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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Hoping someone might be able to offer some troubleshooting suggestions. Vista (SP1)'s Problem Reports and Solutions page says that Internet Explorer 7 and Microsoft Money Plus are experiencing Appcrashes - and point to OLE32.DLL as the fault module name. Are there ways to troubleshoot this issue? What causes OLE32.DLL to misbehave? Is it possible the file was corrupted during an update? I've resetted IE 7 and tried disabling add-ons, but the problem returns. Any suggestions would be appreciated. Thank you! -- stocktiki |
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Try running sfc /scannow
-- "stocktiki" wrote in message ... Hoping someone might be able to offer some troubleshooting suggestions. Vista (SP1)'s Problem Reports and Solutions page says that Internet Explorer 7 and Microsoft Money Plus are experiencing Appcrashes - and point to OLE32.DLL as the fault module name. Are there ways to troubleshoot this issue? What causes OLE32.DLL to misbehave? Is it possible the file was corrupted during an update? I've resetted IE 7 and tried disabling add-ons, but the problem returns. Any suggestions would be appreciated. Thank you! -- stocktiki |
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Ran sfc/ scannow. It came back with "Windows Resource Protection did not find any integrity violations." What would happen if I tried: regsvr32 ole32.dll? -- stocktiki |
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I believe that regsvr32 will not be applicable for that DLL. (That command applies only to DLLs which are themselves automation objects.) You might try running through some IE7 troubleshooting steps. See "Internet Explorer stops responding, stops working, or restarts" http://support.microsoft.com/gp/pc_ie_intro -- "stocktiki" wrote in message ... Ran sfc/ scannow. It came back with "Windows Resource Protection did not find any integrity violations." What would happen if I tried: regsvr32 ole32.dll? -- stocktiki |
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Thanks for the suggestion, but the problem persists. The IE walkthrough encouraged me to run IE with no add-ons (which I have done) and also to run malware detection (which I've done a few times using products from different vendors). I'm starting to wonder if the OLE32.DLL APPCRASH in IE has anything to do with the fact that I frequently use Microsoft's Office Outlook Web Access? Running out of ideas. . . any other suggestions? -- stocktiki |
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You might try selective startup without loading startup items and disabling
antivirus and other security programs to see if a software conflict is involved. Otherwise, I'm out of ideas. Have you tried posting this in the Internet Explorer news group? -- "stocktiki" wrote in message ... Thanks for the suggestion, but the problem persists. The IE walkthrough encouraged me to run IE with no add-ons (which I have done) and also to run malware detection (which I've done a few times using products from different vendors). I'm starting to wonder if the OLE32.DLL APPCRASH in IE has anything to do with the fact that I frequently use Microsoft's Office Outlook Web Access? Running out of ideas. . . any other suggestions? -- stocktiki |