Tom Lake wrote:

Go back and read the part where the OP says, "I can use other fax
programmes
(e.g. Snappy Fax) without compatability (sic) issues." The modem
obviously DOES
support faxing.

You're right, I missed that in his/her last post. Well, it would seem that
the Windows Fax program just doesn't work well with her modem but the
Snappy Fax program is more compatible. So there's the answer. Either s/he
should use Snappy Fax or get a modem that is on Vista's compatible hardware
list. I think Snappy Fax is a better solution.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

The ability to support one fax program does not ensure that all fax programs
will be supported. Windows Fax software has always had lots of modem
compatibility issues, which is why selecting only fax modems on the VHCL is
so important. I have also seen instances where installing one fax program
will make the modem incompatible with Windows Fax software because of
changes made to the modem's initialization strings.
Unfortunately, there is no recourse through Microsoft if the modem isn't on
the VHCL.
--
Russ Valentine
[MVP-Outlook]
"Tom Lake" wrote in message
...
Russ can address your personal comments to him if he wishes, but you're
missing the point. The OP has Vista Ultimate and so has a fax program in
Windows. Microsoft doesn't need to create anything for him/her. What the
OP
needs (and seemingly doesn't have) is a modem that supports faxing. IOW,
s/he needs the right hardware and it doesn't sound like s/he has it. Not
all modems support faxing. I hope that has clarified the issue for you.

Go back and read the part where the OP says, "I can use other fax
programmes
(e.g. Snappy Fax) without compatability (sic) issues." The modem
obviously DOES
support faxing.

Tom Lake