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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

Blu-Ray drive sporadically disappears



 
 
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  #1 (permalink)  
Old September 29th 08, 11:30 PM posted to microsoft.public.windows.vista.hardware_devices
Sukasa
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Posts: 1
Default Blu-Ray drive sporadically disappears


For some annoying reason, the Blu-Ray disk drive in my stock HP dv9847ca
Notebook (1 month old, so still within warranty) seems to have an odd
habit of sporadically disappearing on me - it won't show up in explorer,
nor device manager. It does, however, show up in BIOS. The problem I
have is that the drive itself seems to have power/etc, and when it -is-
showing, it works fine, and only ever seems to disappear when waking
from standby. I never get any error messages, Scanning for hardware
changes rarely if ever brings it back. I haven't installed any new
software onto this system besides Daemon Tools Lite that should have any
effect at all on the drive, and as well when the drive disappears it's
drive letter is not used, as the drives number C, D, and F. This is
Vista SP1, and I think the drive was Mitsubishi, though I'm probably
wrong. Lastly, it seems to at random come back without restarting/going
back into standby.

Does anyone have any suggestions for what my problem may be, and how I
might be able to fix it?


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  #2 (permalink)  
Old October 1st 08, 04:04 PM posted to microsoft.public.windows.vista.hardware_devices
jammmie999
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Posts: 8
Default Blu-Ray drive sporadically disappears


It might have a loose cable try taking the dirive out and dusting it
with a lint free cloth and plugging all of the connections back in the
correct place.


--
jammmie999
  #3 (permalink)  
Old October 2nd 08, 12:04 AM posted to microsoft.public.windows.vista.hardware_devices
tanuj_chadha[_8_]
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Posts: 116
Default Blu-Ray drive sporadically disappears


That should fix the issue. And you can also check if the drive
disappears if you run any specific programs.


--
tanuj_chadha

Tanuj

History repeats itself, first as tragedy, second as farce. - Karl
Marx :geek:
  #4 (permalink)  
Old October 2nd 08, 04:11 AM posted to microsoft.public.windows.vista.hardware_devices
Sukasa[_2_]
external usenet poster
 
Posts: 1
Default Blu-Ray drive sporadically disappears


The drive seems to mainly disappear when I said, it doesn't seem linked
to any particular software. Unfortunately, I can't fix any cabling
issues; that would void my warranty, and I need to keep that so I can
get an issue with the LCD screen fixed (normal wear from opening the
screen a lot is causing a couple of loose wires in rare instances). I
will, however, keep that in mind when I get around to submitting a
warranty request... which I can only do once I've got a section of time
where I don't need this laptop for university :sigh:


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