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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Complete Crash without Blue Screen
Just a thought, other than the blue screen, is there any particular error?
"Don Deacon" wrote: I upgraded to Vista about a month ago and since then my computer (used as a PVR) just keeps crashing. It is not even crashing with a blue screen, it just completely shuts off. After one of these crashes, I can't just power the PC back on either, I have to disconnect the power supply, flip the power switch, reconnect the power supply then boot. I'd swear it was just a HW problem myself but something is telling me it is a driver issue of some sort as I can boot into Safe Mode and it never seems to happen (I have all the latest drivers as well). I've looked through event viewer and I can't find any error relating to what causes the crash either. It used to do it a couple of times a week but is doing it fairly regularly now so I'm leaving it in safe mode to see if it happens there, but again, now it seems to have stopped. Any idea on where to look to troubleshoot? If I could just troubleshoot it down to a piece of HW I could replace it but the only thing I have is my gut telling me it is the video drivers. Would like some better evidence. Thanks, D |
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Complete Crash without Blue Screen
There are no messages displayed on the screen at time of crash, everything
just shuts off. I've gone through Event Viewer after I restart the system as well and can't see any messages in the logs other than the comment "The previous shutdown was unexpected...". The Hardware logs in Event Viewer show no events at all. I've tried to note the activities just before the crash but nothing jumps out there either. Are there any other spots that might contain logs I should be checking? Also, I am still questioning the video as it was suggested that might be the problem. I am using the onboard video on my MB and am considering disabling that and getting a separate video card. I'm really just hoping to find some evidence of what HW could be at fault so I don't need to start replacing HW adhoc in hopes the problem goes away. I did open it up and check connections last night and all seemed to be good, no visible evidence of shorting parts or anything like that either. It went out after that a couple of times though it ran through the night without problems. Thanks for all the suggestions BTW. D "Daniel (MVP Window Desktop Experience)" osoft.com wrote in message ... Just a thought, other than the blue screen, is there any particular error? "Don Deacon" wrote: I upgraded to Vista about a month ago and since then my computer (used as a PVR) just keeps crashing. It is not even crashing with a blue screen, it just completely shuts off. After one of these crashes, I can't just power the PC back on either, I have to disconnect the power supply, flip the power switch, reconnect the power supply then boot. I'd swear it was just a HW problem myself but something is telling me it is a driver issue of some sort as I can boot into Safe Mode and it never seems to happen (I have all the latest drivers as well). I've looked through event viewer and I can't find any error relating to what causes the crash either. It used to do it a couple of times a week but is doing it fairly regularly now so I'm leaving it in safe mode to see if it happens there, but again, now it seems to have stopped. Any idea on where to look to troubleshoot? If I could just troubleshoot it down to a piece of HW I could replace it but the only thing I have is my gut telling me it is the video drivers. Would like some better evidence. Thanks, D |
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Complete Crash without Blue Screen
The previous shutdown was unexpected would mean that it is not just the
video card that froze. I don't think changing the video card will have any effect. What application are you running when it crashes? Is that the same application that works in Safe Mode? Are you connected to the network when it crashes and not connected to the network in safe mode? "Don Deacon" wrote in message ... There are no messages displayed on the screen at time of crash, everything just shuts off. I've gone through Event Viewer after I restart the system as well and can't see any messages in the logs other than the comment "The previous shutdown was unexpected...". The Hardware logs in Event Viewer show no events at all. I've tried to note the activities just before the crash but nothing jumps out there either. Are there any other spots that might contain logs I should be checking? Also, I am still questioning the video as it was suggested that might be the problem. I am using the onboard video on my MB and am considering disabling that and getting a separate video card. I'm really just hoping to find some evidence of what HW could be at fault so I don't need to start replacing HW adhoc in hopes the problem goes away. I did open it up and check connections last night and all seemed to be good, no visible evidence of shorting parts or anything like that either. It went out after that a couple of times though it ran through the night without problems. Thanks for all the suggestions BTW. D "Daniel (MVP Window Desktop Experience)" osoft.com wrote in message ... Just a thought, other than the blue screen, is there any particular error? "Don Deacon" wrote: I upgraded to Vista about a month ago and since then my computer (used as a PVR) just keeps crashing. It is not even crashing with a blue screen, it just completely shuts off. After one of these crashes, I can't just power the PC back on either, I have to disconnect the power supply, flip the power switch, reconnect the power supply then boot. I'd swear it was just a HW problem myself but something is telling me it is a driver issue of some sort as I can boot into Safe Mode and it never seems to happen (I have all the latest drivers as well). I've looked through event viewer and I can't find any error relating to what causes the crash either. It used to do it a couple of times a week but is doing it fairly regularly now so I'm leaving it in safe mode to see if it happens there, but again, now it seems to have stopped. Any idea on where to look to troubleshoot? If I could just troubleshoot it down to a piece of HW I could replace it but the only thing I have is my gut telling me it is the video drivers. Would like some better evidence. Thanks, D |
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Complete Crash without Blue Screen
You can also check under problem reports & solutions to check which application is causing the problem. -- tanuj_chadha Tanuj History repeats itself, first as tragedy, second as farce. - Karl Marx :geek: |