Can ANYONE help ?
I have spent the last 2 days trying to resolve a problem with the
scanner - "failure to communicate with software" followed by "failure to
comunicate with scanner" messages.
HP admit they have a problem, but having spent the best part of
yesterday communicating with them - notably with their chat service -
which I wouldn't recommend as they don't even read what you send to
them.
I am looking for a scanning solution - yes, I can use windows gallery
but it is rubbish and I need quality for professional reasons and I need
to batch scan documents for archiving purposes.
I thought of xSane which in Linux does infinitely better than HP anyway
but I can't get it to work...
Any propositions welcome !

Furhtermore in all the installing and uninstalling I have lost my
wallpaper, thumbnails and sexy dossier icons (with the pages on) - I
have enabled evrything I am told to but no luck... maybe I picked up a
virus with reboots and the like but none of the suite of kit I have has
thrown anything up (Avast, Commodo, Hijack this, Spybot and so on)
This may be a new thread...


--
old_nick

Try Vuescan (www.hamrick.com), many users have had great success with ths.
It has a trial version (fully functional) so you can see if it works for you
before purchase.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"old_nick" wrote in message
...

Can ANYONE help ?
I have spent the last 2 days trying to resolve a problem with the
scanner - "failure to communicate with software" followed by "failure to
comunicate with scanner" messages.
HP admit they have a problem, but having spent the best part of
yesterday communicating with them - notably with their chat service -
which I wouldn't recommend as they don't even read what you send to
them.
I am looking for a scanning solution - yes, I can use windows gallery
but it is rubbish and I need quality for professional reasons and I need
to batch scan documents for archiving purposes.
I thought of xSane which in Linux does infinitely better than HP anyway
but I can't get it to work...
Any propositions welcome !

Furhtermore in all the installing and uninstalling I have lost my
wallpaper, thumbnails and sexy dossier icons (with the pages on) - I
have enabled evrything I am told to but no luck... maybe I picked up a
virus with reboots and the like but none of the suite of kit I have has
thrown anything up (Avast, Commodo, Hijack this, Spybot and so on)
This may be a new thread...


--
old_nick

I found the answer by chance !!! For the scanner anyway.

HP scanners have a problem working on Vista if you use a stylus /
tablet device such as Wacom Graphire. There is a conflict between HP
software and Microsofts tabletPC.

The patch necessary can be got HERE 'HP Answers: Scanner Communication
Error In Windows Vista and the tablet PC patch'
(http://hpanswers.blogspot.com/2008/0...n-windows.html)

Afterwards it seems to work...


--
old_nick

Forgot to say that it is a pity that noone at HP thought to ask me if I
used a tablet and it is nowhere in there documentation online


--
old_nick