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I've suddenly developed a problem when logging on to my laptop. Once I enter
my password, windows starts to load up, but explorer stops working before the desktop or anything else is displayed, and produces an error message. Clicking on the error message shuts the message down, but leaves a blank black screen. I can load the task manager. I can also load Internet Explorer by clicking on the 'privacy policy' hotlink at the foot of the error message. Im running Vista Utlimate. Any ideas? The error massage displayed is.. 'Windows Explorer has stopped working. Windows can check online for a solution to the problem.' Then two options.. 'Check online for a solution and close the program.' OR 'Close the program'. The problem details are as follows.. Problem signatu Problem Event Name: BEX Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 01890090 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 5129 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 |
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Hi,
From Task Manager, on the applications tab click 'new task' and enter regedit, then click ok. Go to this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Double click the shell entry in the right pane, replace the contents with just: explorer.exe and click ok. Close the registry editor and restart the system. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "David Neilson" wrote in message ... I've suddenly developed a problem when logging on to my laptop. Once I enter my password, windows starts to load up, but explorer stops working before the desktop or anything else is displayed, and produces an error message. Clicking on the error message shuts the message down, but leaves a blank black screen. I can load the task manager. I can also load Internet Explorer by clicking on the 'privacy policy' hotlink at the foot of the error message. Im running Vista Utlimate. Any ideas? The error massage displayed is.. 'Windows Explorer has stopped working. Windows can check online for a solution to the problem.' Then two options.. 'Check online for a solution and close the program.' OR 'Close the program'. The problem details are as follows.. Problem signatu Problem Event Name: BEX Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 01890090 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 5129 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 |
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Hi Rick,
Thanks for the quick reply. Unfortunately i tried going in and out, in safe mode and restoring and have made the sitiuation worse! Now when I boot up my laptop and enter the intial password, it doesnt get as far before the the black screen appears, I can't access the task manager, and now safe mode doesn't work either! Unfortunately I'm overseas so so dont have my Vista DVD to boot from. Is there a way of perhaps getting into it any other way, dos, etc? Otherwise its a trip to the PC doctors! Thanks. David. "Rick Rogers" wrote: Hi, From Task Manager, on the applications tab click 'new task' and enter regedit, then click ok. Go to this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Double click the shell entry in the right pane, replace the contents with just: explorer.exe and click ok. Close the registry editor and restart the system. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "David Neilson" wrote in message ... I've suddenly developed a problem when logging on to my laptop. Once I enter my password, windows starts to load up, but explorer stops working before the desktop or anything else is displayed, and produces an error message. Clicking on the error message shuts the message down, but leaves a blank black screen. I can load the task manager. I can also load Internet Explorer by clicking on the 'privacy policy' hotlink at the foot of the error message. Im running Vista Utlimate. Any ideas? The error massage displayed is.. 'Windows Explorer has stopped working. Windows can check online for a solution to the problem.' Then two options.. 'Check online for a solution and close the program.' OR 'Close the program'. The problem details are as follows.. Problem signatu Problem Event Name: BEX Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 01890090 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 5129 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 |
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Hi,
Nope, at this point you'd need a disk to get to the recovery environment. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "David Neilson" wrote in message ... Hi Rick, Thanks for the quick reply. Unfortunately i tried going in and out, in safe mode and restoring and have made the sitiuation worse! Now when I boot up my laptop and enter the intial password, it doesnt get as far before the the black screen appears, I can't access the task manager, and now safe mode doesn't work either! Unfortunately I'm overseas so so dont have my Vista DVD to boot from. Is there a way of perhaps getting into it any other way, dos, etc? Otherwise its a trip to the PC doctors! Thanks. David. "Rick Rogers" wrote: Hi, From Task Manager, on the applications tab click 'new task' and enter regedit, then click ok. Go to this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Double click the shell entry in the right pane, replace the contents with just: explorer.exe and click ok. Close the registry editor and restart the system. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "David Neilson" wrote in message ... I've suddenly developed a problem when logging on to my laptop. Once I enter my password, windows starts to load up, but explorer stops working before the desktop or anything else is displayed, and produces an error message. Clicking on the error message shuts the message down, but leaves a blank black screen. I can load the task manager. I can also load Internet Explorer by clicking on the 'privacy policy' hotlink at the foot of the error message. Im running Vista Utlimate. Any ideas? The error massage displayed is.. 'Windows Explorer has stopped working. Windows can check online for a solution to the problem.' Then two options.. 'Check online for a solution and close the program.' OR 'Close the program'. The problem details are as follows.. Problem signatu Problem Event Name: BEX Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 01890090 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 5129 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Read our privacy statement: http://go.microsoft.com/fwlink/?link...3&clcid=0x0409 |
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