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Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance)

Please help me BSOD constantly



 
 
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  #1 (permalink)  
Old November 1st 08, 06:26 PM posted to microsoft.public.windows.vista.performance_maintenance
ibeenkillinit
external usenet poster
 
Posts: 1
Default Please help me BSOD constantly


I have installed x64 vista ultimate and sp1 oh my god the blue screens!
I have been battling with this over and over for the last 4 days. I get
the following

*problem signature*
problem event name: bluescreen
os version: 6.0.6001.2.1.0.256.1
locale id: 1033
*files that help describe the problem (some files may no longer be
available)*
mini110108-03.dmp
sysdata.xml
version.txt
view a temporary copy of these files
*warning: *if a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.
*extra information about the problem*
bccode: 1000007e
bcp1: ffffffffc0000005
bcp2: fffffa6004ca0d40
bcp3: fffffa6009a049d8
bcp4: fffffa6009a043b0
os version: 6_0_6001
service pack: 1_0
product: 256_1
server information: d4f80172-86b8-4475-9ff5-d5de05549f85

also system_service_exception
0x0000003b
0x0000007e

hidclass.sys



i have a p6n msi motherboard 8 gb of ocz ram
q6600 2.4 quad core
8800gts 640 mb video card

i also tried the windows6.0-kb929777-v2-x64 standalone and it says its
not needed for my system but i dont see it installed.


--
ibeenkillinit
  #2 (permalink)  
Old November 1st 08, 09:08 PM posted to microsoft.public.windows.vista.performance_maintenance
Richard Urban
external usenet poster
 
Posts: 5,520
Default Please help me BSOD constantly

I just repaired a computer that was acting much as yours. System crashed and
froze at all odd times - even when doing "nothing". I was suspecting bad RAM
or a failing CPU (the usual culprits). The owner said that he had reloaded
Vista about 2 weeks prior.

On a whim, I reloaded a "clean" copy of Vista. All problems were gone. The
owner had gotten a corrupt install somehow - maybe a power failure during
the install, or some such. The customer is now happy.



--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"ibeenkillinit" wrote in message
...

I have installed x64 vista ultimate and sp1 oh my god the blue screens!
I have been battling with this over and over for the last 4 days. I get
the following

*problem signature*
problem event name: bluescreen
os version: 6.0.6001.2.1.0.256.1
locale id: 1033
*files that help describe the problem (some files may no longer be
available)*
mini110108-03.dmp
sysdata.xml
version.txt
view a temporary copy of these files
*warning: *if a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.
*extra information about the problem*
bccode: 1000007e
bcp1: ffffffffc0000005
bcp2: fffffa6004ca0d40
bcp3: fffffa6009a049d8
bcp4: fffffa6009a043b0
os version: 6_0_6001
service pack: 1_0
product: 256_1
server information: d4f80172-86b8-4475-9ff5-d5de05549f85

also system_service_exception
0x0000003b
0x0000007e

hidclass.sys



i have a p6n msi motherboard 8 gb of ocz ram
q6600 2.4 quad core
8800gts 640 mb video card

i also tried the windows6.0-kb929777-v2-x64 standalone and it says its
not needed for my system but i dont see it installed.


--
ibeenkillinit


  #3 (permalink)  
Old November 2nd 08, 03:21 PM posted to microsoft.public.windows.vista.performance_maintenance
jcgriff2[_2_]
external usenet poster
 
Posts: 31
Default Please help me BSOD constantly


Bugcheck per BCC was 0x1000007e (0xffffffffc00000005,
0xfffffa6004ca0d40, fffffa6004ca0d40, 0xfffffa6009a043b0). 0x1000007e
same as 0x7e = SYSTEM_THREAD_EXCEPTION_NOT_HANDLED = system thread
generated an exception not caught; exception is the 1st parm inside
parenthesis = 0xff...c..5 = a memory access violation.

The other bugcheck - 0x3b = SYSTEM_SERVICE_EXCEPTION = an exception was
generated by a system service during its move into kernel code territory
- most likely a 0xc..5 (like 0x7e had).

0x7e warrants good look at GUI - video adapter & drivers. Could be
cause of both along w/ anti-virus; more so if 3rd party firewall
installed.

HID driver *hidclass.sys* listed as probable cause - what is plugged
into USBs or other?

How many BSODs? If not hardware related as suggested, then good chance
3rd party driver hiding under memory address range of hidclass.sys - not
suspected unless Vista install or source corrupt.

Re-install Vista again. If BSODs return and hardware OK, run the driver
verifier:
START | type cmd.exe into start search box | RIGHT-click on cmd.exe
above under programs - select Run as Administrator | type *verifier *|
the verifier screen will appear


Code:
--------------------

1. Select 2nd option - Create custom settings (for code developers)
2. Select 2nd option - Select individual settings from a full list.
3. Check the boxes
• Special Pool
• Pool Tracking
• Force IRQL checking
4. Select last option - Select driver names from a list
5. Click on the Provider heading - sorts list by Provider
6. Check ALL boxes where Microsoft is not the Provider
7. Click on Finish
8. Re-boot

--------------------


If the verifier flags driver, BSOD will result. Get it -
c:\windows\minidump - and run these 2 -

*msinfo32 - save as NFO file*
START | type msinfo32 into start search box | hit enter - save as NFO
file (default file extention)

*perfmon - save as HTML file*
START | type cmd.exe into start search box | RIGHT-click on cmd.exe
above under programs - select Run as Administrator – then enter:

*perfmon /report*

Output will come up in IE7 browser screen. Save it as an HTML file. Zip
up NFO and HTML files - they must be in this format to be of use. Attach
to next post – send me a PM.

Regards. . .

jcgriff2

  #4 (permalink)  
Old November 2nd 08, 03:56 PM posted to microsoft.public.windows.vista.performance_maintenance
Richard Urban
external usenet poster
 
Posts: 5,520
Default Please help me BSOD constantly

I am not having the problem. Why tell this to me?

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"jcgriff2" wrote in message
...

Bugcheck per BCC was 0x1000007e (0xffffffffc00000005,
0xfffffa6004ca0d40, fffffa6004ca0d40, 0xfffffa6009a043b0). 0x1000007e
same as 0x7e = SYSTEM_THREAD_EXCEPTION_NOT_HANDLED = system thread
generated an exception not caught; exception is the 1st parm inside
parenthesis = 0xff...c..5 = a memory access violation.

The other bugcheck - 0x3b = SYSTEM_SERVICE_EXCEPTION = an exception was
generated by a system service during its move into kernel code territory
- most likely a 0xc..5 (like 0x7e had).

0x7e warrants good look at GUI - video adapter & drivers. Could be
cause of both along w/ anti-virus; more so if 3rd party firewall
installed.

HID driver *hidclass.sys* listed as probable cause - what is plugged
into USBs or other?

How many BSODs? If not hardware related as suggested, then good chance
3rd party driver hiding under memory address range of hidclass.sys - not
suspected unless Vista install or source corrupt.

Re-install Vista again. If BSODs return and hardware OK, run the driver
verifier:
START | type cmd.exe into start search box | RIGHT-click on cmd.exe
above under programs - select Run as Administrator | type *verifier *|
the verifier screen will appear


Code:
--------------------

1. Select 2nd option - Create custom settings (for code developers)
2. Select 2nd option - Select individual settings from a full list.
3. Check the boxes
. Special Pool
. Pool Tracking
. Force IRQL checking
4. Select last option - Select driver names from a list
5. Click on the Provider heading - sorts list by Provider
6. Check ALL boxes where Microsoft is not the Provider
7. Click on Finish
8. Re-boot

--------------------


If the verifier flags driver, BSOD will result. Get it -
c:\windows\minidump - and run these 2 -

*msinfo32 - save as NFO file*
START | type msinfo32 into start search box | hit enter - save as NFO
file (default file extention)

*perfmon - save as HTML file*
START | type cmd.exe into start search box | RIGHT-click on cmd.exe
above under programs - select Run as Administrator - then enter:

*perfmon /report*

Output will come up in IE7 browser screen. Save it as an HTML file. Zip
up NFO and HTML files - they must be in this format to be of use. Attach
to next post - send me a PM.

Regards. . .

jcgriff2

.


--
jcgriff2


  #5 (permalink)  
Old November 5th 08, 06:02 AM posted to microsoft.public.windows.vista.performance_maintenance
jcgriff2[_2_]
external usenet poster
 
Posts: 31
Default Please help me BSOD constantly


Nothing directed at or being told to you, Richard. I exited out of an
adjoining BSOD thread after posting, saw this one and thought I may be
of some help to OP *ibeenkillinit*.

I find corrupt OS install plausible explanation and worthwhile plan of
1st attack. However, I would have expected to see something like kernel
corruption bug check 0x109 somewhere - especially in x64. I don't
believe Vista itself is generating 0xc..5 NT STATUS exceptions, but is
being listed as the probable cause b/c actual offending driver getting
away; hence the driver verifier.

Kind Regards. . .

jcgriff2

 




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