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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

DVD Drive Disappeared after I did some Maintenance



 
 
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  #1 (permalink)  
Old September 25th 08, 10:30 AM posted to microsoft.public.windows.vista.hardware_devices
Rick Rogers
external usenet poster
 
Posts: 8,428
Default DVD Drive Disappeared after I did some Maintenance

Hi,

Try the steps outlined he
http://support.microsoft.com/kb/929461

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"bagassa" wrote in message
...
Hello everyone,

After I did some cleanup & maintenance, my Vista (Business) computer could
no longer see my DVD/CD-ROM drive.

The "device manager" utility gives me this error message (even after
trying to update the driver):

"A driver (service) for this device has been disabled. An alternate
driver may be providing this functionality. (Code 32)"

The cleanup & maintenance that I did was: Uninstall a program that
calibrates the monitor (HP display assistant), updated my Flash player,
uninstalled a Dell printer driver, and run a virus check.

Thanks for your time and for any help you can provide.

Peter


=============
Here's what I tried
=============
* I looked at all the disabled services in the "services console". I
don't see how those services can affect the DVD drive. The disabled
services a "DNS client", "Internet Connection Sharing (ICS)", "Net TCP
Port Sharing Service", "Routing and Remote Access", "Virtual Studio 2008
Remote Debugger".
* I tried the "system restore" but it had no effect.
==============
System Information
==============
* The drive is an "ATAPI DVD C DH48C2S"
* I am running Windows Vista Business on an HP workstation



  #2 (permalink)  
Old September 25th 08, 12:00 PM posted to microsoft.public.windows.vista.hardware_devices
dinesh
external usenet poster
 
Posts: 93
Default DVD Drive Disappeared after I did some Maintenance


go to device manager and un install the dvd drive.

- Click the *Start* button, type *regedit* in the *Start Search* box,
and then click *regedit* in the *Programs* list.
- In the *User Account Control* window, type your password or click
*Continue*.
- In Registry Editor, expand the following registry path:
*HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr ol\Class*
-
- Under *Class*, click *{4D36E965-E325-11CE-BFC1-08002BE10318}*.
- In the right pane, right-click *UpperFilters*, and then click
*Delete*.
- Click *Yes* when prompted to delete the registry value.
- In the right pane, right-click *LowerFilters*, and then click
*Delete*.
- Click *Yes* when prompted to delete the registry value.
- Quit Registry Editor by clicking *Exit* on the *File* menu.
- Restart the computer.


--
dinesh
  #3 (permalink)  
Old September 25th 08, 07:20 PM posted to microsoft.public.windows.vista.hardware_devices
bagassa
external usenet poster
 
Posts: 7
Default DVD Drive Disappeared after I did some Maintenance

Hello everyone,

After I did some cleanup & maintenance, my Vista (Business) computer could
no longer see my DVD/CD-ROM drive.

The "device manager" utility gives me this error message (even after trying
to update the driver):

"A driver (service) for this device has been disabled. An alternate driver
may be providing this functionality. (Code 32)"

The cleanup & maintenance that I did was: Uninstall a program that
calibrates the monitor (HP display assistant), updated my Flash player,
uninstalled a Dell printer driver, and run a virus check.

Thanks for your time and for any help you can provide.

Peter


=============
Here's what I tried
=============
* I looked at all the disabled services in the "services console". I don't
see how those services can affect the DVD drive. The disabled services a
"DNS client", "Internet Connection Sharing (ICS)", "Net TCP Port Sharing
Service", "Routing and Remote Access", "Virtual Studio 2008 Remote
Debugger".
* I tried the "system restore" but it had no effect.
==============
System Information
==============
* The drive is an "ATAPI DVD C DH48C2S"
* I am running Windows Vista Business on an HP workstation


  #4 (permalink)  
Old September 27th 08, 04:19 PM posted to microsoft.public.windows.vista.hardware_devices
Gordon[_5_]
external usenet poster
 
Posts: 1,032
Default Problem Solved - Thank you for your help.

"bagassa" wrote in message
...
Thank you very much, that registry fix soved the problem.

Peter



To whom are you talking and about what? Please quote the post you reply to
and don't change the subject line.

Thank you.

http://dts-l.net/goodpost.htm
http://www.netmeister.org/news/learn2quote.html

  #5 (permalink)  
Old September 28th 08, 01:04 PM posted to microsoft.public.windows.vista.hardware_devices
bagassa
external usenet poster
 
Posts: 7
Default Problem Solved - Thank you for your help.

Thank you very much, that registry fix soved the problem.

Peter

  #6 (permalink)  
Old October 14th 08, 03:25 PM posted to microsoft.public.windows.vista.hardware_devices
dinesh
external usenet poster
 
Posts: 93
Default DVD Drive Disappeared after I did some Maintenance


Your Welcome bagassa.


--
dinesh

Hope that works ! ! !
Dinesh.
  #7 (permalink)  
Old November 2nd 08, 10:33 PM posted to microsoft.public.windows.vista.hardware_devices
ster
external usenet poster
 
Posts: 1
Default DVD Drive Disappeared after I did some Maintenance


hey peter how are you, i hope fine. Well i have the same problem with my
computer. I followed the the steps you provided for the registry and i
navigate all the to the end. However in the right plane i saw the
"upperfilter" but i did not see the "lowerfilter". i deleted the
upperfilter thinking that maybe when i delete the upperfilter the
lowerfilter will appear but that did not happen. do you have any other
suggestion on helping me fix this problem.

thank you,
ster


--
ster
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