, but the annoying message is
gone though!

Here's what you should do:
Click on the Vista logo on the bottom left of your screen
In the search field, enter: msconfig
Press enter to start the program
Click continue if you get the popup of User Account Management
Choose the startup tab in the System Configuration Window
Browse to the "HP Quick Launch Buttons" and uncheck this item
Click the OK button and restart your system

The annoying message should be gone now!

Please post if this has solved your problem too!


"dreadpyrat" wrote:


Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


--
dreadpyrat



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