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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

Can't print to HP G55xi from Vista x64



 
 
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  #1 (permalink)  
Old September 23rd 08, 03:12 AM posted to microsoft.public.windows.vista.print_fax_scan
PeterSa
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Posts: 5
Default Can't print to HP G55xi from Vista x64


I have a Vista x64 machine. Vista detects my printer (HP G55xi) and I
can print OK to it. After some time passes, if I try to print again the
status just shows as "Error-Printing". If I restart the machine, the
document will print. I have tried reinstalling the driver for the
printer, I determined Vista contains a basic driver for the printer.
After printing and waiting some, I can no longer print.

Any help would be appreciated.

Thanks


--
PeterSa
  #2 (permalink)  
Old September 24th 08, 03:44 AM posted to microsoft.public.windows.vista.print_fax_scan
PeterSa
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Posts: 5
Default Can't print to HP G55xi from Vista x64


Can anyone out there help me?


--
PeterSa
  #3 (permalink)  
Old September 24th 08, 03:47 AM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
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Posts: 1,107
Default Can't print to HP G55xi from Vista x64

Is this connected USB or LPT?

Either way, make sure that the Device Manager does not place the port in
sleep mode

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"PeterSa" wrote in message
...

I have a Vista x64 machine. Vista detects my printer (HP G55xi) and I
can print OK to it. After some time passes, if I try to print again the
status just shows as "Error-Printing". If I restart the machine, the
document will print. I have tried reinstalling the driver for the
printer, I determined Vista contains a basic driver for the printer.
After printing and waiting some, I can no longer print.

Any help would be appreciated.

Thanks


--
PeterSa



  #4 (permalink)  
Old September 24th 08, 04:16 AM posted to microsoft.public.windows.vista.print_fax_scan
PeterSa
external usenet poster
 
Posts: 5
Default Can't print to HP G55xi from Vista x64


It is connected to the USB port. I went into Device Manager and ensured
each USB Root hub does not have the "Allow the computer to turn off to
save power" checked.


--
PeterSa
  #5 (permalink)  
Old September 24th 08, 05:27 AM posted to microsoft.public.windows.vista.print_fax_scan
PeterSa
external usenet poster
 
Posts: 5
Default Can't print to HP G55xi from Vista x64


So I decided to move the printer over to my WinXP machine and then share
out. I am now able to print from my Vista machine. But I can't scan,
unless the printer is local. So I either need to figure why I can't
print from Vista when local or scan when remote.


--
PeterSa
  #6 (permalink)  
Old September 24th 08, 02:36 PM posted to microsoft.public.windows.vista.print_fax_scan
PeterSa
external usenet poster
 
Posts: 5
Default Can't print to HP G55xi from Vista x64


Definately seems putting the machine into Sleep mode causes the problem.
Does anyone know how to fix this issue? After in Sleep mode document
just get stuck and you can't restart the Print Spooler.


--
PeterSa
 




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