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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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*Can somebody tell me why my printer does not print like it did when I had and HP. My HP died and now I have a Dell with Vista. I'm tired of trying to get it to work. I can't even check the printer levels. I keep putting in new cartridges but my colors are all messed up if it prints at all. Please help. * -- Delbert Martens |
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Did you install the proper Vista print drivers?
-- ---- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 Help Us Help You http://dts-l.net/goodpost.htm "Delbert Martens" wrote in message ... *Can somebody tell me why my printer does not print like it did when I had and HP. My HP died and now I have a Dell with Vista. I'm tired of trying to get it to work. I can't even check the printer levels. I keep putting in new cartridges but my colors are all messed up if it prints at all. Please help. * -- Delbert Martens |
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*I have no idea if I installed more drivers or whatever. I tried to load from a DVD for my HP 1500 but it didn't work. I don't know what I need to do. I am NOT a computer whiz. In fact I am computer ignorant. So please help me. Thanks * -- Delbert Martens |
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Hi Delbert, Sorry, no support from HP ( third one down on this page ) 'HP LaserJet and Color LaserJet Products - Product Support Matrix for Microsoft Windows Vista - c00808536 - HP Business Support Center' (http://h20000.www2.hp.com/bizsupport...D=c00808536#A2) HP probably want you to buy a new one SIW2 -- SIW2 |
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"Delbert Martens" wrote in message
... *I have no idea if I installed more drivers or whatever. I tried to load from a DVD for my HP 1500 but it didn't work. I don't know what I need to do. I am NOT a computer whiz. In fact I am computer ignorant. So please help me. Thanks * With any printer, you need to install the proper drivers for the operating system you are running. In many cases, if you have a printer a few years old, its manufacturer may not provide drivers for Vista, and the printer will not work under Vista. |
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Remove the drivers that are now installed. Download the proper drivers,
found here http://h10025.www1.hp.com/ewfrf/wc/s... 8800&lang=en and install them. If you need/want further instructions, pleas post back. -- Tom MSMVP 1998-2007 "Delbert Martens" wrote in message ... *Can somebody tell me why my printer does not print like it did when I had and HP. My HP died and now I have a Dell with Vista. I'm tired of trying to get it to work. I can't even check the printer levels. I keep putting in new cartridges but my colors are all messed up if it prints at all. Please help. * -- Delbert Martens |