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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Hard Disk May be Corrupt *not sure*
Hey Guys, Got a laptop of a freinds here that has quite an interesting problem. It came vista pre installed and a few days ago it stopped working. I'll elaborate: It boots up but when it comes to the screen with "microsoft Corporation" and a loading bar it hangs there, in effect "continually loading". It never stops, just keeps going. Anyway I first thought that the OS was in some way at fault so I downloaded a vista Repair disk (The Laptop was bought with Vista so I dont have an install disk) and tried to repair it using that. This was a failure. I went through the reapir disk and it came up with the usuall "Your PC may restart several times, if its fixed it will boot normally else the disk will run again and continue" buisness. Now every time I got to a point where it wanted me to restart I do so but the PC would then boot up and give me the "press any key to boot CD" This confused me as if the reapair was incomplete then shouldn't the CD boot automatically. At first I thought maybe it had fixed the error first time. Sadly not. So I tried again and this time pressed a key to go back to the CD expecting it to continue, instead I start from the beggining. Now I figured that if the disk wasn't going to repair the laptop then at least I could do something useful with it. So I opened up CMD prompt and ran some checks, they all seemed to indicate the Hard Disk was fine. But when I restarted the PC and ran the HP disk Check, which is no doubt part of the BIOS, it came up with a rather strange error message after 49% of the quick test. Primary Hard Disk Self Test 49 % Complete ..... Failed - Replace Hard Disk 1 (Warranty ID - error code 10008) Press (Esc) to Continue Now that is as far as I've got. My freind says that he knows no reason why it wont start and that there is no backup disks or the like with the laptop (frankly I find that hard to believe but I'm working off his assurances). Any Input on a solution or anything would be apreciated. ChevronTango -- ChevronTango |
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Hard Disk May be Corrupt *not sure*
ChevronTango wrote:
Hey Guys, Got a laptop of a freinds here that has quite an interesting problem. It came vista pre installed and a few days ago it stopped working. I'll elaborate: It boots up but when it comes to the screen with "microsoft Corporation" and a loading bar it hangs there, in effect "continually loading". It never stops, just keeps going. Anyway I first thought that the OS was in some way at fault so I downloaded a vista Repair disk (The Laptop was bought with Vista so I dont have an install disk) and tried to repair it using that. This was a failure. I went through the reapir disk and it came up with the usuall "Your PC may restart several times, if its fixed it will boot normally else the disk will run again and continue" buisness. Now every time I got to a point where it wanted me to restart I do so but the PC would then boot up and give me the "press any key to boot CD" This confused me as if the reapair was incomplete then shouldn't the CD boot automatically. At first I thought maybe it had fixed the error first time. Sadly not. So I tried again and this time pressed a key to go back to the CD expecting it to continue, instead I start from the beggining. Now I figured that if the disk wasn't going to repair the laptop then at least I could do something useful with it. So I opened up CMD prompt and ran some checks, they all seemed to indicate the Hard Disk was fine. But when I restarted the PC and ran the HP disk Check, which is no doubt part of the BIOS, it came up with a rather strange error message after 49% of the quick test. Primary Hard Disk Self Test 49 % Complete ..... Failed - Replace Hard Disk 1 (Warranty ID - error code 10008) Press (Esc) to Continue Now that is as far as I've got. My freind says that he knows no reason why it wont start and that there is no backup disks or the like with the laptop (frankly I find that hard to believe but I'm working off his assurances). Any Input on a solution or anything would be apreciated. You've already got your answer: the hard drive has failed. Your friend should contact HP with that Warranty ID error code for replacement. Your description of the problem pointed to hardware failure and now you know that at least the hard drive is bad. I say "at least" because certainly other motherboard components could be bad but I would start with the hard drive. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
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Hard Disk May be Corrupt *not sure*
It appears that the diagnostics you have used has indicated that the hard
drive has a problem, therefore I would be contacting HP tech support for a replacement. -- -- John Barnett MVP Associate Expert Windows Desktop Experience Web: http://xphelpandsupport.mvps.org Web: http://vistasupport.mvps.org Web: http://www.silversurfer-guide.com The information in this mail/post is supplied "as is". No warranty of any kind, either expressed or implied, is made in relation to the accuracy, reliability or content of this mail/post. The Author shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use of, or inability to use, information or opinions expressed in this mail/post.. "ChevronTango" wrote in message ... Hey Guys, Got a laptop of a freinds here that has quite an interesting problem. It came vista pre installed and a few days ago it stopped working. I'll elaborate: It boots up but when it comes to the screen with "microsoft Corporation" and a loading bar it hangs there, in effect "continually loading". It never stops, just keeps going. Anyway I first thought that the OS was in some way at fault so I downloaded a vista Repair disk (The Laptop was bought with Vista so I dont have an install disk) and tried to repair it using that. This was a failure. I went through the reapir disk and it came up with the usuall "Your PC may restart several times, if its fixed it will boot normally else the disk will run again and continue" buisness. Now every time I got to a point where it wanted me to restart I do so but the PC would then boot up and give me the "press any key to boot CD" This confused me as if the reapair was incomplete then shouldn't the CD boot automatically. At first I thought maybe it had fixed the error first time. Sadly not. So I tried again and this time pressed a key to go back to the CD expecting it to continue, instead I start from the beggining. Now I figured that if the disk wasn't going to repair the laptop then at least I could do something useful with it. So I opened up CMD prompt and ran some checks, they all seemed to indicate the Hard Disk was fine. But when I restarted the PC and ran the HP disk Check, which is no doubt part of the BIOS, it came up with a rather strange error message after 49% of the quick test. Primary Hard Disk Self Test 49 % Complete ..... Failed - Replace Hard Disk 1 (Warranty ID - error code 10008) Press (Esc) to Continue Now that is as far as I've got. My freind says that he knows no reason why it wont start and that there is no backup disks or the like with the laptop (frankly I find that hard to believe but I'm working off his assurances). Any Input on a solution or anything would be apreciated. ChevronTango -- ChevronTango |
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Hard Disk May be Corrupt *not sure*
ChevronTango;842325 Wrote: Hey Guys, Got a laptop of a freinds here that has quite an interesting problem. It came vista pre installed and a few days ago it stopped working. I'll elaborate: It boots up but when it comes to the screen with "microsoft Corporation" and a loading bar it hangs there, in effect "continually loading". It never stops, just keeps going. Anyway I first thought that the OS was in some way at fault so I downloaded a vista Repair disk (The Laptop was bought with Vista so I dont have an install disk) and tried to repair it using that. This was a failure. I went through the reapir disk and it came up with the usuall "Your PC may restart several times, if its fixed it will boot normally else the disk will run again and continue" buisness. Now every time I got to a point where it wanted me to restart I do so but the PC would then boot up and give me the "press any key to boot CD" This confused me as if the reapair was incomplete then shouldn't the CD boot automatically. At first I thought maybe it had fixed the error first time. Sadly not. So I tried again and this time pressed a key to go back to the CD expecting it to continue, instead I start from the beggining. Now I figured that if the disk wasn't going to repair the laptop then at least I could do something useful with it. So I opened up CMD prompt and ran some checks, they all seemed to indicate the Hard Disk was fine. But when I restarted the PC and ran the HP disk Check, which is no doubt part of the BIOS, it came up with a rather strange error message after 49% of the quick test. Primary Hard Disk Self Test 49 % Complete ..... Failed - Replace Hard Disk 1 (Warranty ID - error code 10008) Press (Esc) to Continue Now that is as far as I've got. My freind says that he knows no reason why it wont start and that there is no backup disks or the like with the laptop (frankly I find that hard to believe but I'm working off his assurances). Any Input on a solution or anything would be apreciated. ChevronTango Definitely sounds like a bad disk. Things happen even if you havent owned it for long. -- Cyberwolf |
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Hard Disk May be Corrupt *not sure*
Hey all, I have a similar issue (predicting HDD failure /corruption) however unfortunately, i do not have any built in diagnostic utilities in the BIOS. Can anyone recommend & or suggest a free HDD bootable check utility for my vista laptop? Thank you in advanced, T -- tjn ------------------------------------------------------------------------ tjn's Profile: http://forums.techarena.in/members/tjn.htm View this thread: http://forums.techarena.in/vista-har...es/1042326.htm http://forums.techarena.in |
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Hard Disk May be Corrupt *not sure*
tjn wrote:
Hey all, I have a similar issue (predicting HDD failure /corruption) however unfortunately, i do not have any built in diagnostic utilities in the BIOS. Can anyone recommend & or suggest a free HDD bootable check utility for my vista laptop? None of us knows what the "similar issue is". See below for why. In the meantime, if you are looking for a hard drive diagnostic utility, get one from the drive mftr.'s website. Seagate's SeaTools also works well if you can't find a utility from your drive mftr. or aren't sure what to use. Now, here's why we don't see the post to which you refer: You are not posting on a real forum as you think you are and you didn't quote any of the thread to which you are replying. You are using a web interface that leeches Usenet posts and most of the rest of us are using real newsreaders. We don't see what you do. If you want to participate in Usenet, the better way is to set up a newsreader. This is very easy to do and I'll give you information about that below. If you prefer to use a forum, then here are two excellent ones: http://forum.aumha.org/index.php http://http://computerhaven.info/ Since you are using a web interface, you may not realize that this is really a newsgroup. You will get far more out of this resource if you learn to use a newsreader. There are many good newsreaders for Windows, but you can use Outlook Express (XP) or Windows Mail (Vista) since you already have it. Here are some links to information about newsgroups: About Usenet: http://en.wikipedia.org/wiki/Usenet http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives http://www.usenetmonster.com/infocenter/ http://www.elephantboycomputers.com/page2.html#Usenet - a brief explanation of newsgroups Outlook Express/Windows Mail as Newsreader: http://michaelstevenstech.com/outloo...snewreader.htm http://rickrogers.org/setupoe.htm http://vistasupport.mvps.org/accessi...ndows_mail.htm How to Post: http://www.elephantboycomputers.com/page2.html#Usenet http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on Usenet http://www.catb.org/~esr/faqs/smart-questions.html http://aumha.org/nntp.htm - list of MS newsgroups microsoft.public.test.here - MS group to test if your newsreader is working properly http://www3.telus.net/dandemar/munad.htm - how to munge email address http://en.wikipedia.org/wiki/Crossposting - crossposting http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting Other Newsreaders for Windows: http://www.forteinc.com/main/homepage.php - Forte http://www.mozilla.org - Thunderbird Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
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