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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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I have installed x64 vista ultimate and sp1 oh my god the blue screens! I have been battling with this over and over for the last 4 days. I get the following *problem signature* problem event name: bluescreen os version: 6.0.6001.2.1.0.256.1 locale id: 1033 *files that help describe the problem (some files may no longer be available)* mini110108-03.dmp sysdata.xml version.txt view a temporary copy of these files *warning: *if a virus or other security threat caused the problem, opening a copy of the files could harm your computer. *extra information about the problem* bccode: 1000007e bcp1: ffffffffc0000005 bcp2: fffffa6004ca0d40 bcp3: fffffa6009a049d8 bcp4: fffffa6009a043b0 os version: 6_0_6001 service pack: 1_0 product: 256_1 server information: d4f80172-86b8-4475-9ff5-d5de05549f85 also system_service_exception 0x0000003b 0x0000007e hidclass.sys i have a p6n msi motherboard 8 gb of ocz ram q6600 2.4 quad core 8800gts 640 mb video card i also tried the windows6.0-kb929777-v2-x64 standalone and it says its not needed for my system but i dont see it installed. -- ibeenkillinit |
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I just repaired a computer that was acting much as yours. System crashed and
froze at all odd times - even when doing "nothing". I was suspecting bad RAM or a failing CPU (the usual culprits). The owner said that he had reloaded Vista about 2 weeks prior. On a whim, I reloaded a "clean" copy of Vista. All problems were gone. The owner had gotten a corrupt install somehow - maybe a power failure during the install, or some such. The customer is now happy. -- Richard Urban Microsoft MVP Windows Desktop Experience "ibeenkillinit" wrote in message ... I have installed x64 vista ultimate and sp1 oh my god the blue screens! I have been battling with this over and over for the last 4 days. I get the following *problem signature* problem event name: bluescreen os version: 6.0.6001.2.1.0.256.1 locale id: 1033 *files that help describe the problem (some files may no longer be available)* mini110108-03.dmp sysdata.xml version.txt view a temporary copy of these files *warning: *if a virus or other security threat caused the problem, opening a copy of the files could harm your computer. *extra information about the problem* bccode: 1000007e bcp1: ffffffffc0000005 bcp2: fffffa6004ca0d40 bcp3: fffffa6009a049d8 bcp4: fffffa6009a043b0 os version: 6_0_6001 service pack: 1_0 product: 256_1 server information: d4f80172-86b8-4475-9ff5-d5de05549f85 also system_service_exception 0x0000003b 0x0000007e hidclass.sys i have a p6n msi motherboard 8 gb of ocz ram q6600 2.4 quad core 8800gts 640 mb video card i also tried the windows6.0-kb929777-v2-x64 standalone and it says its not needed for my system but i dont see it installed. -- ibeenkillinit |
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Bugcheck per BCC was 0x1000007e (0xffffffffc00000005, 0xfffffa6004ca0d40, fffffa6004ca0d40, 0xfffffa6009a043b0). 0x1000007e same as 0x7e = SYSTEM_THREAD_EXCEPTION_NOT_HANDLED = system thread generated an exception not caught; exception is the 1st parm inside parenthesis = 0xff...c..5 = a memory access violation. The other bugcheck - 0x3b = SYSTEM_SERVICE_EXCEPTION = an exception was generated by a system service during its move into kernel code territory - most likely a 0xc..5 (like 0x7e had). 0x7e warrants good look at GUI - video adapter & drivers. Could be cause of both along w/ anti-virus; more so if 3rd party firewall installed. HID driver *hidclass.sys* listed as probable cause - what is plugged into USBs or other? How many BSODs? If not hardware related as suggested, then good chance 3rd party driver hiding under memory address range of hidclass.sys - not suspected unless Vista install or source corrupt. Re-install Vista again. If BSODs return and hardware OK, run the driver verifier: START | type cmd.exe into start search box | RIGHT-click on cmd.exe above under programs - select Run as Administrator | type *verifier *| the verifier screen will appear Code: -------------------- 1. Select 2nd option - Create custom settings (for code developers) 2. Select 2nd option - Select individual settings from a full list. 3. Check the boxes • Special Pool • Pool Tracking • Force IRQL checking 4. Select last option - Select driver names from a list 5. Click on the Provider heading - sorts list by Provider 6. Check ALL boxes where Microsoft is not the Provider 7. Click on Finish 8. Re-boot -------------------- If the verifier flags driver, BSOD will result. Get it - c:\windows\minidump - and run these 2 - *msinfo32 - save as NFO file* START | type msinfo32 into start search box | hit enter - save as NFO file (default file extention) *perfmon - save as HTML file* START | type cmd.exe into start search box | RIGHT-click on cmd.exe above under programs - select Run as Administrator – then enter: *perfmon /report* Output will come up in IE7 browser screen. Save it as an HTML file. Zip up NFO and HTML files - they must be in this format to be of use. Attach to next post – send me a PM. Regards. . . jcgriff2 |
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I am not having the problem. Why tell this to me?
-- Richard Urban Microsoft MVP Windows Desktop Experience "jcgriff2" wrote in message ... Bugcheck per BCC was 0x1000007e (0xffffffffc00000005, 0xfffffa6004ca0d40, fffffa6004ca0d40, 0xfffffa6009a043b0). 0x1000007e same as 0x7e = SYSTEM_THREAD_EXCEPTION_NOT_HANDLED = system thread generated an exception not caught; exception is the 1st parm inside parenthesis = 0xff...c..5 = a memory access violation. The other bugcheck - 0x3b = SYSTEM_SERVICE_EXCEPTION = an exception was generated by a system service during its move into kernel code territory - most likely a 0xc..5 (like 0x7e had). 0x7e warrants good look at GUI - video adapter & drivers. Could be cause of both along w/ anti-virus; more so if 3rd party firewall installed. HID driver *hidclass.sys* listed as probable cause - what is plugged into USBs or other? How many BSODs? If not hardware related as suggested, then good chance 3rd party driver hiding under memory address range of hidclass.sys - not suspected unless Vista install or source corrupt. Re-install Vista again. If BSODs return and hardware OK, run the driver verifier: START | type cmd.exe into start search box | RIGHT-click on cmd.exe above under programs - select Run as Administrator | type *verifier *| the verifier screen will appear Code: -------------------- 1. Select 2nd option - Create custom settings (for code developers) 2. Select 2nd option - Select individual settings from a full list. 3. Check the boxes . Special Pool . Pool Tracking . Force IRQL checking 4. Select last option - Select driver names from a list 5. Click on the Provider heading - sorts list by Provider 6. Check ALL boxes where Microsoft is not the Provider 7. Click on Finish 8. Re-boot -------------------- If the verifier flags driver, BSOD will result. Get it - c:\windows\minidump - and run these 2 - *msinfo32 - save as NFO file* START | type msinfo32 into start search box | hit enter - save as NFO file (default file extention) *perfmon - save as HTML file* START | type cmd.exe into start search box | RIGHT-click on cmd.exe above under programs - select Run as Administrator - then enter: *perfmon /report* Output will come up in IE7 browser screen. Save it as an HTML file. Zip up NFO and HTML files - they must be in this format to be of use. Attach to next post - send me a PM. Regards. . . jcgriff2 . -- jcgriff2 |
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Nothing directed at or being told to you, Richard. I exited out of an adjoining BSOD thread after posting, saw this one and thought I may be of some help to OP *ibeenkillinit*. I find corrupt OS install plausible explanation and worthwhile plan of 1st attack. However, I would have expected to see something like kernel corruption bug check 0x109 somewhere - especially in x64. I don't believe Vista itself is generating 0xc..5 NT STATUS exceptions, but is being listed as the probable cause b/c actual offending driver getting away; hence the driver verifier. Kind Regards. . . jcgriff2 |
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