I have a problem with my wife's laptop entering sleep mode when I don't want
it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem to matter
what, anything 3D intensive is enough. After a few minutes of gaming, the
laptop will simply put itself to sleep. I don't think heat is an issue, the
laptop does not feel hot to the touch at all. I am 100% positive that
everything related to putting the PC to sleep is disabled, the power profile
she is using is high performance. I enabled the Kernel-Power diagnostic
log, and when the laptop puts itself to sleep, this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden user
power management settings with a code of 2147483649.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is a
hardware issue or not, but knowing the meaning of that error code would be a
great start.

Thanks a lot!

error code 2147483649 in decimal equates to 0x80000001 in hex, or -1 in
signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used during
gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I don't
want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem to
matter what, anything 3D intensive is enough. After a few minutes of
gaming, the laptop will simply put itself to sleep. I don't think heat is
an issue, the laptop does not feel hot to the touch at all. I am 100%
positive that everything related to putting the PC to sleep is disabled,
the power profile she is using is high performance. I enabled the
Kernel-Power diagnostic log, and when the laptop puts itself to sleep,
this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden user
power management settings with a code of 2147483649.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is a
hardware issue or not, but knowing the meaning of that error code would be
a great start.

Thanks a lot!

I wish it was a keyboard shortcut, but I'm almost positive it's not

I never thought about converting that number to hex... you're right,
probably doesn't mean too much in this case . Another thing that is
logged, this one from the ACPI Diagnostic log, is this:

Unexpected GPE event was fired on GPE bits that should be disabled.

- Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
- System
Provider Name="Microsoft-Windows-Kernel-Acpi"
Guid="{c514638f-7723-485b-bcfc-96565d735d4a}" /
EventID2/EventID
Version0/Version
Level4/Level
Task101/Task
Opcode0/Opcode
Keywords0x8000000000000001/Keywords
TimeCreated SystemTime="2008-12-17T02:18:46.348Z" /
EventRecordID67/EventRecordID
Correlation /
Execution ProcessID="0" ThreadID="0" ProcessorID="0" KernelTime="4607894"
UserTime="0" /
ChannelMicrosoft-Windows-Kernel-Acpi/Diagnostic/Channel
ComputerJaime/Computer
Security /
/System
- EventData
Data Name="GpeRegister"3/Data
Data Name="UnexpectedEventMap"25/Data
/EventData
/Event

I have no clue what that one means , but I'm wanting to go out on a limb
and say it could be a BIOS bug?

"Michael Walraven" wrote in message
...
error code 2147483649 in decimal equates to 0x80000001 in hex, or -1 in
signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used
during gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I don't
want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem to
matter what, anything 3D intensive is enough. After a few minutes of
gaming, the laptop will simply put itself to sleep. I don't think heat
is an issue, the laptop does not feel hot to the touch at all. I am 100%
positive that everything related to putting the PC to sleep is disabled,
the power profile she is using is high performance. I enabled the
Kernel-Power diagnostic log, and when the laptop puts itself to sleep,
this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden user
power management settings with a code of 2147483649.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is a
hardware issue or not, but knowing the meaning of that error code would
be a great start.

Thanks a lot!

A simple check I would do is to check the Device Manager list for anything
with a flag on it (and view hidden devices as well). Probably won't show
anything but is easy.

As problems seems to touch on ACPI, and on 3D video I would do two things.
First check if there is an update for the BIOS on your machine. Second check
for latest video drivers from the Toshiba site (not from the video card
maker site).

Also some times there is a problem with Vista not seeing the proper hardware
when it is started up. A recheck of the hardware can be forced by restarting
with the HAL checking enabled.

in
msconfig
boot tab
advanced options button
check the 'detect HAL' option
(HAL Hardware abstraction layer, sits between the hardware and the operating
system)

for instance if the BIOS is changed, sometimes Vista has to be forced to see
the change.
(It is not done every startup as it would slow down the startup and normally
the hardware does not change).

Also there may be updates for your machine available from Toshiba, check
their site, especially for ones having to do with chipsets or ACPI.

standard warning, free advice is worth every penny, be sure to do a system
checkpoint before following anyone's advice.

Michael



"Adam Trotter" wrote in message
...
I wish it was a keyboard shortcut, but I'm almost positive it's not

I never thought about converting that number to hex... you're right,
probably doesn't mean too much in this case . Another thing that is
logged, this one from the ACPI Diagnostic log, is this:

Unexpected GPE event was fired on GPE bits that should be disabled.

- Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
- System
Provider Name="Microsoft-Windows-Kernel-Acpi"
Guid="{c514638f-7723-485b-bcfc-96565d735d4a}" /
EventID2/EventID
Version0/Version
Level4/Level
Task101/Task
Opcode0/Opcode
Keywords0x8000000000000001/Keywords
TimeCreated SystemTime="2008-12-17T02:18:46.348Z" /
EventRecordID67/EventRecordID
Correlation /
Execution ProcessID="0" ThreadID="0" ProcessorID="0"
KernelTime="4607894" UserTime="0" /
ChannelMicrosoft-Windows-Kernel-Acpi/Diagnostic/Channel
ComputerJaime/Computer
Security /
/System
- EventData
Data Name="GpeRegister"3/Data
Data Name="UnexpectedEventMap"25/Data
/EventData
/Event

I have no clue what that one means , but I'm wanting to go out on a limb
and say it could be a BIOS bug?

"Michael Walraven" wrote in message
...
error code 2147483649 in decimal equates to 0x80000001 in hex, or -1 in
signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used
during gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I don't
want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem to
matter what, anything 3D intensive is enough. After a few minutes of
gaming, the laptop will simply put itself to sleep. I don't think heat
is an issue, the laptop does not feel hot to the touch at all. I am
100% positive that everything related to putting the PC to sleep is
disabled, the power profile she is using is high performance. I enabled
the Kernel-Power diagnostic log, and when the laptop puts itself to
sleep, this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden user
power management settings with a code of 2147483649.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is a
hardware issue or not, but knowing the meaning of that error code would
be a great start.

Thanks a lot!

I have that Vista SP2 Beta has improved the handling of sleep mode on my
wireless laptop.
"Michael Walraven" wrote in message
...
A simple check I would do is to check the Device Manager list for anything
with a flag on it (and view hidden devices as well). Probably won't show
anything but is easy.

As problems seems to touch on ACPI, and on 3D video I would do two things.
First check if there is an update for the BIOS on your machine. Second
check for latest video drivers from the Toshiba site (not from the video
card maker site).

Also some times there is a problem with Vista not seeing the proper
hardware when it is started up. A recheck of the hardware can be forced by
restarting with the HAL checking enabled.

in
msconfig
boot tab
advanced options button
check the 'detect HAL' option
(HAL Hardware abstraction layer, sits between the hardware and the
operating system)

for instance if the BIOS is changed, sometimes Vista has to be forced to
see the change.
(It is not done every startup as it would slow down the startup and
normally the hardware does not change).

Also there may be updates for your machine available from Toshiba, check
their site, especially for ones having to do with chipsets or ACPI.

standard warning, free advice is worth every penny, be sure to do a system
checkpoint before following anyone's advice.

Michael



"Adam Trotter" wrote in message
...
I wish it was a keyboard shortcut, but I'm almost positive it's not

I never thought about converting that number to hex... you're right,
probably doesn't mean too much in this case . Another thing that is
logged, this one from the ACPI Diagnostic log, is this:

Unexpected GPE event was fired on GPE bits that should be disabled.

- Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
- System
Provider Name="Microsoft-Windows-Kernel-Acpi"
Guid="{c514638f-7723-485b-bcfc-96565d735d4a}" /
EventID2/EventID
Version0/Version
Level4/Level
Task101/Task
Opcode0/Opcode
Keywords0x8000000000000001/Keywords
TimeCreated SystemTime="2008-12-17T02:18:46.348Z" /
EventRecordID67/EventRecordID
Correlation /
Execution ProcessID="0" ThreadID="0" ProcessorID="0"
KernelTime="4607894" UserTime="0" /
ChannelMicrosoft-Windows-Kernel-Acpi/Diagnostic/Channel
ComputerJaime/Computer
Security /
/System
- EventData
Data Name="GpeRegister"3/Data
Data Name="UnexpectedEventMap"25/Data
/EventData
/Event

I have no clue what that one means , but I'm wanting to go out on a
limb and say it could be a BIOS bug?

"Michael Walraven" wrote in message
...
error code 2147483649 in decimal equates to 0x80000001 in hex, or -1 in
signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used
during gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I don't
want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem to
matter what, anything 3D intensive is enough. After a few minutes of
gaming, the laptop will simply put itself to sleep. I don't think heat
is an issue, the laptop does not feel hot to the touch at all. I am
100% positive that everything related to putting the PC to sleep is
disabled, the power profile she is using is high performance. I
enabled the Kernel-Power diagnostic log, and when the laptop puts
itself to sleep, this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden
user power management settings with a code of 2147483649.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is a
hardware issue or not, but knowing the meaning of that error code would
be a great start.

Thanks a lot!

I have tried the HAL check, it didn't help.

The laptop is running the latest BIOS already. I have also already tried
drivers, both the ones on the Toshiba website and the latest ones from
Intel. The problem exists with either set of drivers.

I will probably give the beta of SP2 a try and see if it helps.

I am very curious as to what the GPE event message means.

"Curious" wrote in message
...
I have that Vista SP2 Beta has improved the handling of sleep mode on my
wireless laptop.
"Michael Walraven" wrote in message
...
A simple check I would do is to check the Device Manager list for anything
with a flag on it (and view hidden devices as well). Probably won't show
anything but is easy.

As problems seems to touch on ACPI, and on 3D video I would do two
things.
First check if there is an update for the BIOS on your machine. Second
check for latest video drivers from the Toshiba site (not from the video
card maker site).

Also some times there is a problem with Vista not seeing the proper
hardware when it is started up. A recheck of the hardware can be forced
by restarting with the HAL checking enabled.

in
msconfig
boot tab
advanced options button
check the 'detect HAL' option
(HAL Hardware abstraction layer, sits between the hardware and the
operating system)

for instance if the BIOS is changed, sometimes Vista has to be forced to
see the change.
(It is not done every startup as it would slow down the startup and
normally the hardware does not change).

Also there may be updates for your machine available from Toshiba, check
their site, especially for ones having to do with chipsets or ACPI.

standard warning, free advice is worth every penny, be sure to do a
system checkpoint before following anyone's advice.

Michael



"Adam Trotter" wrote in message
...
I wish it was a keyboard shortcut, but I'm almost positive it's not

I never thought about converting that number to hex... you're right,
probably doesn't mean too much in this case . Another thing that is
logged, this one from the ACPI Diagnostic log, is this:

Unexpected GPE event was fired on GPE bits that should be disabled.

- Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
- System
Provider Name="Microsoft-Windows-Kernel-Acpi"
Guid="{c514638f-7723-485b-bcfc-96565d735d4a}" /
EventID2/EventID
Version0/Version
Level4/Level
Task101/Task
Opcode0/Opcode
Keywords0x8000000000000001/Keywords
TimeCreated SystemTime="2008-12-17T02:18:46.348Z" /
EventRecordID67/EventRecordID
Correlation /
Execution ProcessID="0" ThreadID="0" ProcessorID="0"
KernelTime="4607894" UserTime="0" /
ChannelMicrosoft-Windows-Kernel-Acpi/Diagnostic/Channel
ComputerJaime/Computer
Security /
/System
- EventData
Data Name="GpeRegister"3/Data
Data Name="UnexpectedEventMap"25/Data
/EventData
/Event

I have no clue what that one means , but I'm wanting to go out on a
limb and say it could be a BIOS bug?

"Michael Walraven" wrote in message
...
error code 2147483649 in decimal equates to 0x80000001 in hex, or -1 in
signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used
during gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I
don't want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem to
matter what, anything 3D intensive is enough. After a few minutes of
gaming, the laptop will simply put itself to sleep. I don't think
heat is an issue, the laptop does not feel hot to the touch at all. I
am 100% positive that everything related to putting the PC to sleep is
disabled, the power profile she is using is high performance. I
enabled the Kernel-Power diagnostic log, and when the laptop puts
itself to sleep, this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden
user power management settings with a code of 2147483649.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is a
hardware issue or not, but knowing the meaning of that error code
would be a great start.

Thanks a lot!

Sorry I wasn't able to help. Hope you find the problem.

Michael


"Adam Trotter" wrote in message
...
I have tried the HAL check, it didn't help.

The laptop is running the latest BIOS already. I have also already tried
drivers, both the ones on the Toshiba website and the latest ones from
Intel. The problem exists with either set of drivers.

I will probably give the beta of SP2 a try and see if it helps.

I am very curious as to what the GPE event message means.

"Curious" wrote in message
...
I have that Vista SP2 Beta has improved the handling of sleep mode on my
wireless laptop.
"Michael Walraven" wrote in message
...
A simple check I would do is to check the Device Manager list for
anything with a flag on it (and view hidden devices as well). Probably
won't show anything but is easy.

As problems seems to touch on ACPI, and on 3D video I would do two
things.
First check if there is an update for the BIOS on your machine. Second
check for latest video drivers from the Toshiba site (not from the video
card maker site).

Also some times there is a problem with Vista not seeing the proper
hardware when it is started up. A recheck of the hardware can be forced
by restarting with the HAL checking enabled.

in
msconfig
boot tab
advanced options button
check the 'detect HAL' option
(HAL Hardware abstraction layer, sits between the hardware and the
operating system)

for instance if the BIOS is changed, sometimes Vista has to be forced to
see the change.
(It is not done every startup as it would slow down the startup and
normally the hardware does not change).

Also there may be updates for your machine available from Toshiba, check
their site, especially for ones having to do with chipsets or ACPI.

standard warning, free advice is worth every penny, be sure to do a
system checkpoint before following anyone's advice.

Michael



"Adam Trotter" wrote in message
...
I wish it was a keyboard shortcut, but I'm almost positive it's not

I never thought about converting that number to hex... you're right,
probably doesn't mean too much in this case . Another thing that is
logged, this one from the ACPI Diagnostic log, is this:

Unexpected GPE event was fired on GPE bits that should be disabled.

- Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
- System
Provider Name="Microsoft-Windows-Kernel-Acpi"
Guid="{c514638f-7723-485b-bcfc-96565d735d4a}" /
EventID2/EventID
Version0/Version
Level4/Level
Task101/Task
Opcode0/Opcode
Keywords0x8000000000000001/Keywords
TimeCreated SystemTime="2008-12-17T02:18:46.348Z" /
EventRecordID67/EventRecordID
Correlation /
Execution ProcessID="0" ThreadID="0" ProcessorID="0"
KernelTime="4607894" UserTime="0" /
ChannelMicrosoft-Windows-Kernel-Acpi/Diagnostic/Channel
ComputerJaime/Computer
Security /
/System
- EventData
Data Name="GpeRegister"3/Data
Data Name="UnexpectedEventMap"25/Data
/EventData
/Event

I have no clue what that one means , but I'm wanting to go out on a
limb and say it could be a BIOS bug?

"Michael Walraven" wrote in message
...
error code 2147483649 in decimal equates to 0x80000001 in hex, or -1
in signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used
during gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I
don't want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem to
matter what, anything 3D intensive is enough. After a few minutes of
gaming, the laptop will simply put itself to sleep. I don't think
heat is an issue, the laptop does not feel hot to the touch at all.
I am 100% positive that everything related to putting the PC to sleep
is disabled, the power profile she is using is high performance. I
enabled the Kernel-Power diagnostic log, and when the laptop puts
itself to sleep, this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden
user power management settings with a code of 2147483649.
Event Xml:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is
a hardware issue or not, but knowing the meaning of that error code
would be a great start.

Thanks a lot!

No problem, I appreciate the attempt.

I'm installing the SP2 beta now... will post back when it's done as to
rather or not it helped.

"Michael Walraven" wrote in message
...
Sorry I wasn't able to help. Hope you find the problem.

Michael


"Adam Trotter" wrote in message
...
I have tried the HAL check, it didn't help.

The laptop is running the latest BIOS already. I have also already tried
drivers, both the ones on the Toshiba website and the latest ones from
Intel. The problem exists with either set of drivers.

I will probably give the beta of SP2 a try and see if it helps.

I am very curious as to what the GPE event message means.

"Curious" wrote in message
...
I have that Vista SP2 Beta has improved the handling of sleep mode on my
wireless laptop.
"Michael Walraven" wrote in message
...
A simple check I would do is to check the Device Manager list for
anything with a flag on it (and view hidden devices as well). Probably
won't show anything but is easy.

As problems seems to touch on ACPI, and on 3D video I would do two
things.
First check if there is an update for the BIOS on your machine. Second
check for latest video drivers from the Toshiba site (not from the
video card maker site).

Also some times there is a problem with Vista not seeing the proper
hardware when it is started up. A recheck of the hardware can be forced
by restarting with the HAL checking enabled.

in
msconfig
boot tab
advanced options button
check the 'detect HAL' option
(HAL Hardware abstraction layer, sits between the hardware and the
operating system)

for instance if the BIOS is changed, sometimes Vista has to be forced
to see the change.
(It is not done every startup as it would slow down the startup and
normally the hardware does not change).

Also there may be updates for your machine available from Toshiba,
check their site, especially for ones having to do with chipsets or
ACPI.

standard warning, free advice is worth every penny, be sure to do a
system checkpoint before following anyone's advice.

Michael



"Adam Trotter" wrote in message
...
I wish it was a keyboard shortcut, but I'm almost positive it's not

I never thought about converting that number to hex... you're right,
probably doesn't mean too much in this case . Another thing that is
logged, this one from the ACPI Diagnostic log, is this:

Unexpected GPE event was fired on GPE bits that should be disabled.

- Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
- System
Provider Name="Microsoft-Windows-Kernel-Acpi"
Guid="{c514638f-7723-485b-bcfc-96565d735d4a}" /
EventID2/EventID
Version0/Version
Level4/Level
Task101/Task
Opcode0/Opcode
Keywords0x8000000000000001/Keywords
TimeCreated SystemTime="2008-12-17T02:18:46.348Z" /
EventRecordID67/EventRecordID
Correlation /
Execution ProcessID="0" ThreadID="0" ProcessorID="0"
KernelTime="4607894" UserTime="0" /
ChannelMicrosoft-Windows-Kernel-Acpi/Diagnostic/Channel
ComputerJaime/Computer
Security /
/System
- EventData
Data Name="GpeRegister"3/Data
Data Name="UnexpectedEventMap"25/Data
/EventData
/Event

I have no clue what that one means , but I'm wanting to go out on a
limb and say it could be a BIOS bug?

"Michael Walraven" wrote in message
...
error code 2147483649 in decimal equates to 0x80000001 in hex, or -1
in signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used
during gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I
don't want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem
to matter what, anything 3D intensive is enough. After a few
minutes of gaming, the laptop will simply put itself to sleep. I
don't think heat is an issue, the laptop does not feel hot to the
touch at all. I am 100% positive that everything related to putting
the PC to sleep is disabled, the power profile she is using is high
performance. I enabled the Kernel-Power diagnostic log, and when
the laptop puts itself to sleep, this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden
user power management settings with a code of 2147483649.
Event Xml:
Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it is
a hardware issue or not, but knowing the meaning of that error code
would be a great start.

Thanks a lot!

SP2 did not help at all.

Does anyone here from MSFT know what the ACPI log error means?

"Adam Trotter" wrote in message
...
No problem, I appreciate the attempt.

I'm installing the SP2 beta now... will post back when it's done as to
rather or not it helped.

"Michael Walraven" wrote in message
...
Sorry I wasn't able to help. Hope you find the problem.

Michael


"Adam Trotter" wrote in message
...
I have tried the HAL check, it didn't help.

The laptop is running the latest BIOS already. I have also already
tried drivers, both the ones on the Toshiba website and the latest ones
from Intel. The problem exists with either set of drivers.

I will probably give the beta of SP2 a try and see if it helps.

I am very curious as to what the GPE event message means.

"Curious" wrote in message
...
I have that Vista SP2 Beta has improved the handling of sleep mode on
my wireless laptop.
"Michael Walraven" wrote in message
...
A simple check I would do is to check the Device Manager list for
anything with a flag on it (and view hidden devices as well). Probably
won't show anything but is easy.

As problems seems to touch on ACPI, and on 3D video I would do two
things.
First check if there is an update for the BIOS on your machine. Second
check for latest video drivers from the Toshiba site (not from the
video card maker site).

Also some times there is a problem with Vista not seeing the proper
hardware when it is started up. A recheck of the hardware can be
forced by restarting with the HAL checking enabled.

in
msconfig
boot tab
advanced options button
check the 'detect HAL' option
(HAL Hardware abstraction layer, sits between the hardware and the
operating system)

for instance if the BIOS is changed, sometimes Vista has to be forced
to see the change.
(It is not done every startup as it would slow down the startup and
normally the hardware does not change).

Also there may be updates for your machine available from Toshiba,
check their site, especially for ones having to do with chipsets or
ACPI.

standard warning, free advice is worth every penny, be sure to do a
system checkpoint before following anyone's advice.

Michael



"Adam Trotter" wrote in message
...
I wish it was a keyboard shortcut, but I'm almost positive it's not


I never thought about converting that number to hex... you're right,
probably doesn't mean too much in this case . Another thing that
is logged, this one from the ACPI Diagnostic log, is this:

Unexpected GPE event was fired on GPE bits that should be disabled.

- Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
- System
Provider Name="Microsoft-Windows-Kernel-Acpi"
Guid="{c514638f-7723-485b-bcfc-96565d735d4a}" /
EventID2/EventID
Version0/Version
Level4/Level
Task101/Task
Opcode0/Opcode
Keywords0x8000000000000001/Keywords
TimeCreated SystemTime="2008-12-17T02:18:46.348Z" /
EventRecordID67/EventRecordID
Correlation /
Execution ProcessID="0" ThreadID="0" ProcessorID="0"
KernelTime="4607894" UserTime="0" /
ChannelMicrosoft-Windows-Kernel-Acpi/Diagnostic/Channel
ComputerJaime/Computer
Security /
/System
- EventData
Data Name="GpeRegister"3/Data
Data Name="UnexpectedEventMap"25/Data
/EventData
/Event

I have no clue what that one means , but I'm wanting to go out on a
limb and say it could be a BIOS bug?

"Michael Walraven" wrote in message
...
error code 2147483649 in decimal equates to 0x80000001 in hex, or -1
in signed magnitude and as such may not have much significance.

really long long shot, could there be some keyboard combination used
during gaming that is triggering a sleep command ?

Michael


"Adam Trotter" wrote in message
...
I have a problem with my wife's laptop entering sleep mode when I
don't want it to. The laptop is a Toshiba Qosmio F45-AV411.

The laptop works great... until she plays a game. It doesn't seem
to matter what, anything 3D intensive is enough. After a few
minutes of gaming, the laptop will simply put itself to sleep. I
don't think heat is an issue, the laptop does not feel hot to the
touch at all. I am 100% positive that everything related to putting
the PC to sleep is disabled, the power profile she is using is high
performance. I enabled the Kernel-Power diagnostic log, and when
the laptop puts itself to sleep, this is logged:

Log Name: Microsoft-Windows-Kernel-Power/Diagnostic
Source: Microsoft-Windows-Kernel-Power
Date: 12/15/2008 10:14:13 PM
Event ID: 62
Task Category: None
Level: Information
Keywords: (4)
User: LOCAL SERVICE
Computer: Jaime
Description:
The application or service
\Device\HarddiskVolume3\Windows\System32\svchost.e xe has overridden
user power management settings with a code of 2147483649.
Event Xml:
Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
System
Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /
EventID62/EventID
Version0/Version
Level4/Level
Task0/Task
Opcode0/Opcode
Keywords0x4000000000000004/Keywords
TimeCreated SystemTime="2008-12-16T04:14:13.453Z" /
EventRecordID49/EventRecordID
Correlation /
Execution ProcessID="1480" ThreadID="2648" ProcessorID="0"
KernelTime="138" UserTime="3" /
ChannelMicrosoft-Windows-Kernel-Power/Diagnostic/Channel
ComputerJaime/Computer
Security UserID="S-1-5-19" /
/System
EventData
Data Name="ExecutionState"2147483649/Data
Data Name="AppNameLength"52/Data
Data
Name="AppName"\Device\HarddiskVolume3\Windows\Sys tem32\svchost.exe/Data
Data Name="Pid"1480/Data
Data Name="Tid"2648/Data
/EventData
/Event

Does anyone have a clue what that code means? I can't find any
documentation about this event online at all. I don't know if it
is a hardware issue or not, but knowing the meaning of that error
code would be a great start.

Thanks a lot!