hi everyone,
okay here is my situation: i had an xp 32 bit home edition. I purchased
an UPGRADE copy for windows vista 32 bit home premium. Did an install,
had to activate by phone, everything went fine.
now, i have been forced to reinstall my windows vista 32 bit home
premium because of a bad new motherboard installation. i have lost my xp
disk. i reinstalled without entering the cd key so i could just get
through the installation. Now, my trial period is almost up. What should
i tell Microsoft when i call? (note reinstallation is not an option, and
activating automatically online did not work).


--
sniper16

Tell them the truth.
"sniper16" wrote in message
...

hi everyone,
okay here is my situation: i had an xp 32 bit home edition. I purchased
an UPGRADE copy for windows vista 32 bit home premium. Did an install,
had to activate by phone, everything went fine.
now, i have been forced to reinstall my windows vista 32 bit home
premium because of a bad new motherboard installation. i have lost my xp
disk. i reinstalled without entering the cd key so i could just get
through the installation. Now, my trial period is almost up. What should
i tell Microsoft when i call? (note reinstallation is not an option, and
activating automatically online did not work).


--
sniper16

Hi,

"note reinstallation is not an option, and activating automatically online
did not work"

Unfortunately, reinstallation is your only option (other than finding your
XP disk and reinstalling that first and then upgrading). An upgrade disk
cannot be used for a clean installation unless you install twice (initially
w/o the product, the second time with it, a well-known workaround). The
product key will not activate on a clean install, there's no point to
calling until you do the in-place upgrade (which, by the way, should
preserve anything you've added since the initial clean install). In fact, a
call may not be necessary at all once installed correctly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"sniper16" wrote in message
...

hi everyone,
okay here is my situation: i had an xp 32 bit home edition. I purchased
an UPGRADE copy for windows vista 32 bit home premium. Did an install,
had to activate by phone, everything went fine.
now, i have been forced to reinstall my windows vista 32 bit home
premium because of a bad new motherboard installation. i have lost my xp
disk. i reinstalled without entering the cd key so i could just get
through the installation. Now, my trial period is almost up. What should
i tell Microsoft when i call? (note reinstallation is not an option, and
activating automatically online did not work).


--
sniper16

sniper16;865957 Wrote:
hi everyone,
okay here is my situation: i had an xp 32 bit home edition. I purchased
an UPGRADE copy for windows vista 32 bit home premium. Did an install,
had to activate by phone, everything went fine.
now, i have been forced to reinstall my windows vista 32 bit home
premium because of a bad new motherboard installation. i have lost my xp
disk. i reinstalled without entering the cd key so i could just get
through the installation. Now, my trial period is almost up. What should
i tell Microsoft when i call? (note reinstallation is not an option, and
activating automatically online did not work).

Hello Sniper,

This tutorial below will show you how to legally do a clean install
with a Upgrade version of Vista so that you can still activate it. If
you still need to do a phone activation, then always be honest. If not,
you risk not being able to activate your Vista and possibly more.


http://www.vistax64.com/tutorials/68...ade-vista.html

Hope this helps,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*Windows 7 Forums*'
(http://www.sevenforums.com/) *and* '*::Vista Forums::*'
(http://www.vistax64.com)
*Please post feedback to help others.*