The E-machine I purchased last year came with Vista premium pre-installed as
yours did. E-machines also supplied drivers and other software on a hidden
partition along with a Windows Vista premium DVD for re-installing the
operating system.

The manual contained instructions for creating a recovery CD for drivers etc
but the operating system would have to be re-installed via the Vista DVD
supplied with the machine.

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..


"JWhipple" wrote in message
...

My wife's EMachine PC came with an OEM load of Vista Home Premium
installed on it. There was no media included.

We had to install XP Pro on the machine because of some classes that
she was taking. Now that said classes are over with, she wanted to go
back to Vista.

Unfortunately now we couldn't do a restore back to the original factory
load - something got hosed up when we went to XP.

Since I had the Vista serial number that was on the label on the back
of the machine, I borrowed my friend's Vista Home Premium retail DVD and
installed from that.

To my dismay, now we can't activate with Microsoft - I assume because
of the mismatch of OEM and retail.

If I call Microsoft to activate, am I wasting my time? Will they
actually be able to assist with this situation?

Thanks everyone!


--
JWhipple