Hi everyone,
I can't make my Konica Minolta 2500W print.

The problem:
I have the latest 64bit drivers from Konica. (Yes, I do have a 64bit system)
I receive the error message "An unknown error occurred while printing" for everything I try to print except in Office 2007 where it tells me "Windows cannot print due to a problem with the current printer setup"
I can however print from Notepad!!!! ALso, the print test page comes out fine so I'm assuming theres nothing wrong with the printer or the physical connection.

I've reinstalled the driver several times,to no avail.

I'm at my wits end. Any ideas?

Cheers
Alastair H

So far you are saying 64 bit programs can print but not 32bit, correct?

Is the splwow64.exe process running? This is the process that proxies the
32bit GDI calls from the application to the 64 bit print driver.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
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This posting is provided "AS IS" with no warranties, and confers no rights.

"Alastair H" wrote in message
...

Hi everyone,
I can't make my Konica Minolta 2500W print.

The problem:
I have the latest 64bit drivers from Konica. (Yes, I do have a 64bit
system)
I receive the error message "An unknown error occurred while printing"
for everything I try to print except in Office 2007 where it tells me
"Windows cannot print due to a problem with the current printer setup"
I can however print from Notepad!!!! ALso, the print test page comes
out fine so I'm assuming theres nothing wrong with the printer or the
physical connection.

I've reinstalled the driver several times,to no avail.

I'm at my wits end. Any ideas?

Cheers
Alastair H




--
Alastair H

No, that process isn't running. I'm a novice when it comes to this stuff but I guess you're right that 64bit programmes can't print. As i said, I get the error messages on everything except notepad, and this include pdfs.