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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

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Scanner install problems Brother MFC-210C



 
 
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  #1 (permalink)  
Old November 23rd 08, 04:39 AM posted to microsoft.public.windows.vista.print_fax_scan
truckergirl
external usenet poster
 
Posts: 1
Default Scanner install problems Brother MFC-210C


I tried to install two different printer/scanners - an HP F4140, and a
Brother MFC-210C, and have had the same issue with both of them. In both
cases, I downloaded the latest drivers from the HP and Brother websites,
followed the instructions for installation, and on both of them the
printer would work properly, but I would get an error message saying
that the driver couldn't communicate with the scanner.

They both work fine with my husband's Vista Home x32 desktop, and his
Windows XP laptop, but not with my Vista Ultimate x64 laptop.

Any suggestions?

(I'm more interested in getting the Brother scanner working, cause
that's the one I have on the road with me, and I need it for job related
stuff.)


--
truckergirl
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  #2 (permalink)  
Old November 26th 08, 05:55 AM posted to microsoft.public.windows.vista.print_fax_scan
Cari \(MS-MVP\)
external usenet poster
 
Posts: 1,322
Default Scanner install problems Brother MFC-210C

You need to get specific 64 bit drivers for both of these, and if they use
Twain, it's unlikely you'll get them to work with 64 bit. The Twain Group
(that developed the process years ago) does not plan any support for 64 bit
operating systems. Occasionally they will work, but only occasionally. If
you need a scanner that does work in 64 bit, try the Canon LiDE200. It
works very nicely on my Vista Ultimate 64 bit desktop, I had to replace a
very nice and still almost new Lide80 scanner, but thankfully I do have
other PCs running 32 bit Vista that can use it. Newer scanners use WIA and
that process is compatible with 64 bit operating systems.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"truckergirl" wrote in message
...

I tried to install two different printer/scanners - an HP F4140, and a
Brother MFC-210C, and have had the same issue with both of them. In both
cases, I downloaded the latest drivers from the HP and Brother websites,
followed the instructions for installation, and on both of them the
printer would work properly, but I would get an error message saying
that the driver couldn't communicate with the scanner.

They both work fine with my husband's Vista Home x32 desktop, and his
Windows XP laptop, but not with my Vista Ultimate x64 laptop.

Any suggestions?

(I'm more interested in getting the Brother scanner working, cause
that's the one I have on the road with me, and I need it for job related
stuff.)


--
truckergirl


 




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