I was not able to find that directory. however, I did a search for all
tif files and nothing turned up. This is surprising as I have assumed
that all of my retained faxes (in the logs) are saved as tif files.


On Sat, 6 Dec 2008 14:42:28 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

Reboot your system and try again.
After you create a fax to send in WFS, see if you can find a corresponding
TIF file in %userprofile%\appdata\local\temp

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I have now been able to find the folder that you mentioned and I see
four tif files within it. These represent some, but not all, of the
FAXES within my Inbox. These all date from the end of last month.
Ihave a couple of FAXEs in my "Sent" log and they are not represented
within this folder. I have tried to forward one of the faxes where I
see its tif file reference in the temp folder. I still get the same
error message.


On Sat, 6 Dec 2008 14:42:28 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

Reboot your system and try again.
After you create a fax to send in WFS, see if you can find a corresponding
TIF file in %userprofile%\appdata\local\temp

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You've lost me. The folder I mentioned only holds fax documents that you
have created but not yet sent. It does not hold received faxes. I suspect
you are not looking where I told you to.
--
Russ Valentine
[MVP-Outlook]
"Mitch" wrote in message
...

I have now been able to find the folder that you mentioned and I see
four tif files within it. These represent some, but not all, of the
FAXES within my Inbox. These all date from the end of last month.
Ihave a couple of FAXEs in my "Sent" log and they are not represented
within this folder. I have tried to forward one of the faxes where I
see its tif file reference in the temp folder. I still get the same
error message.


On Sat, 6 Dec 2008 14:42:28 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

Reboot your system and try again.
After you create a fax to send in WFS, see if you can find a corresponding
TIF file in %userprofile%\appdata\local\temp

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I am looking at:

Users/Mitch/AppData/Local/Temp



On Sat, 6 Dec 2008 15:52:12 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

You've lost me. The folder I mentioned only holds fax documents that you
have created but not yet sent. It does not hold received faxes. I suspect
you are not looking where I told you to.

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And you are certain that you are seeing Received faxes there? So what do you
see when you look in your Inbox Folder?
--
Russ Valentine
[MVP-Outlook]
"Mitch" wrote in message
...
I am looking at:

Users/Mitch/AppData/Local/Temp



On Sat, 6 Dec 2008 15:52:12 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

You've lost me. The folder I mentioned only holds fax documents that you
have created but not yet sent. It does not hold received faxes. I suspect
you are not looking where I told you to.

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WOW!!

You won't believe this.

In originating a FAX from within VISTA F & S, as I previously said, I
need to add an attachment. I can't jsut write text in the large text
area beneath the subject field. This I mentioned previously. And I
cannot have anything in the text area beneath the subject field.

Now, I find that the same issue turns up in forwarding faxes. In the
text area beneath the subject field, the following appears by default:

"----- Original Message -----
Sent: December-06-08 5:45 PM"

If I remove this, the FAX I am trying to forward will send.

The utility doesn't seem to like to have text in what I think of as a
place to write text.



On Sat, 6 Dec 2008 17:41:50 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

And you are certain that you are seeing Received faxes there? So what do you
see when you look in your Inbox Folder?

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I'll let you just keep playing here. Please post clear steps to reproduce
the behavior you're seeing when you can.
--
Russ Valentine
[MVP-Outlook]
"Mitch" wrote in message
...
WOW!!

You won't believe this.

In originating a FAX from within VISTA F & S, as I previously said, I
need to add an attachment. I can't jsut write text in the large text
area beneath the subject field. This I mentioned previously. And I
cannot have anything in the text area beneath the subject field.

Now, I find that the same issue turns up in forwarding faxes. In the
text area beneath the subject field, the following appears by default:

"----- Original Message -----
Sent: December-06-08 5:45 PM"

If I remove this, the FAX I am trying to forward will send.

The utility doesn't seem to like to have text in what I think of as a
place to write text.



On Sat, 6 Dec 2008 17:41:50 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

And you are certain that you are seeing Received faxes there? So what do
you
see when you look in your Inbox Folder?

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I need to clarify a couple of points:

1) The text area at the bottom of the form (under "Subject") that
looks a bit like Word Pad - What's its purpose? My ability to either
originate a FAX from within F & Sor forward a FAX, seems to depend on
that area being clear.

2) Cover Pages: The drop down lists several but no cover documents
seem to be there. When I look at Documents/Fax - where cover pages
are supposed to be located, there are no documents there.

On Sat, 6 Dec 2008 18:07:49 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

I'll let you just keep playing here. Please post clear steps to reproduce
the behavior you're seeing when you can.

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Can't proceed until you answer the rest of my questions. You also need to
post your file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Mitch" wrote in message
...
I need to clarify a couple of points:

1) The text area at the bottom of the form (under "Subject") that
looks a bit like Word Pad - What's its purpose? My ability to either
originate a FAX from within F & Sor forward a FAX, seems to depend on
that area being clear.

2) Cover Pages: The drop down lists several but no cover documents
seem to be there. When I look at Documents/Fax - where cover pages
are supposed to be located, there are no documents there.

On Sat, 6 Dec 2008 18:07:49 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

I'll let you just keep playing here. Please post clear steps to reproduce
the behavior you're seeing when you can.

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I thought that I had answered all of the questions.

Nevertheless, I am now able to forward FAXes and send FAXes originated
within Visra F & Scan.

It s seems to me that in the past, my inability to do so relates to my
lack of understanding about two items:

1) the proper use of the "WordPad" like area beneath the subject field
(I can't send or forward faxes when there is anything within this area
and I would like to understand why this is so.)

2) The need to include at least an attachment or a cover sheet. I am
currently tring to figure out how to bring up what I believe to be the
stock cover sheets (generic, confident, fyi, and urgent). These names
appear in the drop down menu but selecting any of them does not result
in their appearance. They are supposed to be in the documents/fax
folder but they aren't there.


On Sun, 7 Dec 2008 18:11:24 -0500, "Russ Valentine [MVP-Outlook]"
wrote:

Can't proceed until you answer the rest of my questions. You also need to
post your file association for TIF files.

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