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I have Vista 64 Ultimate running and was doing great for about three months now it is really slow. I open windows mail now and it takes a good while even when I hit create mail it is slow. I did check out the event viewer and do see on error and one critical message. How do I fix/ resolve these messages to see if this fixes my issue of a slow pc? Thanks |
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On Mon, 22 Dec 2008 10:38:03 -0800, Tim_Ver
wrote: I have Vista 64 Ultimate running and was doing great for about three months now it is really slow. I open windows mail now and it takes a good while even when I hit create mail it is slow. I did check out the event viewer and do see on error and one critical message. How do I fix/ resolve these messages to see if this fixes my issue of a slow pc? It's extremely difficult to answer your question, since you told us nothing about the error messages. Please quote them verbatim. Also note that the most common reason for a computer slowing down these days is infection by one or more malware programs. What anti-virus and anti-spyware programs do you run, and are they kept up to date? -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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Sorry about the information was unsure what was needed. What information do
you need from the errors, general tab info or details tab? Let me know if there are any other questions. The anti Virus program is Norton 360 - it is up to date, spyware is spybot S&D and it is up to date also. Thanks "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 10:38:03 -0800, Tim_Ver wrote: I have Vista 64 Ultimate running and was doing great for about three months now it is really slow. I open windows mail now and it takes a good while even when I hit create mail it is slow. I did check out the event viewer and do see on error and one critical message. How do I fix/ resolve these messages to see if this fixes my issue of a slow pc? It's extremely difficult to answer your question, since you told us nothing about the error messages. Please quote them verbatim. Also note that the most common reason for a computer slowing down these days is infection by one or more malware programs. What anti-virus and anti-spyware programs do you run, and are they kept up to date? -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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On Mon, 22 Dec 2008 13:08:05 -0800, Tim_Ver
wrote: Sorry about the information was unsure what was needed. What information do you need from the errors, general tab info or details tab? Let me know if there are any other questions. The details of all the messages you refer to ("do see on error and one critical message"). Please quote them verbatim. The anti Virus program is Norton 360 - it is up to date, Unfortunately, Norton is the *worst* available anti-virus. The best is NOD32 (which isn't free), and slightly behind it is the free Avast. spyware is spybot S&D and it is up to date also. Spybot S&D isn't terrible, but it's not the best, either. However none of these programs is perfect, and running any single one isn't good enough. I recommend running at least two or three. Try running the free MalwareBytes, and see if that finds any problems. "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 10:38:03 -0800, Tim_Ver wrote: I have Vista 64 Ultimate running and was doing great for about three months now it is really slow. I open windows mail now and it takes a good while even when I hit create mail it is slow. I did check out the event viewer and do see on error and one critical message. How do I fix/ resolve these messages to see if this fixes my issue of a slow pc? It's extremely difficult to answer your question, since you told us nothing about the error messages. Please quote them verbatim. Also note that the most common reason for a computer slowing down these days is infection by one or more malware programs. What anti-virus and anti-spyware programs do you run, and are they kept up to date? -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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Ok, I just downloaded the Malwarebytesanti-malware program and updated it and
then did a scan. It found only two items. fake.Beep.sys - File - c:\windows\system32\drivers\beep.sys it is blank under other - no action taken Hijack.Display.Properties - Registry Data - HKey_Local..... other says Bad:1 Good:0 - No action taken What should I do with these two? Remove both? I do not want to screw up anything so I am asking. Thanks "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 13:08:05 -0800, Tim_Ver wrote: Sorry about the information was unsure what was needed. What information do you need from the errors, general tab info or details tab? Let me know if there are any other questions. The details of all the messages you refer to ("do see on error and one critical message"). Please quote them verbatim. The anti Virus program is Norton 360 - it is up to date, Unfortunately, Norton is the *worst* available anti-virus. The best is NOD32 (which isn't free), and slightly behind it is the free Avast. spyware is spybot S&D and it is up to date also. Spybot S&D isn't terrible, but it's not the best, either. However none of these programs is perfect, and running any single one isn't good enough. I recommend running at least two or three. Try running the free MalwareBytes, and see if that finds any problems. "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 10:38:03 -0800, Tim_Ver wrote: I have Vista 64 Ultimate running and was doing great for about three months now it is really slow. I open windows mail now and it takes a good while even when I hit create mail it is slow. I did check out the event viewer and do see on error and one critical message. How do I fix/ resolve these messages to see if this fixes my issue of a slow pc? It's extremely difficult to answer your question, since you told us nothing about the error messages. Please quote them verbatim. Also note that the most common reason for a computer slowing down these days is infection by one or more malware programs. What anti-virus and anti-spyware programs do you run, and are they kept up to date? -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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Ok here are the errors below. 1 critical and two warnings. I look forward to
your reply. #1 Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 12/23/2008 8:55:41 AM Event ID: 100 Task Category: Boot Performance Monitoring Level: Critical Keywords: Event Log User: LOCAL SERVICE Computer: TYP-PC Description: Windows has started up: Boot Duration : 123429ms IsDegradation : false Incident Time (UTC) : 12/23/2008 1:53:22 PM Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" / EventID100/EventID Version1/Version Level1/Level Task4002/Task Opcode34/Opcode Keywords0x8000000000010000/Keywords TimeCreated SystemTime="2008-12-23T13:55:41.512Z" / EventRecordID661/EventRecordID Correlation ActivityID="{00000001-0000-0003-F034-E3D10565C901}" / Execution ProcessID="1760" ThreadID="2796" / ChannelMicrosoft-Windows-Diagnostics-Performance/Operational/Channel ComputerBLK-PC/Computer Security UserID="S-1-5-19" / /System EventData Data Name="BootTsVersion"2/Data Data Name="BootStartTime"2008-12-23T13:53:22.734Z/Data Data Name="BootEndTime"2008-12-23T13:55:36.754Z/Data Data Name="SystemBootInstance"178/Data Data Name="UserBootInstance"174/Data Data Name="BootTime"123429/Data Data Name="MainPathBootTime"35048/Data Data Name="BootKernelInitTime"18/Data Data Name="BootDriverInitTime"2528/Data Data Name="BootDevicesInitTime"9542/Data Data Name="BootPrefetchInitTime"51917/Data Data Name="BootPrefetchBytes"627814400/Data Data Name="BootAutoChkTime"0/Data Data Name="BootSmssInitTime"5974/Data Data Name="BootCriticalServicesInitTime"980/Data Data Name="BootUserProfileProcessingTime"335/Data Data Name="BootMachineProfileProcessingTime"18/Data Data Name="BootExplorerInitTime"10296/Data Data Name="BootNumStartupApps"9/Data Data Name="BootPostBootTime"88381/Data Data Name="BootIsRebootAfterInstall"false/Data Data Name="BootRootCauseStepImprovementBits"0/Data Data Name="BootRootCauseGradualImprovementBits"0/Data Data Name="BootRootCauseStepDegradationBits"0/Data Data Name="BootRootCauseGradualDegradationBits"0/Data Data Name="BootIsDegradation"false/Data Data Name="BootIsStepDegradation"false/Data Data Name="BootIsGradualDegradation"false/Data Data Name="BootImprovementDelta"0/Data Data Name="BootDegradationDelta"0/Data Data Name="BootIsRootCauseIdentified"false/Data /EventData /Event #2 Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 12/23/2008 8:55:39 AM Event ID: 203 Task Category: Shutdown Performance Monitoring Level: Warning Keywords: Event Log User: LOCAL SERVICE Computer: TYP-PC Description: This service caused a delay in the system shutdown process: File Name : SysMain Friendly Name : Superfetch Service Host Version : 6.0.6000.16386 (vista_rtm.061101-2205) Total Time : 2160ms Degradation Time : 926ms Incident Time (UTC) : 12/23/2008 8:28:13 AM Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" / EventID203/EventID Version1/Version Level3/Level Task4007/Task Opcode41/Opcode Keywords0x8000000000010000/Keywords TimeCreated SystemTime="2008-12-23T13:55:39.562Z" / EventRecordID660/EventRecordID Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" / Execution ProcessID="1760" ThreadID="2800" / ChannelMicrosoft-Windows-Diagnostics-Performance/Operational/Channel ComputerBLK-PC/Computer Security UserID="S-1-5-19" / /System EventData Data Name="StartTime"2008-12-23T08:28:13.985Z/Data Data Name="NameLength"8/Data Data Name="Name"SysMain/Data Data Name="FriendlyNameLength"24/Data Data Name="FriendlyName"Superfetch Service Host/Data Data Name="VersionLength"39/Data Data Name="Version"6.0.6000.16386 (vista_rtm.061101-2205)/Data Data Name="TotalTime"2160/Data Data Name="DegradationTime"926/Data Data Name="PathLength"32/Data Data Name="Path"C:\Windows\system32\sysmain.dll/Data Data Name="ProductNameLength"37/Data Data Name="ProductName"Microsoft® Windows® Operating System/Data Data Name="CompanyNameLength"22/Data Data Name="CompanyName"Microsoft Corporation/Data /EventData /Event #3 Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 12/23/2008 8:55:39 AM Event ID: 200 Task Category: Shutdown Performance Monitoring Level: Warning Keywords: Event Log User: LOCAL SERVICE Computer: TYP-PC Description: Windows has shutdown: Shutdown Duration : 13472ms IsDegradation : false Incident Time (UTC) : 12/23/2008 8:28:13 AM Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" / EventID200/EventID Version1/Version Level3/Level Task4007/Task Opcode40/Opcode Keywords0x8000000000010000/Keywords TimeCreated SystemTime="2008-12-23T13:55:39.562Z" / EventRecordID659/EventRecordID Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" / Execution ProcessID="1760" ThreadID="2800" / ChannelMicrosoft-Windows-Diagnostics-Performance/Operational/Channel ComputerBLK-PC/Computer Security UserID="S-1-5-19" / /System EventData Data Name="ShutdownTsVersion"1/Data Data Name="ShutdownStartTime"2008-12-23T08:28:13.985Z/Data Data Name="ShutdownEndTime"2008-12-23T08:28:27.457Z/Data Data Name="ShutdownTime"13472/Data Data Name="ShutdownUserSessionTime"5910/Data Data Name="ShutdownUserPolicyTime"0/Data Data Name="ShutdownUserProfilesTime"5/Data Data Name="ShutdownSystemSessionsTime"4055/Data Data Name="ShutdownPreShutdownNotificationsTime"1241/Data Data Name="ShutdownServicesTime"2648/Data Data Name="ShutdownKernelTime"3506/Data Data Name="ShutdownRootCauseStepImprovementBits"0/Data Data Name="ShutdownRootCauseGradualImprovementBits"0/Data Data Name="ShutdownRootCauseStepDegradationBits"0/Data Data Name="ShutdownRootCauseGradualDegradationBits"0/Data Data Name="ShutdownIsDegradation"false/Data Data Name="ShutdownTimeChange"0/Data /EventData /Event Thanks, Tim "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 13:08:05 -0800, Tim_Ver wrote: Sorry about the information was unsure what was needed. What information do you need from the errors, general tab info or details tab? Let me know if there are any other questions. The details of all the messages you refer to ("do see on error and one critical message"). Please quote them verbatim. The anti Virus program is Norton 360 - it is up to date, Unfortunately, Norton is the *worst* available anti-virus. The best is NOD32 (which isn't free), and slightly behind it is the free Avast. spyware is spybot S&D and it is up to date also. Spybot S&D isn't terrible, but it's not the best, either. However none of these programs is perfect, and running any single one isn't good enough. I recommend running at least two or three. Try running the free MalwareBytes, and see if that finds any problems. "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 10:38:03 -0800, Tim_Ver wrote: I have Vista 64 Ultimate running and was doing great for about three months now it is really slow. I open windows mail now and it takes a good while even when I hit create mail it is slow. I did check out the event viewer and do see on error and one critical message. How do I fix/ resolve these messages to see if this fixes my issue of a slow pc? It's extremely difficult to answer your question, since you told us nothing about the error messages. Please quote them verbatim. Also note that the most common reason for a computer slowing down these days is infection by one or more malware programs. What anti-virus and anti-spyware programs do you run, and are they kept up to date? -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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I have pasted the below in order first the two warnings and then the on
critical. Please let me know what needs to be done to fix the issues. Thanks Warning 1: Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 12/23/2008 8:55:39 AM Event ID: 200 Task Category: Shutdown Performance Monitoring Level: Warning Keywords: Event Log User: LOCAL SERVICE Computer: TYP-PC Description: Windows has shutdown: Shutdown Duration : 13472ms IsDegradation : false Incident Time (UTC) : 12/23/2008 8:28:13 AM Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" / EventID200/EventID Version1/Version Level3/Level Task4007/Task Opcode40/Opcode Keywords0x8000000000010000/Keywords TimeCreated SystemTime="2008-12-23T13:55:39.562Z" / EventRecordID659/EventRecordID Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" / Execution ProcessID="1760" ThreadID="2800" / ChannelMicrosoft-Windows-Diagnostics-Performance/Operational/Channel ComputerBLK-PC/Computer Security UserID="S-1-5-19" / /System EventData Data Name="ShutdownTsVersion"1/Data Data Name="ShutdownStartTime"2008-12-23T08:28:13.985Z/Data Data Name="ShutdownEndTime"2008-12-23T08:28:27.457Z/Data Data Name="ShutdownTime"13472/Data Data Name="ShutdownUserSessionTime"5910/Data Data Name="ShutdownUserPolicyTime"0/Data Data Name="ShutdownUserProfilesTime"5/Data Data Name="ShutdownSystemSessionsTime"4055/Data Data Name="ShutdownPreShutdownNotificationsTime"1241/Data Data Name="ShutdownServicesTime"2648/Data Data Name="ShutdownKernelTime"3506/Data Data Name="ShutdownRootCauseStepImprovementBits"0/Data Data Name="ShutdownRootCauseGradualImprovementBits"0/Data Data Name="ShutdownRootCauseStepDegradationBits"0/Data Data Name="ShutdownRootCauseGradualDegradationBits"0/Data Data Name="ShutdownIsDegradation"false/Data Data Name="ShutdownTimeChange"0/Data /EventData /Event Warning 2: Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 12/23/2008 8:55:39 AM Event ID: 203 Task Category: Shutdown Performance Monitoring Level: Warning Keywords: Event Log User: LOCAL SERVICE Computer: TYP-PC Description: This service caused a delay in the system shutdown process: File Name : SysMain Friendly Name : Superfetch Service Host Version : 6.0.6000.16386 (vista_rtm.061101-2205) Total Time : 2160ms Degradation Time : 926ms Incident Time (UTC) : 12/23/2008 8:28:13 AM Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" / EventID203/EventID Version1/Version Level3/Level Task4007/Task Opcode41/Opcode Keywords0x8000000000010000/Keywords TimeCreated SystemTime="2008-12-23T13:55:39.562Z" / EventRecordID660/EventRecordID Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" / Execution ProcessID="1760" ThreadID="2800" / ChannelMicrosoft-Windows-Diagnostics-Performance/Operational/Channel ComputerBLK-PC/Computer Security UserID="S-1-5-19" / /System EventData Data Name="StartTime"2008-12-23T08:28:13.985Z/Data Data Name="NameLength"8/Data Data Name="Name"SysMain/Data Data Name="FriendlyNameLength"24/Data Data Name="FriendlyName"Superfetch Service Host/Data Data Name="VersionLength"39/Data Data Name="Version"6.0.6000.16386 (vista_rtm.061101-2205)/Data Data Name="TotalTime"2160/Data Data Name="DegradationTime"926/Data Data Name="PathLength"32/Data Data Name="Path"C:\Windows\system32\sysmain.dll/Data Data Name="ProductNameLength"37/Data Data Name="ProductName"Microsoft® Windows® Operating System/Data Data Name="CompanyNameLength"22/Data Data Name="CompanyName"Microsoft Corporation/Data /EventData /Event Critical 1: Log Name: Microsoft-Windows-Diagnostics-Performance/Operational Source: Microsoft-Windows-Diagnostics-Performance Date: 12/23/2008 8:55:41 AM Event ID: 100 Task Category: Boot Performance Monitoring Level: Critical Keywords: Event Log User: LOCAL SERVICE Computer: TYP-PC Description: Windows has started up: Boot Duration : 123429ms IsDegradation : false Incident Time (UTC) : 12/23/2008 1:53:22 PM Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" / EventID100/EventID Version1/Version Level1/Level Task4002/Task Opcode34/Opcode Keywords0x8000000000010000/Keywords TimeCreated SystemTime="2008-12-23T13:55:41.512Z" / EventRecordID661/EventRecordID Correlation ActivityID="{00000001-0000-0003-F034-E3D10565C901}" / Execution ProcessID="1760" ThreadID="2796" / ChannelMicrosoft-Windows-Diagnostics-Performance/Operational/Channel ComputerBLK-PC/Computer Security UserID="S-1-5-19" / /System EventData Data Name="BootTsVersion"2/Data Data Name="BootStartTime"2008-12-23T13:53:22.734Z/Data Data Name="BootEndTime"2008-12-23T13:55:36.754Z/Data Data Name="SystemBootInstance"178/Data Data Name="UserBootInstance"174/Data Data Name="BootTime"123429/Data Data Name="MainPathBootTime"35048/Data Data Name="BootKernelInitTime"18/Data Data Name="BootDriverInitTime"2528/Data Data Name="BootDevicesInitTime"9542/Data Data Name="BootPrefetchInitTime"51917/Data Data Name="BootPrefetchBytes"627814400/Data Data Name="BootAutoChkTime"0/Data Data Name="BootSmssInitTime"5974/Data Data Name="BootCriticalServicesInitTime"980/Data Data Name="BootUserProfileProcessingTime"335/Data Data Name="BootMachineProfileProcessingTime"18/Data Data Name="BootExplorerInitTime"10296/Data Data Name="BootNumStartupApps"9/Data Data Name="BootPostBootTime"88381/Data Data Name="BootIsRebootAfterInstall"false/Data Data Name="BootRootCauseStepImprovementBits"0/Data Data Name="BootRootCauseGradualImprovementBits"0/Data Data Name="BootRootCauseStepDegradationBits"0/Data Data Name="BootRootCauseGradualDegradationBits"0/Data Data Name="BootIsDegradation"false/Data Data Name="BootIsStepDegradation"false/Data Data Name="BootIsGradualDegradation"false/Data Data Name="BootImprovementDelta"0/Data Data Name="BootDegradationDelta"0/Data Data Name="BootIsRootCauseIdentified"false/Data /EventData /Event Thanks "Tim_Ver" wrote: Ok, I just downloaded the Malwarebytesanti-malware program and updated it and then did a scan. It found only two items. fake.Beep.sys - File - c:\windows\system32\drivers\beep.sys it is blank under other - no action taken Hijack.Display.Properties - Registry Data - HKey_Local..... other says Bad:1 Good:0 - No action taken What should I do with these two? Remove both? I do not want to screw up anything so I am asking. Thanks "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 13:08:05 -0800, Tim_Ver wrote: Sorry about the information was unsure what was needed. What information do you need from the errors, general tab info or details tab? Let me know if there are any other questions. The details of all the messages you refer to ("do see on error and one critical message"). Please quote them verbatim. The anti Virus program is Norton 360 - it is up to date, Unfortunately, Norton is the *worst* available anti-virus. The best is NOD32 (which isn't free), and slightly behind it is the free Avast. spyware is spybot S&D and it is up to date also. Spybot S&D isn't terrible, but it's not the best, either. However none of these programs is perfect, and running any single one isn't good enough. I recommend running at least two or three. Try running the free MalwareBytes, and see if that finds any problems. "Ken Blake, MVP" wrote: On Mon, 22 Dec 2008 10:38:03 -0800, Tim_Ver wrote: I have Vista 64 Ultimate running and was doing great for about three months now it is really slow. I open windows mail now and it takes a good while even when I hit create mail it is slow. I did check out the event viewer and do see on error and one critical message. How do I fix/ resolve these messages to see if this fixes my issue of a slow pc? It's extremely difficult to answer your question, since you told us nothing about the error messages. Please quote them verbatim. Also note that the most common reason for a computer slowing down these days is infection by one or more malware programs. What anti-virus and anti-spyware programs do you run, and are they kept up to date? -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |