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I have a desktop computer on broadband and when I connect to the internet the
red cross turns has been turning into a blue circle to indicate I'm connected. However for the past week I'm not getting the blue circle, the red cross remains & when I click on it, it says I'm not connected to any networks so have clicked on repair and it consistently says I have a Local Area Connection cable unpluggedl. I have checked all my wiring, nothing is unplugged, my internet connection is not affected either, all appears to be working as normal. Can someone tell me what has happened here and whether I need to worry about it? If I do, can someone tell me what I should do please. Thanks |
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Try the following suggestions and please post back with the result.
1. Reset the router. 2. Upgrade the router firmware and NIC driver. 3. Check the network location and make sure it is in private network. 4. Make sure this is not multihomed computer. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... I have a desktop computer on broadband and when I connect to the internet the red cross turns has been turning into a blue circle to indicate I'm connected. However for the past week I'm not getting the blue circle, the red cross remains & when I click on it, it says I'm not connected to any networks so have clicked on repair and it consistently says I have a Local Area Connection cable unpluggedl. I have checked all my wiring, nothing is unplugged, my internet connection is not affected either, all appears to be working as normal. Can someone tell me what has happened here and whether I need to worry about it? If I do, can someone tell me what I should do please. Thanks |
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Can you tell me what exactly the router is as I don't think I have one. I have a speedtouch device which the wires are connected to and there are no buttons or anything like it on the device, just lights which are on and according to my computer it is functioning properly. "Robert L. (MS-MVP)" wrote: Try the following suggestions and please post back with the result. 1. Reset the router. 2. Upgrade the router firmware and NIC driver. 3. Check the network location and make sure it is in private network. 4. Make sure this is not multihomed computer. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... I have a desktop computer on broadband and when I connect to the internet the red cross turns has been turning into a blue circle to indicate I'm connected. However for the past week I'm not getting the blue circle, the red cross remains & when I click on it, it says I'm not connected to any networks so have clicked on repair and it consistently says I have a Local Area Connection cable unpluggedl. I have checked all my wiring, nothing is unplugged, my internet connection is not affected either, all appears to be working as normal. Can someone tell me what has happened here and whether I need to worry about it? If I do, can someone tell me what I should do please. Thanks |
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Does the speedtouch device has a new driver?
-- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... Can you tell me what exactly the router is as I don't think I have one. I have a speedtouch device which the wires are connected to and there are no buttons or anything like it on the device, just lights which are on and according to my computer it is functioning properly. "Robert L. (MS-MVP)" wrote: Try the following suggestions and please post back with the result. 1. Reset the router. 2. Upgrade the router firmware and NIC driver. 3. Check the network location and make sure it is in private network. 4. Make sure this is not multihomed computer. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... I have a desktop computer on broadband and when I connect to the internet the red cross turns has been turning into a blue circle to indicate I'm connected. However for the past week I'm not getting the blue circle, the red cross remains & when I click on it, it says I'm not connected to any networks so have clicked on repair and it consistently says I have a Local Area Connection cable unpluggedl. I have checked all my wiring, nothing is unplugged, my internet connection is not affected either, all appears to be working as normal. Can someone tell me what has happened here and whether I need to worry about it? If I do, can someone tell me what I should do please. Thanks |
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No it doesn't have a new driver. The only thing I can think of is that I had updates from Norton & that has messed it up. I found out my IP address was missing within Norton, found that out & put it in trusted sites, disabled firewall etc., as well but I still have this red cross and the diagnostics on the speedtouch say the device is functioning properly and there are no connectivity problems with this computer. I got other information up which said local internet had an unplugged cable, hence the red cross, yet I am connected to my broadband with no problem. I don't want to dabble too much as if I don't know what I'm doing in case I lose my internet. "Robert L. (MS-MVP)" wrote: Does the speedtouch device has a new driver? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... Can you tell me what exactly the router is as I don't think I have one. I have a speedtouch device which the wires are connected to and there are no buttons or anything like it on the device, just lights which are on and according to my computer it is functioning properly. "Robert L. (MS-MVP)" wrote: Try the following suggestions and please post back with the result. 1. Reset the router. 2. Upgrade the router firmware and NIC driver. 3. Check the network location and make sure it is in private network. 4. Make sure this is not multihomed computer. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... I have a desktop computer on broadband and when I connect to the internet the red cross turns has been turning into a blue circle to indicate I'm connected. However for the past week I'm not getting the blue circle, the red cross remains & when I click on it, it says I'm not connected to any networks so have clicked on repair and it consistently says I have a Local Area Connection cable unpluggedl. I have checked all my wiring, nothing is unplugged, my internet connection is not affected either, all appears to be working as normal. Can someone tell me what has happened here and whether I need to worry about it? If I do, can someone tell me what I should do please. Thanks |
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Posting the result of ipconfig /all may help.
-- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... No it doesn't have a new driver. The only thing I can think of is that I had updates from Norton & that has messed it up. I found out my IP address was missing within Norton, found that out & put it in trusted sites, disabled firewall etc., as well but I still have this red cross and the diagnostics on the speedtouch say the device is functioning properly and there are no connectivity problems with this computer. I got other information up which said local internet had an unplugged cable, hence the red cross, yet I am connected to my broadband with no problem. I don't want to dabble too much as if I don't know what I'm doing in case I lose my internet. "Robert L. (MS-MVP)" wrote: Does the speedtouch device has a new driver? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... Can you tell me what exactly the router is as I don't think I have one. I have a speedtouch device which the wires are connected to and there are no buttons or anything like it on the device, just lights which are on and according to my computer it is functioning properly. "Robert L. (MS-MVP)" wrote: Try the following suggestions and please post back with the result. 1. Reset the router. 2. Upgrade the router firmware and NIC driver. 3. Check the network location and make sure it is in private network. 4. Make sure this is not multihomed computer. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... I have a desktop computer on broadband and when I connect to the internet the red cross turns has been turning into a blue circle to indicate I'm connected. However for the past week I'm not getting the blue circle, the red cross remains & when I click on it, it says I'm not connected to any networks so have clicked on repair and it consistently says I have a Local Area Connection cable unpluggedl. I have checked all my wiring, nothing is unplugged, my internet connection is not affected either, all appears to be working as normal. Can someone tell me what has happened here and whether I need to worry about it? If I do, can someone tell me what I should do please. Thanks |
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Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 154: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 155: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 156: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 157: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 158: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 160: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 162: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 163: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 164: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 165: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 167: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 169: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 176: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 177: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 178: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 181: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 182: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 185: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 188: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 191: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 193: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 194: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 196: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 197: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 198: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 200: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 201: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 202: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 204: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 205: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 206: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 207: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 212: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 213: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 219: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 221: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 222: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 225: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 227: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 228: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 232: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 233: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 234: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 236: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 239: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 243: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 244: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 245: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 249: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 255: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 259: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 260: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 261: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 265: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 266: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 269: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 271: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::200:5efe:91.108.171.156%280 Default Gateway . . . . . . . . . : Tunnel adapter Local Area Connection* 272: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 273: Connection-specific DNS Suffix . : Temporary IPv6 Address. . . . . . : 2002:5b6c:ab9c::5b6c:ab9c Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301 "Robert L. (MS-MVP)" wrote: Posting the result of ipconfig /all may help. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... No it doesn't have a new driver. The only thing I can think of is that I had updates from Norton & that has messed it up. I found out my IP address was missing within Norton, found that out & put it in trusted sites, disabled firewall etc., as well but I still have this red cross and the diagnostics on the speedtouch say the device is functioning properly and there are no connectivity problems with this computer. I got other information up which said local internet had an unplugged cable, hence the red cross, yet I am connected to my broadband with no problem. I don't want to dabble too much as if I don't know what I'm doing in case I lose my internet. "Robert L. (MS-MVP)" wrote: Does the speedtouch device has a new driver? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... Can you tell me what exactly the router is as I don't think I have one. I have a speedtouch device which the wires are connected to and there are no buttons or anything like it on the device, just lights which are on and according to my computer it is functioning properly. "Robert L. (MS-MVP)" wrote: Try the following suggestions and please post back with the result. 1. Reset the router. 2. Upgrade the router firmware and NIC driver. 3. Check the network location and make sure it is in private network. 4. Make sure this is not multihomed computer. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Al" wrote in message ... I have a desktop computer on broadband and when I connect to the internet the red cross turns has been turning into a blue circle to indicate I'm connected. However for the past week I'm not getting the blue circle, the red cross remains & when I click on it, it says I'm not connected to any networks so have clicked on repair and it consistently says I have a Local Area Connection cable unpluggedl. I have checked all my wiring, nothing is unplugged, my internet connection is not affected either, all appears to be working as normal. Can someone tell me what has happened here and whether I need to worry about it? If I do, can someone tell me what I should do please. Thanks |