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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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October 4th 08, 01:21 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Dell A920 Printer Offline
Hi, I just purchased a Compaq Presario with Windows Vista Home Premium pre-installed. I had previously had a Dell Dimension. I am experienceing a prblem installing my printer and getting it to work. I have a Dell All In One A920. I installed the software and obtained the compatibility drivers from the Microsoft website and I have the service pack 1 update. The computer is recoginzing the printer and I have it set to a USB port. However, the printer appers OFFLINE no matter what I do. When I try to print a doc, I get an error stating that there is a problem with the computer communicating with the printer. The printer worked just fine on my old computer so I know it's in fine working condition. I just can't seem to get it working with Vista. How can I get the printer to appear ONLINE and actually print a document? PLEASE HELP!!! Thanks! -- crimey617 
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November 1st 08, 02:07 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Dell A920 Printer Offline
try to disconnect everything and reconnect
does the "all-in-one centre" works ? it seems that Microsoft did a driver for Vista which works for the printer but not for the scan nor the zerox. rgds "crimey617" a écrit dans le message de ... Hi, I just purchased a Compaq Presario with Windows Vista Home Premium pre-installed. I had previously had a Dell Dimension. I am experienceing a prblem installing my printer and getting it to work. I have a Dell All In One A920. I installed the software and obtained the compatibility drivers from the Microsoft website and I have the service pack 1 update. The computer is recoginzing the printer and I have it set to a USB port. However, the printer appers OFFLINE no matter what I do. When I try to print a doc, I get an error stating that there is a problem with the computer communicating with the printer. The printer worked just fine on my old computer so I know it's in fine working condition. I just can't seem to get it working with Vista. How can I get the printer to appear ONLINE and actually print a document? PLEASE HELP!!! Thanks! -- crimey617
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