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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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January 27th 09, 01:22 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Hi,
Had I received it, you would have heard from me by now. Please resend only the most recent one using the appropriate subject line of "per req" (other subject lines are stripped out by mail filters). -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Hi, Did you receive my minidump file? I sent a week ago Sat to the address you listed. I'm sure you go through a lot of these so if you haven't gotten to yet my apologies. I have a feeling though you might not have received it at all. Thanks! "Rick Rogers" wrote: Please send only the most recent one. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I did find how to get to the hidden administrator but didn't get a chance to try it yet. Your suggestion seems much easier. I'll send the files later this evening. I think I will have at least 3 minidump files. Thanks again! "Rick Rogers" wrote: Hi, Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks! 
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January 27th 09, 08:02 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
That's what I thought. I know I definitely put "per req" in the subject
line. I will double-check to make sure I got the email address correct. Interestingly I haven't gotten the BSOD since right before I sent the last file which I believe is dated 1/14/09. I know you haven't seen the file but could these files be related to malware or virus? I'm just curious b/c I had both recently and someone from another forum helped me clean up my computer and the timing seems to coincide. Thanks! "Rick Rogers" wrote: Hi, Had I received it, you would have heard from me by now. Please resend only the most recent one using the appropriate subject line of "per req" (other subject lines are stripped out by mail filters). -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Hi, Did you receive my minidump file? I sent a week ago Sat to the address you listed. I'm sure you go through a lot of these so if you haven't gotten to yet my apologies. I have a feeling though you might not have received it at all. Thanks! "Rick Rogers" wrote: Please send only the most recent one. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I did find how to get to the hidden administrator but didn't get a chance to try it yet. Your suggestion seems much easier. I'll send the files later this evening. I think I will have at least 3 minidump files. Thanks again! "Rick Rogers" wrote: Hi, Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 27th 09, 11:01 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Hi,
There's no question that it could be related to a virus. If cleaning the system got the problem to stop, you may have hit upon your solution. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... That's what I thought. I know I definitely put "per req" in the subject line. I will double-check to make sure I got the email address correct. Interestingly I haven't gotten the BSOD since right before I sent the last file which I believe is dated 1/14/09. I know you haven't seen the file but could these files be related to malware or virus? I'm just curious b/c I had both recently and someone from another forum helped me clean up my computer and the timing seems to coincide. Thanks! "Rick Rogers" wrote: Hi, Had I received it, you would have heard from me by now. Please resend only the most recent one using the appropriate subject line of "per req" (other subject lines are stripped out by mail filters). -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Hi, Did you receive my minidump file? I sent a week ago Sat to the address you listed. I'm sure you go through a lot of these so if you haven't gotten to yet my apologies. I have a feeling though you might not have received it at all. Thanks! "Rick Rogers" wrote: Please send only the most recent one. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I did find how to get to the hidden administrator but didn't get a chance to try it yet. Your suggestion seems much easier. I'll send the files later this evening. I think I will have at least 3 minidump files. Thanks again! "Rick Rogers" wrote: Hi, Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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February 3rd 09, 01:42 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Hi,
Turns out I didn't get an error for a week or so but then one happened the other day so I don't think the malware problem I was having was the cause. I just sent you the latest minidump file. Hopefully you will get it this time. Thanks again for taking a look. "Rick Rogers" wrote: Hi, There's no question that it could be related to a virus. If cleaning the system got the problem to stop, you may have hit upon your solution. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... That's what I thought. I know I definitely put "per req" in the subject line. I will double-check to make sure I got the email address correct. Interestingly I haven't gotten the BSOD since right before I sent the last file which I believe is dated 1/14/09. I know you haven't seen the file but could these files be related to malware or virus? I'm just curious b/c I had both recently and someone from another forum helped me clean up my computer and the timing seems to coincide. Thanks! "Rick Rogers" wrote: Hi, Had I received it, you would have heard from me by now. Please resend only the most recent one using the appropriate subject line of "per req" (other subject lines are stripped out by mail filters). -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Hi, Did you receive my minidump file? I sent a week ago Sat to the address you listed. I'm sure you go through a lot of these so if you haven't gotten to yet my apologies. I have a feeling though you might not have received it at all. Thanks! "Rick Rogers" wrote: Please send only the most recent one. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I did find how to get to the hidden administrator but didn't get a chance to try it yet. Your suggestion seems much easier. I'll send the files later this evening. I think I will have at least 3 minidump files. Thanks again! "Rick Rogers" wrote: Hi, Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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February 22nd 09, 04:50 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Just to rule out a hard drive problem Download Hard Disk Sentinel (see
http://www.hdsentinel.com/compat.php) and give it a try. It save me by proving my HD was bad. I ran all kinds of test on the HD and nothing indicated I had a problem. I had also contacted the MFG of my laptop several times and each time they indicated that my problem was software not hardware. I ran HDS and noticed that on the average the HD was reallocation sectors on the average 15 times a day. Also possibly using SpinRite (see www.spinrite.com) might help. I started to run SpinRite on the drive but due to other pressures I had to stop the process when it was only 40% completed. After HDS indicated the HD had problems I replaced the drive, restored the HD to factory shipment and the system has been runing without any HD issues. I use both HDS and SpinRite on a regular basis and highly suggest either or both.
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