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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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AuthenTec Inc AES1610 update not working
I downloaded updates the other day and since then every time i log on i get a
window saying it needs to complete installation or something like that i have gone through every possible choice to say yes or no but it still always comes up. The finger scanner is playing up with it as well. I tried to do the rollback that i read somewhere should help but i am unable to choose the rollback button. The update appears under update history but not installed updates .... so i can't uninstall it. i have a Toshiba satellite running vista... please help me |
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AuthenTec Inc AES1610 update not working
"aussie_lonesQS89" wrote: I downloaded updates the other day and since then every time i log on i get a window saying it needs to complete installation or something like that i have gone through every possible choice to say yes or no but it still always comes up. The finger scanner is playing up with it as well. I tried to do the rollback that i read somewhere should help but i am unable to choose the rollback button. The update appears under update history but not installed updates .... so i can't uninstall it. i have a Toshiba satellite running vista... please help me The exact wording of the window that comes up is: Device Software Installation Windows will now finish installing software from the manufacturer of this device: AuthenTec Inc. AES1610 finish installing software (recommended) This additional software may be necessare for your device to function properly Ask me again later Windows will ask again the next time you plug in your device or log on. Cancel |
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AuthenTec Inc AES1610 update not working
I just had the same problem. After uninstalling, reinstalling, and all that still nothing. The last thing I did that worked was right click TrueSuite in the tray and exit the program and then restart. That solved the problem. -- Mikey5556 Posted via http://www.vistaheads.com |
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AuthenTec Inc AES1610 update not working
Thanks for trying Mikey..... but it didn't fix it... tried it several times
will keep trying different things "Mikey5556" wrote: I just had the same problem. After uninstalling, reinstalling, and all that still nothing. The last thing I did that worked was right click TrueSuite in the tray and exit the program and then restart. That solved the problem. -- Mikey5556 Posted via http://www.vistaheads.com |
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AuthenTec Inc AES1610 update not working
Hi I have the EXACT same problem!! I downloaded some updates and now every time I start up my computer that AuthenTec Inc AES1610 message comes up!! I have a Toshiba Satellite (P300) that is running Vista too. I've tried exiting the TrueSuite Access Manager and then restarting, but that didn't work. I found the driver details (Control Panel Hardware and Sound Device Manager Personal Identification Devices) but it doesn't give me the option to Roll Back the Driver. Any help anyone??? -- bhavneetk ------------------------------------------------------------------------ bhavneetk's Profile: http://forums.techarena.in/members/bhavneetk.htm View this thread: http://forums.techarena.in/vista-har...es/1087639.htm http://forums.techarena.in |
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AuthenTec Inc AES1610 update not working
I had exactly the same problem. The way I fixed it was installing it with the
Administrator account. Administrator account is disabled by default in Vista, so I went to Local Users and Group and enabled. Restarted my laptop and logged it with the Administrator account. Went thru the process of installing AES1610, asked for reboot Restarted again and logged in with the Administrator account, problem went away. Logged off Administrator and logged in with my regular account, problem didn't show up. Disabled again Administrator account and restarted my laptop. Logged in with my regular account, and now things are back to normal. I did this based on my Windows 2008 experience where when you install drivers is better doing it with the Administrator account, I am missing old Windows NT 4 days where security was not an issue ;-) |
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AuthenTec Inc AES1610 update not working
I have the same problem. I even unistalled the AuthenTec software and the
"Device Software Installation" window still pops up when I start my laptop. I'm on a Toshiba U405. My laptop has one username which is the Administrator, so it's not a rights issue. I think they're going to need to patch this because it's damn annoying. |
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AuthenTec Inc AES1610 update not working
Hi there, I've found a way to get rid of the problem too but I had to turn to quite drastic measures. I backed up all my docs and settings and restored my computer to factory settings. If you have a Toshiba, this is done by holding down the 0 key while turning your laptop on. It makes a horrible beeping noise but this is normal. Go through the reboot with all the pre-checked settings - this will take about an hour. But make sure all your docs are saved on a back up disk! When going through the set up process, make sure you DO NOT choose to let Windows do Automatic Updates - choose the setting that lets you choose your settings later. This is important because the problem is caused by an Automatic "Important" Windows Update that downloads and installs itself when your computer checks for updates the first time you go online. Anyway, so once you've rebooted, check for Windows Updates (you might need to install the Windows Updater first) and view them. You can check or un-check any update, I un-checked the update for AuthenTec Inc AES1610 and made sure the rest of the updates were checked. You can then download and install the updates. Once this is done, you can go back and check for Windows Updates again - only the AutenTec Inc AES1610 update should show (as it was the only one that was not downloaded) and then right click it and hide it. That solved the problem for me. I think the whole problem arose because of an Automatic Windows Update that canot be uninstalled after it has been downloaded and installed. The True Suite driver has nothing to do with it - I tried uninstalling it and downloading an earlier version - but the problem still remained. It is just that one buggered Windows Update that is causing it. But as I said, it is quite a drastic measure to have to set all your personalised settings again. Good luck! -- bhavneetk ------------------------------------------------------------------------ bhavneetk's Profile: http://forums.techarena.in/members/bhavneetk.htm View this thread: http://forums.techarena.in/vista-har...es/1087639.htm http://forums.techarena.in |
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AuthenTec Inc AES1610 update not working
Yea... I'm not ready to do a factory restore just yet... I'll wait and see
if anything comes from this via an update from Microsoft. If I have time this weekend, I might contact them directly via email and see what they can do. |
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AuthenTec Inc AES1610 update not working
Grrrrr wrote:
Yea... I'm not ready to do a factory restore just yet... I'll wait and see if anything comes from this via an update from Microsoft. If I have time this weekend, I might contact them directly via email and see what they can do. Don't hold yer breath. How many millions of email messages do you suppose are sent on a daily basis to MS? Want support from MS? Get out yer credit card. |
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