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I am trying to connect to a network printer from my laptop with Vista
operating system. The printer (Lexmark 5200 series) is conected by USB cable to my desktop with XP operating system. I keep getting this error message "Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d)." I have set up the network, configures my Firewall (Norton 360) and can file share and also 'see' the printer. I have downloaded the Vista driver for the printer and the printer works when using the USB connection. I have reviewed lots of 'threads' on this issue and tried all the suggestions including ammending the registry as per Microsoft error messages. Furthermore after I have tried (unsuccessfully) to 'Add the Printer' I cannot communicate with the printer when it is connected directly to my laptop. To remedy this I have to uninstall the printer, run Lexmark cleanuputility and then reinstall the driver. Can anybody shed some light on this thorny problem? |
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For troubleshooting, you may want to try clean boot. Please post back with
the result. Windows general How to run Windows OS with a clean boot · How to Run Windows Safe Mode with Networking · How to setup DHCP for IP Phone How to sort programs in Start ... http://www.howtonetworking.com/Windo...owsgeneral.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Silver Fox" wrote in message ... I am trying to connect to a network printer from my laptop with Vista operating system. The printer (Lexmark 5200 series) is conected by USB cable to my desktop with XP operating system. I keep getting this error message "Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d)." I have set up the network, configures my Firewall (Norton 360) and can file share and also 'see' the printer. I have downloaded the Vista driver for the printer and the printer works when using the USB connection. I have reviewed lots of 'threads' on this issue and tried all the suggestions including ammending the registry as per Microsoft error messages. Furthermore after I have tried (unsuccessfully) to 'Add the Printer' I cannot communicate with the printer when it is connected directly to my laptop. To remedy this I have to uninstall the printer, run Lexmark cleanuputility and then reinstall the driver. Can anybody shed some light on this thorny problem? |
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I used the suggestion below from Alan Morris (installed the Vista driver on
XP machine) and it was successful: - "If the XP driver on the server is not compatible with Vista, when you make the connection, some of the XP driver downloads to Vista but fails with invalid data. winerror 0x0000000d 13 ERROR_INVALID_DATA -- No NTSTATUS matched Most likely the best way to print to the device shared from XP is to either replace the XP driver on XP with the Vista driver (talk to Lexmark first if they support this configuration), or create a Local printer targeting a Local Port in the form \\XPmachine\printsharename, then select the Vista driver for the device. -- Alan Morris Windows Printing Team" "Robert L. (MS-MVP)" wrote: For troubleshooting, you may want to try clean boot. Please post back with the result. Windows general How to run Windows OS with a clean boot · How to Run Windows Safe Mode with Networking · How to setup DHCP for IP Phone How to sort programs in Start ... http://www.howtonetworking.com/Windo...owsgeneral.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Silver Fox" wrote in message ... I am trying to connect to a network printer from my laptop with Vista operating system. The printer (Lexmark 5200 series) is conected by USB cable to my desktop with XP operating system. I keep getting this error message "Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d)." I have set up the network, configures my Firewall (Norton 360) and can file share and also 'see' the printer. I have downloaded the Vista driver for the printer and the printer works when using the USB connection. I have reviewed lots of 'threads' on this issue and tried all the suggestions including ammending the registry as per Microsoft error messages. Furthermore after I have tried (unsuccessfully) to 'Add the Printer' I cannot communicate with the printer when it is connected directly to my laptop. To remedy this I have to uninstall the printer, run Lexmark cleanuputility and then reinstall the driver. Can anybody shed some light on this thorny problem? |
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Thank you for the update.
-- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Silver Fox" wrote in message ... I used the suggestion below from Alan Morris (installed the Vista driver on XP machine) and it was successful: - "If the XP driver on the server is not compatible with Vista, when you make the connection, some of the XP driver downloads to Vista but fails with invalid data. winerror 0x0000000d 13 ERROR_INVALID_DATA -- No NTSTATUS matched Most likely the best way to print to the device shared from XP is to either replace the XP driver on XP with the Vista driver (talk to Lexmark first if they support this configuration), or create a Local printer targeting a Local Port in the form \\XPmachine\printsharename, then select the Vista driver for the device. -- Alan Morris Windows Printing Team" "Robert L. (MS-MVP)" wrote: For troubleshooting, you may want to try clean boot. Please post back with the result. Windows general How to run Windows OS with a clean boot · How to Run Windows Safe Mode with Networking · How to setup DHCP for IP Phone How to sort programs in Start ... http://www.howtonetworking.com/Windo...owsgeneral.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Silver Fox" wrote in message ... I am trying to connect to a network printer from my laptop with Vista operating system. The printer (Lexmark 5200 series) is conected by USB cable to my desktop with XP operating system. I keep getting this error message "Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d)." I have set up the network, configures my Firewall (Norton 360) and can file share and also 'see' the printer. I have downloaded the Vista driver for the printer and the printer works when using the USB connection. I have reviewed lots of 'threads' on this issue and tried all the suggestions including ammending the registry as per Microsoft error messages. Furthermore after I have tried (unsuccessfully) to 'Add the Printer' I cannot communicate with the printer when it is connected directly to my laptop. To remedy this I have to uninstall the printer, run Lexmark cleanuputility and then reinstall the driver. Can anybody shed some light on this thorny problem? |