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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Printer Prints Areo Shadow
I have a HP Officejet 5610 and when I print the print is bold like and has a
shadow with every character I print from Microsoft Word 2003. I have tried other programs like Stamps.com with the same result. What is the shadow and how do I stop it? Also, how do I stop the bold if possible? I am using RC1 Public. |
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Printer Prints Areo Shadow
Hi Richard :-)
In Word check the FilePage setupPaperPrint options tab Under Pinting options, see if the Background printing is checked. If so, try unchecking it. Under Include with document, see if the Background colors and images is checked. If so, uncheck it and see if that helps. Hope this helps. Jan MS MVP - Windows IE I have a HP Officejet 5610 and when I print the print is bold like and has a shadow with every character I print from Microsoft Word 2003. I have tried other programs like Stamps.com with the same result. What is the shadow and how do I stop it? Also, how do I stop the bold if possible? I am using RC1 Public. |
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Printer Prints Areo Shadow
That doesn't solve the problem. I still have a shadow.
"Jan Ilacqua [MVP]" wrote: Hi Richard :-) In Word check the FilePage setupPaperPrint options tab Under Pinting options, see if the Background printing is checked. If so, try unchecking it. Under Include with document, see if the Background colors and images is checked. If so, uncheck it and see if that helps. Hope this helps. Jan MS MVP - Windows IE I have a HP Officejet 5610 and when I print the print is bold like and has a shadow with every character I print from Microsoft Word 2003. I have tried other programs like Stamps.com with the same result. What is the shadow and how do I stop it? Also, how do I stop the bold if possible? I am using RC1 Public. |
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Printer Prints Areo Shadow
Hi Richard :-0
Sorry, I don't have any other suggestions. You might also contact HP and ask them what setting you might need to change in order to prevent that shadow. This is the first I have heard of this problem, so that is the only other thing I can suggest, other then to update your printer drivers and see if that will help. Jan MS MVP - Windows IE Windows TechBeta Tester "Richard 378" wrote in message ... That doesn't solve the problem. I still have a shadow. "Jan Ilacqua [MVP]" wrote: Hi Richard :-) In Word check the FilePage setupPaperPrint options tab Under Pinting options, see if the Background printing is checked. If so, try unchecking it. Under Include with document, see if the Background colors and images is checked. If so, uncheck it and see if that helps. Hope this helps. Jan MS MVP - Windows IE I have a HP Officejet 5610 and when I print the print is bold like and has a shadow with every character I print from Microsoft Word 2003. I have tried other programs like Stamps.com with the same result. What is the shadow and how do I stop it? Also, how do I stop the bold if possible? I am using RC1 Public. |
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Printer Prints Areo Shadow
I contacted HP and they say the HP software and Vista are not communicating.
That I should wait for Vista to come out in January. They will release Vista drivers at that time. "Jan Ilacqua [MVP]" wrote: Hi Richard :-0 Sorry, I don't have any other suggestions. You might also contact HP and ask them what setting you might need to change in order to prevent that shadow. This is the first I have heard of this problem, so that is the only other thing I can suggest, other then to update your printer drivers and see if that will help. Jan MS MVP - Windows IE Windows TechBeta Tester "Richard 378" wrote in message ... That doesn't solve the problem. I still have a shadow. "Jan Ilacqua [MVP]" wrote: Hi Richard :-) In Word check the FilePage setupPaperPrint options tab Under Pinting options, see if the Background printing is checked. If so, try unchecking it. Under Include with document, see if the Background colors and images is checked. If so, uncheck it and see if that helps. Hope this helps. Jan MS MVP - Windows IE I have a HP Officejet 5610 and when I print the print is bold like and has a shadow with every character I print from Microsoft Word 2003. I have tried other programs like Stamps.com with the same result. What is the shadow and how do I stop it? Also, how do I stop the bold if possible? I am using RC1 Public. |
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Printer Prints Areo Shadow
Hi Richard :-)
I contacted HP and they say the HP software and Vista are not communicating. That I should wait for Vista to come out in January. They will release Vista drivers at that time. Thank you for posting back and letting us know what your outcome was with HP. Although it does not resolve your immediate problem, it is good to know that they are seemingly working on a solution. There are many vendors that have held off creating new drivers and/or software updates until the RTM version, so we will hopefully see a good deal of improvement in many of the problem areas we are all now experiencing in one way or another at this early stage of the game when Vista goes public the end of January. Until then, we must either try to deal with them in Vista, or work between XP and Vista, or stay wtih XP until then. Jan MS MVP - Windows IE Windows TechBeta Tester "Jan Ilacqua [MVP]" wrote: Hi Richard :-0 Sorry, I don't have any other suggestions. You might also contact HP and ask them what setting you might need to change in order to prevent that shadow. This is the first I have heard of this problem, so that is the only other thing I can suggest, other then to update your printer drivers and see if that will help. Jan MS MVP - Windows IE Windows TechBeta Tester "Richard 378" wrote in message ... That doesn't solve the problem. I still have a shadow. "Jan Ilacqua [MVP]" wrote: Hi Richard :-) In Word check the FilePage setupPaperPrint options tab Under Pinting options, see if the Background printing is checked. If so, try unchecking it. Under Include with document, see if the Background colors and images is checked. If so, uncheck it and see if that helps. Hope this helps. Jan MS MVP - Windows IE I have a HP Officejet 5610 and when I print the print is bold like and has a shadow with every character I print from Microsoft Word 2003. I have tried other programs like Stamps.com with the same result. What is the shadow and how do I stop it? Also, how do I stop the bold if possible? I am using RC1 Public. |