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January 14th 09, 01:38 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
I was hoping someone could analyze my BSOD error and give me an idea of what
might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks! 
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January 14th 09, 10:37 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Hi,
BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 14th 09, 12:23 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Thank you for the quick response. I had another BSOD this morning when I
first turned on my computer and it showed a BCCode of 44 and different Minidump file. I will include that along with the other file. You mention a video driver problem - for the longest time I had a Win update for my video card and every time I tried to install it I got an error message telling me that the driver already installed on my laptop was more current than the update. I did go to Device Manager for the card and it showed it wasn't working properly so I uninstalled the driver, rebooted and reinstalled and now it says it is working properly. My cardis NVidia GeForce 8400M. Thanks! "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 14th 09, 01:06 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
I tried to attach the two minidump files but I got an error message stating I
didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 15th 09, 01:46 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Hi,
You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 15th 09, 11:06 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Could you pls let me know how to alter permissions and elevate my email
program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 16th 09, 01:56 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Hi,
Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my email program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 16th 09, 02:26 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
I did find how to get to the hidden administrator but didn't get a chance to
try it yet. Your suggestion seems much easier. I'll send the files later this evening. I think I will have at least 3 minidump files. Thanks again! "Rick Rogers" wrote: Hi, Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my email program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 16th 09, 11:13 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Please send only the most recent one.
-- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I did find how to get to the hidden administrator but didn't get a chance to try it yet. Your suggestion seems much easier. I'll send the files later this evening. I think I will have at least 3 minidump files. Thanks again! "Rick Rogers" wrote: Hi, Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my email program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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January 27th 09, 12:32 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Unexpected shutdown
Hi,
Did you receive my minidump file? I sent a week ago Sat to the address you listed. I'm sure you go through a lot of these so if you haven't gotten to yet my apologies. I have a feeling though you might not have received it at all. Thanks! "Rick Rogers" wrote: Please send only the most recent one. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I did find how to get to the hidden administrator but didn't get a chance to try it yet. Your suggestion seems much easier. I'll send the files later this evening. I think I will have at least 3 minidump files. Thanks again! "Rick Rogers" wrote: Hi, Click start and type "explorer" (without the quotes). Right click the menu entry for Windows Explorer and choose 'run as administrator'. This should allow you to access the minidump file. Just right click it and use sendto-email. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... Could you pls let me know how to alter permissions and elevate my email program? I don't know how to do that. I'll see if it is mentioned anywhere else but just in case I can't find anything out I would appreciate your help. Thanks for the explanation on your email address! "Rick Rogers" wrote: Hi, You may need to alter permissions or elevate your email program to make the attachments. The "at" and "dot" are spelled out only to clarify. Some of the forums that slurp posts from the newsgroups I subscribe to will automatically munge the address if I type it out as it really is (to protect me from spammers) so I use the spelled out method to circumvent their protection mechanisms. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I tried to attach the two minidump files but I got an error message stating I didn't have permission to do so and to contact my administrator. I am the only account on my laptop and it is an adminstrator account. Is there a hidden administrator account? Also I have to ask what is probably a very silly question - the email address I have to send the files to, do I spell out at and dot or did you include that for clarity? Thanks again. "Rick Rogers" wrote: Hi, BCCOde 0x50 is a paging issue (bad page fault address) and is usually a video driver error. Updating or reinstalling your display adapter drivers is generally the solution. If you would like to have the minidump analyzed, send it to me at rick_at_mvps_dot_org using a subject line of "per req" (no other or I will never see it due to filters). Please do not compress the file, just send as is. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Andee39" wrote in message ... I was hoping someone could analyze my BSOD error and give me an idea of what might be causing it. I was recently infected with virus/trojan and I was actually in the middle of running a program (Combofix) to send to someone to analyze when I crashed. Don't know if it is related though to BSOD error. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini011309-01.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: FFFF019B BCP2: 00000000 BCP3: A0170944 BCP4: 00000000 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Thanks!
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