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Windows Vista File Management Issues or questions in relation to Vista's file management. (microsoft.public.windows.vista.file_management) |
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The User Profile Service service failed the logon. User Profile cannot be loaded
Usually if your only administrator account is not able to be logged into such as this error, you should automatically boot into the built-in Administrator account in Safe Mode. This will hopefully allow you to do the tutorial to fix the error. melisahe8778;1023262 Wrote: Do I need to login for this? Please help, Melisa. Brink;1023165 Wrote: Melisa, Have you already tried booting into Safe Mode from the STEP ONE section to see if the built-in Administrator account is there to use to do this with instead? -- Brink '*MS MVP - Windows Desktop Experience*' (https://mvp.support.microsoft.com/pr...5-AD617AF3D511) *There are no dumb questions, just the people that do not ask them.* '*::Windows 7 Forums::*' (http://www.sevenforums.com/) *and* '*::Vista Forums::*' (http://www.vistax64.com/) *Please post feedback to help others.* |
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The User Profile Service service failed the logon. User Profile cannot be loaded
melisahe8778 wrote:
Shawn, The thing is, I *cannot* access the menu. At all. I cannot access the menu because I have ONE account. No guest. No nothing. Restart the computer and as it is starting up repeatedly tap the F8 key. This will get you to the correct menu to choose Safe Mode. Use your arrow key to select Safe Mode and hit the Enter key. This will take you to the Welcome Screen. If you see an icon for Administrator, click on it. The default password is a blank. If you can get into the system, go to Control PanelUser Accounts and make new user accounts, etc. If there is no Administrator icon on the Welcome Screen, since the only administrative account on the system has been corrupted and the built-in administrator account is disabled by default in Vista, you will need to use third-party software to enable the built-in Administrator account, log in, create an administrative user account for emergencies/elevations, a new Standard user account for yourself, and copy your data from your old corrupted account to the new one. I'll give you instructions to do all of this but they do require a certain level of computer skills. Only you know whether a better course of action for you will be to take the machine to a local computer technician. If you go this latter route, I don't recommend using a BigComputerStore/GeekSquad type of place. ***** 1. In Vista, if you neglected to create an extra emergency user account that has administrative privileges (and now you see why doing this is A Good Thing), you will need to use NTpasswd to enable the built-in Administrator account (disabled by default) and set a null (blank) password. Enabling this account will put an icon for it on the logon screen so you can then log on. http://home.eunet.no/~pnordahl/ntpasswd/ Download the CD image (.iso) and burn as an image, not as data. You will need third-party burning software. Then boot with the CD you created and follow the directions. After you've finished with NTpasswd, remove the CD and reboot the computer. Log into the Administrator account you enabled. 2. Once you have logged into the built-in Administrator account, go to Control PanelUser Accounts and create: a. An administrative user account - call it "CompAdmin" or "Tech" or the like. This account will only be used for emergencies and elevation. b. A Standard user account for your daily work. 3. Log out of the built-in Administrator account and into your new Standard user account so the profile folders/files are created. Do nothing else here right now. 4. Log out of your new Standard user account and log into CompAdmin. While in CompAdmin, disable the built-in Administrator account for security purposes: Start OrbSearch boxtype: cmd When cmd appears in Results above, right-click it and choose "Run as administrator" [OK]. Now you will get the command prompt. At the command prompt type: net user administrator /active:no [enter] Exit the command prompt. 5. Still in CompAdmin, copy the data from your old corrupted user account to your new Standard user account. OK any UAC prompts you receive while navigating the other user directories. 6. Log out of CompAdmin and into your new Standard User Account. After you are sure all your stuff is there, you can delete the corrupted user account from the User Accounts applet in Control Panel. ***** Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |
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The User Profile Service service failed the logon. User Profile cannot be loaded
I tried the tutorial and the system restore. They both do not work for me. Is there anything else I can do? -- jjig |
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The User Profile Service service failed the logon. User Profile cannot be loaded
Hello Jiig, Usually when both of these options fail, your installation may be beyond repairing. If you have not already, you can try older restore point dates to see if one may work instead. If you have, then it looks like you may need to do a clean reinstall. Shawn jjig;1024857 Wrote: I tried the tutorial and the system restore. They both do not work for me. Is there anything else I can do? -- Brink '*MS MVP - Windows Desktop Experience*' (https://mvp.support.microsoft.com/pr...5-AD617AF3D511) *There are no dumb questions, just the people that do not ask them.* '*::Windows 7 Forums::*' (http://www.sevenforums.com/) *and* '*::Vista Forums::*' (http://www.vistax64.com/) *Please post feedback to help others.* |
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The User Profile Service service failed the logon. User Profile cannot be loaded
Hi, I'll be the first to admit I'm not at all tech savy so that warning put on the table, here goes. This message suddenly appeared on my one month old Dell laptop. I've tried hitting the F8 key with no results. I put the system OS dvd in the drive and restarted the laptop with again no results. Other than the shut down option button and the Ease of access button and the laptop's name and password box the screen is completely blank? Any other suggestions? -- Bonnie2288 |
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The User Profile Service service failed the logon. User Profile cannot be loaded
Bonnie2288 wrote:
Hi, I'll be the first to admit I'm not at all tech savy so that warning put on the table, here goes. This message suddenly appeared on my one month old Dell laptop. I've tried hitting the F8 key with no results. I put the system OS dvd in the drive and restarted the laptop with again no results. Other than the shut down option button and the Ease of access button and the laptop's name and password box the screen is completely blank? This error can usually be fixed by following the steps below. Doing all this requires a certain level of computer skills. You know yourself best and whether taking the machine to a competent local computer tech (not a BigComputerStore/GeekSquad type of place) is the better solution for you. 1. Log into another user account with administrative privileges. If you neglected to make an extra administrative account do Steps 2-3. Otherwise continue at Step 4. Also see the general information about setting up user accounts in Vista at the end of this post. 2. Boot into Safe Mode. Do this by repeatedly tapping the F8 key as the computer is starting up. This will get you to the right menu where you can use your arrow key to select Safe Mode [enter]. The built-in Administrator account is disabled by default in Vista. However, if no other administrative accounts exist on the system it may be enabled. If it is, you will see an icon for Administrator on the Welcome Screen in Safe Mode. Log into Administrator. 3. If If you don't see the icon for the Administrator account in Safe Mode, then the built-in Administrator account is still disabled. You will need to use NTpasswd to enable the built-in Administrator account (disabled by default) and set a null (blank) password. Enabling this account will put an icon for it on the logon screen so you can then log on. http://home.eunet.no/~pnordahl/ntpasswd/ Download the CD image (.iso) and burn as an image, not as data. You will need third-party burning software. Then boot with the CD you created and follow the directions. After you've finished with NTpasswd, remove the CD and reboot the computer. Log into the Administrator account you enabled. 4. The critical files are under %systemdrive%\users\user-account\ntuser. The ntuser.dat file is actually a registry hive. Run Regedit elevated and select HKEY_USERS and "load hive" from the menu. Now navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList There is one line for each profile. If a profile is bad, check: a) That the key name doesn't end in ".bak" (remove .bak if there) b) That the RefCount value is 0 (change it if different) c) That the State value is 0 (change if different) Make any necessary changes, close Regedit and try to log in as that user. 5. If that doesn't fix your profile, it is corrupted. At that point you can either make a new user account and copy your data to it or simply make a new user account and delete the old corrupted one. Do not delete the old account until you have retrieved data you need! Post back if you need help in creating a new user account and copying data to it. General information about setting up users in Vista - You absolutely do not want to have only one user account. Like XP and all other modern operating systems, Vista is a multi-user operating system with built-in system accounts such as Administrator, Default, All Users, and Guest. These accounts should be left alone as they are part of the operating system structure. You particularly don't want only one user account with administrative privileges on Vista because the built-in Administrator account (normally only used in emergencies) is disabled by default. If you're running as Administrator for your daily work and that account gets corrupted, things will be Difficult. It isn't impossible to activate the built-in Administrator to rescue things, but it will require third-party tools and working outside the operating system. The user account that is for your daily work should be a Standard user, with the extra administrative user (call it something like "CompAdmin" or "Tech" or the like) only there for elevation purposes. After you create "CompAdmin", log into it and change your regular user account to Standard. Then log back into your regular account. If you want to go directly to the Desktop and skip the Welcome Screen with the icons of user accounts, you can do this: Start OrbSearch boxtype: netplwiz [enter] Click on Continue (or supply an administrator's password) when prompted by UAC Uncheck the option "Users must enter a user name and password to use this computer". Select a user account to automatically log on by clicking on the desired account to highlight it and then hit OK. Enter the correct password for that user account (if there is one) when prompted. Leave it blank if there is no password (null). Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |
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The User Profile Service service failed the logon. User Profile cannot be loaded
Malke wrote:
Addedum: After you have logged into an Administrator account (after Step 1 or possibly Steps 2-3), try a System Restore first. This may fix the issue and you will be able to log into your user account without going through the rest of Steps 4-5. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |
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The User Profile Service service failed the logon. User Profile cannot be loaded
Malke;4416943 Wrote: After you have logged into an Administrator account (after Step 1 or possibly Steps 2-3), try a System Restore first. This may fix the issue and you will be able to log into your user account without going through the rest of Steps 4-5. I tried the System Restore yesterday and it worked perfectly. This is especially helpful if you only have made the mistake of having only 1 administrator account. As you can guess, I am not a very technical person but the information I found here was so helpful that I wish to add my 2 cents in hopes of helping someone else. These are the steps I took: 1. I booted the computer in Safe Mode by clicking F8 at start. (thanks Malke) 2. Clicked on the icon for my Administrator. I was actually able to log on to the Administrator account in Safe Mode. 3. Entered control panel and selected System and Maintenance. I then followed the instructions for a System Restore. This System Restore function enables you to restore your computer to the way it was on any date in the past (cool eh?). I followed the prompts to restore my computer to the way it was 1 day before my Administrator Account Profile Service failed the logon. 4. The operating system took me back in time to the day before I first started having problems. I am now able to log on to my Administrator account. 5. I immediately went to Control Panel and created 2 new users. I assigned each new user Administrator status. I also copied all my old documents, bookmarks, music and photos to the Public folder so they can be shared with the new users I created. I wish to thank everyone for the tips. -- tshakaworld ------------------------------------------------------------------------ tshakaworld's Profile: http://forums.techarena.in/members/99734.htm View this thread: http://forums.techarena.in/vista-fil...nt/1026002.htm http://forums.techarena.in |
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The User Profile Service service failed the logon. User Profile cannot be loaded
tshakaworld wrote:
Malke;4416943 Wrote: After you have logged into an Administrator account (after Step 1 or possibly Steps 2-3), try a System Restore first. This may fix the issue and you will be able to log into your user account without going through the rest of Steps 4-5. I tried the System Restore yesterday and it worked perfectly. This is especially helpful if you only have made the mistake of having only 1 administrator account. As you can guess, I am not a very technical person but the information I found here was so helpful that I wish to add my 2 cents in hopes of helping someone else. These are the steps I took: 1. I booted the computer in Safe Mode by clicking F8 at start. (thanks Malke) 2. Clicked on the icon for my Administrator. I was actually able to log on to the Administrator account in Safe Mode. 3. Entered control panel and selected System and Maintenance. I then followed the instructions for a System Restore. This System Restore function enables you to restore your computer to the way it was on any date in the past (cool eh?). I followed the prompts to restore my computer to the way it was 1 day before my Administrator Account Profile Service failed the logon. 4. The operating system took me back in time to the day before I first started having problems. I am now able to log on to my Administrator account. 5. I immediately went to Control Panel and created 2 new users. I assigned each new user Administrator status. I also copied all my old documents, bookmarks, music and photos to the Public folder so they can be shared with the new users I created. I wish to thank everyone for the tips. I'm very glad that worked for you. The only thing I would take issue with is your Step 5. The user accounts for daily work should be Standard users, not administrative. This will help protect you from malware. Make sure you have created an administrative account - I suggest something like CompAdmin or Tech. Then log into that account and make your daily accounts Standard from the Users applet in Control Panel. Also, don't forget to back up regularly. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |