Color Laserjet Shared From XP won't print
 

The HP Color Laserjet cp1215 which is shared from an XP PC prints fine
from 3 XP PC's. The Vista PC (running Vista Home Premium Service Pack 1)
can send text documents which print OK, but if I send a graphics file
from the Vista PC, the file appears in the HP's queue, then just
disappears after 20 seconds or so without the printer's ever indicating
that it was even trying to print.
WHAT I HAVE DONE: I downloaded and placed the Vista print drivers on
the Vista PC; I then deleted the Laserjet from the PC and readded it -
so it would use the proper driver. This didn't help at all. Thanks for
any assistance - Linda


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Linda44
Posted via http://www.vistaheads.com

Color Laserjet Shared From XP won't print
 

Dangerously assuming that you have the same application on (one of the) XP
boxes, will the file print correctly, preferably from the box with the
printer attached?

Again, assuming you can attach the printer directly to the Vista box, will
the file print correctly that way?

Let us know.
--

Tom
MSMVP 1998-2007


"Linda44" wrote in message
...

The HP Color Laserjet cp1215 which is shared from an XP PC prints fine
from 3 XP PC's. The Vista PC (running Vista Home Premium Service Pack 1)
can send text documents which print OK, but if I send a graphics file
from the Vista PC, the file appears in the HP's queue, then just
disappears after 20 seconds or so without the printer's ever indicating
that it was even trying to print.
WHAT I HAVE DONE: I downloaded and placed the Vista print drivers on
the Vista PC; I then deleted the Laserjet from the PC and readded it -
so it would use the proper driver. This didn't help at all. Thanks for
any assistance - Linda


--
Linda44
Posted via http://www.vistaheads.com

Color Laserjet Shared From XP won't print
 

Thanks - yes, both PCs have the needed application and the graphic file
prints from the PC directly attached to the Laserjet. I spoke at length
with HP support, trying different fixes, and was finally told that this
is a communication problem between Vista and the HP about which I must
ask Microsoft. HP also said that this type of problem in printing from
Vista is very common. I will be out of the office until Monday and will
try then to attach the remote PC directly to the HP Laserjet. - Linda


--
Linda44
Posted via http://www.vistaheads.com