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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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problem with optical drive
hi i have a hp dv 6137tx and optical drive not burning dvd but reading it properly. when i try to burn a dvd using nero 8 i get error invalid block address and it fails and eject the disc blank. i uninstalled reinstalled norton no go same thing . i used nero clean up utility and installed deep burner no go fails as well and eject the dvd blank in 10 sec . created dual boot with xp and installed only drivers after xp no other app other then nero 8 get exact same error . i tried finding a firmware update on manufacturer website not avaialable . contacted hp no firmaware update with them as well . have the latest bios version as per hp website . so after all this i think it is optical drive gone bad but hp still want to do a operating system resintall before replacing the drive. do you think that will help or hp is just trying a thing thats not gone work and i will go through a hassle for redoing my system for nothing. or is there anything else anyone would suggest i can try to fix this . -- bossmayank619 BM619 ! DEVIL ! |
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problem with optical drive
Sounds like a faulty drive. Creating the dual boot with XP and having it
fail there under the clean install proves that it's not the existing installation. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "bossmayank619" wrote in message ... hi i have a hp dv 6137tx and optical drive not burning dvd but reading it properly. when i try to burn a dvd using nero 8 i get error invalid block address and it fails and eject the disc blank. i uninstalled reinstalled norton no go same thing . i used nero clean up utility and installed deep burner no go fails as well and eject the dvd blank in 10 sec . created dual boot with xp and installed only drivers after xp no other app other then nero 8 get exact same error . i tried finding a firmware update on manufacturer website not avaialable . contacted hp no firmaware update with them as well . have the latest bios version as per hp website . so after all this i think it is optical drive gone bad but hp still want to do a operating system resintall before replacing the drive. do you think that will help or hp is just trying a thing thats not gone work and i will go through a hassle for redoing my system for nothing. or is there anything else anyone would suggest i can try to fix this . -- bossmayank619 BM619 ! DEVIL ! |