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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Hello,
I'm not sure if this is the correct forum or if this should be in networking, but this issue with my Dell Inspiron 1520 Laptop running Vista Home Basic 32 bit with SP1 recently appeared after recieving updates last week (on the 14th of October). At first, the computer was stuck at "Applying updates 3 of 3 - 0% complete" screen, and then eventually went blank and became completely unresponsive. The subsquent boot afterwards brought windows into a black desktop with just the mouse cursor. The desktop did not come, and pressing CTRL-ALT-ESC to bring the taskmanager revealed that the CPU usage was in excess of 50 to 90%, and all in Kernel CPU usage. Rebooting did not help. So.... I used the System Restore function and brought the computer back to before the updates were installed, and everything was fine until it redownloaded the updates and installed them, with the same problems as above. Unfortunately, doing a system restore no longer works... because it seems to apply them regardless. So... I went ahead and downloaded Microsoft's System tool "ProcessExplorer" and ran it after booting up. From ProcessExplorer, I was able to determine where the CPU were being spent at... NDIS.SYS!TrFilterDprIndicateReceiveComplete+0x3efe . Unfortunately, the process is also protected and I couldn't get any more information than that. But I was able to take a few screenshots of my issue. Additional information: No, I do not have Microsoft NetMonitor 3.1 installed. Never had it installed, (unless it's disquised as a KB fix or some kind of update package). the NDIS.SYS file is dated 1/19/2008 2:43AM and is 529,464 bytes, but my problem are just recent from about 10 days ago after recieving automatic updates. to see the screenshots, please browse: a href="http://www2.uwsuper.edu/reckman/images/dell/dell1520problem.jpg"http://www2.uwsuper.edu/reckman/images/dell/dell1520problem.jpg/a a href="http://www2.uwsuper.edu/reckman/images/dell/dell1520problem2.jpg" http://www2.uwsuper.edu/reckman/images/dell/dell1520problem2.jpg/a a href="http://www2.uwsuper.edu/reckman/images/dell/dell1520problem3.jpg" http://www2.uwsuper.edu/reckman/images/dell/dell1520problem3.jpg/a If anyone has an ideas as to how to resolve this (other than doing a reinstall or wipe), I'm open to suggestions. I wish system restore worked again, but it appears that the system got dirty from the 5 to 6+ restores I've done so far. Sincerely, Robert |
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