Suddenly my Advent laptop running Vista won't recognise my Canon camera.
After successfully downloading photos to the hard drive for months, now,
when I connect the camera to a USB port, it makes a sound but there is
no window as there usually is to select the required action. Tried a
different USB cable, same result. Other external devices, like flash
disks, USB printers, work fine. Why should this be? The only thing I've
done recently is downloaded a driver for the built in webcam. Would this
cause the problem?


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Jeceris

Jeceris wrote:

The only thing I've done recently is downloaded a driver for the
built in webcam. Would this cause the problem?

Roll the webcam driver back to its previous version, restart and find
out.

Question: did anything other than the driver get installed at the same
time, like picture management software?

Richie Hardwick

OK, I've rolled back to before the webcam driver install and the system
now sees the digital camera and its contents, so thanks for the tip. But
does this mean I can't have both webcam and digicam operating?


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Jeceris

Jeceris wrote:


OK, I've rolled back to before the webcam driver install and the system
now sees the digital camera and its contents, so thanks for the tip. But
does this mean I can't have both webcam and digicam operating?

Dunno. Experiment with drivers, etc. Contact the digicam support.

At least you know what the problem was.

Richie Hardwick

"Jeceris" wrote in message
...

OK, I've rolled back to before the webcam driver install and the system
now sees the digital camera and its contents, so thanks for the tip. But
does this mean I can't have both webcam and digicam operating?

Consider using a card reader to get your photos from the camera to your
computer. You won't have to connect your camera again if you do it that
way.

Thanks for the tip Pete. I will try that.


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Jeceris