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| Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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November 5th 08, 05:18 PM
posted to microsoft.public.windows.vista.hardware_devices
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Pioneer DVD-RW DVR-K17A ATA not reading anything, where do i start to look to fix this?
I am trying to fix a problem on my dad's laptop (a Toshiba, running vista home premium) the laptop is having difficulty recognising that there is a cd or dvd in the drive. it tries to read something, you can see some sort of progress on the top bar in computer but then it asks you to insert a disk. i think the dvd drive is a PIONEER DVD-RW DVR-K17A ATA Device or possibly a TOSHIBA MK1237GSX ATA Device. all the devices say they are working properly. never had to get involved in this sort of thing before and don't have a clue where to start. . . . . any advice will be greatly welcomed? -- craigbenham Posted via http://www.vistaheads.com 
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November 5th 08, 11:20 PM
posted to microsoft.public.windows.vista.hardware_devices
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Pioneer DVD-RW DVR-K17A ATA not reading anything, where do i start to look to fix this?
Hi,
Try running a CD/DVD lens cleaner disk. You should be able to get one inexpensively at most stores that sell blank media disks. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "craigbenham" wrote in message ... I am trying to fix a problem on my dad's laptop (a Toshiba, running vista home premium) the laptop is having difficulty recognising that there is a cd or dvd in the drive. it tries to read something, you can see some sort of progress on the top bar in computer but then it asks you to insert a disk. i think the dvd drive is a PIONEER DVD-RW DVR-K17A ATA Device or possibly a TOSHIBA MK1237GSX ATA Device. all the devices say they are working properly. never had to get involved in this sort of thing before and don't have a clue where to start. . . . . any advice will be greatly welcomed? -- craigbenham Posted via http://www.vistaheads.com
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November 6th 08, 04:10 AM
posted to microsoft.public.windows.vista.hardware_devices
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Pioneer DVD-RW DVR-K17A ATA not reading anything, where do i start to look to fix this?
I had the same problem on my dell , it was the drive it self. Hardware
problem, if it's under waranty get a new drive. they pop out real easy 2-3 screws. Call toshiba.
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November 6th 08, 04:15 AM
posted to microsoft.public.windows.vista.hardware_devices
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Pioneer DVD-RW DVR-K17A ATA not reading anything, where do i start to look to fix this?
On Wed, 5 Nov 2008 19:20:34 -0500, "Rick Rogers"
wrote: Hi, Try running a CD/DVD lens cleaner disk. You should be able to get one inexpensively at most stores that sell blank media disks. I see that suggested occasionally but I have yet to read that someone used a lens cleaner and that it fixed their problem. Have you actually used one and had it work for you?
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November 6th 08, 09:59 AM
posted to microsoft.public.windows.vista.hardware_devices
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Pioneer DVD-RW DVR-K17A ATA not reading anything, where do i start to look to fix this?
Many, many times. It's always my first step with drives that are having
read/write issues. Especially if it "used to work just fine". It doesn't take much dust/debris to cause a lens problem. And, it's almost always the cheapest solution. Keep in mind that quite often users that find a solution never post back saying so. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Louie" wrote in message ... On Wed, 5 Nov 2008 19:20:34 -0500, "Rick Rogers" wrote: Hi, Try running a CD/DVD lens cleaner disk. You should be able to get one inexpensively at most stores that sell blank media disks. I see that suggested occasionally but I have yet to read that someone used a lens cleaner and that it fixed their problem. Have you actually used one and had it work for you?
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November 6th 08, 11:11 AM
posted to microsoft.public.windows.vista.hardware_devices
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Pioneer DVD-RW DVR-K17A ATA not reading anything, where do i start to look to fix this?
See if this helps. CD\DVD in Vista may not recognize the disk
http://support.microsoft.com/kb/939052/en-us -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "craigbenham" wrote in message ... I am trying to fix a problem on my dad's laptop (a Toshiba, running vista home premium) the laptop is having difficulty recognising that there is a cd or dvd in the drive. it tries to read something, you can see some sort of progress on the top bar in computer but then it asks you to insert a disk. i think the dvd drive is a PIONEER DVD-RW DVR-K17A ATA Device or possibly a TOSHIBA MK1237GSX ATA Device. all the devices say they are working properly. never had to get involved in this sort of thing before and don't have a clue where to start. . . . . any advice will be greatly welcomed? -- craigbenham Posted via http://www.vistaheads.com
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