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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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"HID data has stopped working" - bluetooth mouse error
Hi all, I have an HP dv9700z laptop with Vista Ultimate 32bit installed. I'm up to date all on all updates for Vista, including SP1. I bought a Microsoft blue tooth notebook mouse 5000 and installed it. It works fine except that as soon as it connects, I get this meesage: "hid data has stopped working" Then it asks me to close the program. The mouse still works however, up until the next time I reboot. Then I have to repeat the installation all over again. I installed Intellipoint drivers as suggested on an HP laptop forum - no fix I searched Google and Microsoft's knowledge base...nothing. I'm at a loss, can anyone help? -- dreadpyrat |
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"HID data has stopped working" - bluetooth mouse error
I have the same issue my friend. I have a HP dv5 Pavillion and just
installed Microsoft Bluetooth mouse 5000 and I have googled and no one knows how to fix this not eve Microsoft for crying out loud. Even called HP and they told me to install new chipset in which I did but did not work "dreadpyrat" wrote: Hi all, I have an HP dv9700z laptop with Vista Ultimate 32bit installed. I'm up to date all on all updates for Vista, including SP1. I bought a Microsoft blue tooth notebook mouse 5000 and installed it. It works fine except that as soon as it connects, I get this meesage: "hid data has stopped working" Then it asks me to close the program. The mouse still works however, up until the next time I reboot. Then I have to repeat the installation all over again. I installed Intellipoint drivers as suggested on an HP laptop forum - no fix I searched Google and Microsoft's knowledge base...nothing. I'm at a loss, can anyone help? -- dreadpyrat |
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"HID data has stopped working" - bluetooth mouse error
My son has the same laptop and mouse. I wrote HP a note and they replied to
apply this patch. http://www.microsoft.com/downloads/d...displaylang=en My son is at school so he hasn't tried it yet. However, after reading the description I am not overly optimistic that it will correct the problem. |
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"HID data has stopped working" - bluetooth mouse error
I too have an HP laptop (dv7) and installed the Bluetooth Desktop from
Microsoft (mouse 8000 and keyboard 7000). Set up well, and am even able to use the internal bluetooth device built in to the laptop, not having to use the USB bluetooth device that came with the keyboard/mouse set. Unfortunately, I now get the 'HID DATA has stopped working' error message when logging in to Windows. It only appears once and the keyboard mouse continue to work perfectly. I will occasionally see the error message during use, but not often. If I reboot without the devices I don't see the error messages. There are other posts on the web about this problem as its not only associated with the Microsoft devices, but at times related to other keyboard devices. There is one common characteristic in that they all indicate they use an HP laptop, several different models. I tried installing the update mentioned by Turksandcaicos. Strangely its says this update doesn't apply to my operating system which is Vista Home Premium, even though it says the update is for Vista. I appreciate the effort by Microsoft for the update attempt, but I still personally believe this is related to software/drivers on the HP laptop and not the Microsoft devices. "Turksandcaicos" wrote: My son has the same laptop and mouse. I wrote HP a note and they replied to apply this patch. http://www.microsoft.com/downloads/d...displaylang=en My son is at school so he hasn't tried it yet. However, after reading the description I am not overly optimistic that it will correct the problem. |
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"HID data has stopped working" - bluetooth mouse error
Unfortunatley I tried that and it would not even install saying that my
system did not need it.. for crying out loud....lol "Turksandcaicos" wrote: My son has the same laptop and mouse. I wrote HP a note and they replied to apply this patch. http://www.microsoft.com/downloads/d...displaylang=en My son is at school so he hasn't tried it yet. However, after reading the description I am not overly optimistic that it will correct the problem. |
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"HID data has stopped working" - bluetooth mouse error
I have the same problem
anyone has a solution / fix for this please !! "Marcus" wrote: Unfortunatley I tried that and it would not even install saying that my system did not need it.. for crying out loud....lol "Turksandcaicos" wrote: My son has the same laptop and mouse. I wrote HP a note and they replied to apply this patch. http://www.microsoft.com/downloads/d...displaylang=en My son is at school so he hasn't tried it yet. However, after reading the description I am not overly optimistic that it will correct the problem. |
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"HID data has stopped working" - bluetooth mouse error
i have the exact same thing! of course, it still works after i close the
program, but it comes on even when i dont have the mouse! sometimes i even get three windows of the error message at the same time. thannk god the mouse still works, but it's reaaaally obnoxious. "dreadpyrat" wrote: Hi all, I have an HP dv9700z laptop with Vista Ultimate 32bit installed. I'm up to date all on all updates for Vista, including SP1. I bought a Microsoft blue tooth notebook mouse 5000 and installed it. It works fine except that as soon as it connects, I get this meesage: "hid data has stopped working" Then it asks me to close the program. The mouse still works however, up until the next time I reboot. Then I have to repeat the installation all over again. I installed Intellipoint drivers as suggested on an HP laptop forum - no fix I searched Google and Microsoft's knowledge base...nothing. I'm at a loss, can anyone help? -- dreadpyrat |
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"HID data has stopped working" - bluetooth mouse error
I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with
this problem. I did some debugging today on directions of an HP tech guy. I found out that the problem is caused by the Quick Launch Buttons program, QlbCtrl.exe. If you disable this program, the error is gone. Don't know by the way what functionality I lost by disabling, but the annoying message is gone though! Here's what you should do: Click on the Vista logo on the bottom left of your screen In the search field, enter: msconfig Press enter to start the program Click continue if you get the popup of User Account Management Choose the startup tab in the System Configuration Window Browse to the "HP Quick Launch Buttons" and uncheck this item Click the OK button and restart your system The annoying message should be gone now! Please post if this has solved your problem too! "dreadpyrat" wrote: Hi all, I have an HP dv9700z laptop with Vista Ultimate 32bit installed. I'm up to date all on all updates for Vista, including SP1. I bought a Microsoft blue tooth notebook mouse 5000 and installed it. It works fine except that as soon as it connects, I get this meesage: "hid data has stopped working" Then it asks me to close the program. The mouse still works however, up until the next time I reboot. Then I have to repeat the installation all over again. I installed Intellipoint drivers as suggested on an HP laptop forum - no fix I searched Google and Microsoft's knowledge base...nothing. I'm at a loss, can anyone help? -- dreadpyrat |
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"HID data has stopped working" - bluetooth mouse error
It totally worked for me.... i have a hp dv5 1004-nr windows vista 64bit i
think home premium.. try it.. IT WAS VERY ANNOYING THAT POPUP 100000000000000 THX HERALD "harald" wrote: I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with this problem. I did some debugging today on directions of an HP tech guy. I found out that the problem is caused by the Quick Launch Buttons program, QlbCtrl.exe. If you disable this program, the error is gone. Don't know by the way what functionality I lost by disabling, but the annoying message is gone though! Here's what you should do: Click on the Vista logo on the bottom left of your screen In the search field, enter: msconfig Press enter to start the program Click continue if you get the popup of User Account Management Choose the startup tab in the System Configuration Window Browse to the "HP Quick Launch Buttons" and uncheck this item Click the OK button and restart your system The annoying message should be gone now! Please post if this has solved your problem too! "dreadpyrat" wrote: Hi all, I have an HP dv9700z laptop with Vista Ultimate 32bit installed. I'm up to date all on all updates for Vista, including SP1. I bought a Microsoft blue tooth notebook mouse 5000 and installed it. It works fine except that as soon as it connects, I get this meesage: "hid data has stopped working" Then it asks me to close the program. The mouse still works however, up until the next time I reboot. Then I have to repeat the installation all over again. I installed Intellipoint drivers as suggested on an HP laptop forum - no fix I searched Google and Microsoft's knowledge base...nothing. I'm at a loss, can anyone help? -- dreadpyrat |
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"HID data has stopped working" - bluetooth mouse error
THANKS harald!!!
I have HP dv7-1010, Vista Home Premium and Microsoft Bluetooth 5000. Your solution with hp quick lanch buttons works! Jippiieee! Wonderful! Big thanks again! "harald" wrote: I have a DV-7 1090 myself and a Microsoft Bluetooth Notebook Mouse 5000 with this problem. I did some debugging today on directions of an HP tech guy. I found out that the problem is caused by the Quick Launch Buttons program, QlbCtrl.exe. If you disable this program, the error is gone. Don't know by the way what functionality I lost by disabling, but the annoying message is gone though! Here's what you should do: Click on the Vista logo on the bottom left of your screen In the search field, enter: msconfig Press enter to start the program Click continue if you get the popup of User Account Management Choose the startup tab in the System Configuration Window Browse to the "HP Quick Launch Buttons" and uncheck this item Click the OK button and restart your system The annoying message should be gone now! Please post if this has solved your problem too! "dreadpyrat" wrote: Hi all, I have an HP dv9700z laptop with Vista Ultimate 32bit installed. I'm up to date all on all updates for Vista, including SP1. I bought a Microsoft blue tooth notebook mouse 5000 and installed it. It works fine except that as soon as it connects, I get this meesage: "hid data has stopped working" Then it asks me to close the program. The mouse still works however, up until the next time I reboot. Then I have to repeat the installation all over again. I installed Intellipoint drivers as suggested on an HP laptop forum - no fix I searched Google and Microsoft's knowledge base...nothing. I'm at a loss, can anyone help? -- dreadpyrat |