Hi everyone.

I'm having a problem with my CD Drive (FYI, I use the term loosely
meaning "that thing into which I stick my discs". I believe that when
it is used properly it is more specific)

Basically, when I stick a DVD or the Vista OS Disc (made by gateway,
shipped in my laptop box) the laptop will read it! And I have no
problems.
But, if I try to put in *any* other disc, whether it be music, game,
burned cd, it will not work.

This is what I experience.
1. I open my drive and put in the cd.
2. I close my drive
3. the Cd starts spinning/the computer is thinking. The CD icon on my
computer is flashing on and off at regular intervals.
4. When I click on my "DVD RW Drive" (which is what it's called in My
Computer), I get the error message:
INSERT A DISC
Please insert a disc into drive G:
Help me choose a disc
and then my drive ejects

Note: I installed MagicDisc and use it as my virtual CD Drive.
Whether this has any bearing, I do not know. Also I have the Spiderman:
Web of Shadows ISO file mounted.

Note 2: I have attached multiple images hopefully describing my
situation.
devcon.jpg shows the results of the command "devcon stack gencdrom"
where devcon is the program by MS as an alternative to Device Manager.
regedit.jpg shows the registry location MS tells to delete the
UpperFilter and LowerFilter entries. Of course, they are not there.
mycomputer.jpg shows my My Computer window looks like. Error Message
included.

My Specs:
system.jpg contains some of my specs.
I ordered my laptop off of NewEgg about 1.5/2 years ago, here is its
page:
http://www.newegg.com/Product/Produc...way%2bMT 3422
With that, I ordered extra memory (from 1GB to 2GB); its page is he
http://www.newegg.com/Product/Produc...82E16820227242

I tried to be as useful as possible (I spent 30 minutes on this post!),
so that this problem may be resolved and used as a guideline for others
who experience the same thing.


--
bmn
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Hi,

The drive is likely faulty and needs to be replaced, though there is a
chance you just have a clogged lens. An optical drive uses different lasers
for reading CD and DVD media, it sounds like the one for CD media is not
functioning. You generally can't fix these if it's a mechanical malfunction,
but if it's just clogged a lens cleaner disk can help.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"bmn" wrote in message
...

Hi everyone.

I'm having a problem with my CD Drive (FYI, I use the term loosely
meaning "that thing into which I stick my discs". I believe that when
it is used properly it is more specific)

Basically, when I stick a DVD or the Vista OS Disc (made by gateway,
shipped in my laptop box) the laptop will read it! And I have no
problems.
But, if I try to put in *any* other disc, whether it be music, game,
burned cd, it will not work.

This is what I experience.
1. I open my drive and put in the cd.
2. I close my drive
3. the Cd starts spinning/the computer is thinking. The CD icon on my
computer is flashing on and off at regular intervals.
4. When I click on my "DVD RW Drive" (which is what it's called in My
Computer), I get the error message:
INSERT A DISC
Please insert a disc into drive G:
Help me choose a disc
and then my drive ejects

Note: I installed MagicDisc and use it as my virtual CD Drive.
Whether this has any bearing, I do not know. Also I have the Spiderman:
Web of Shadows ISO file mounted.

Note 2: I have attached multiple images hopefully describing my
situation.
devcon.jpg shows the results of the command "devcon stack gencdrom"
where devcon is the program by MS as an alternative to Device Manager.
regedit.jpg shows the registry location MS tells to delete the
UpperFilter and LowerFilter entries. Of course, they are not there.
mycomputer.jpg shows my My Computer window looks like. Error Message
included.

My Specs:
system.jpg contains some of my specs.
I ordered my laptop off of NewEgg about 1.5/2 years ago, here is its
page:
http://www.newegg.com/Product/Produc...way%2bMT 3422
With that, I ordered extra memory (from 1GB to 2GB); its page is he
http://www.newegg.com/Product/Produc...82E16820227242

I tried to be as useful as possible (I spent 30 minutes on this post!),
so that this problem may be resolved and used as a guideline for others
who experience the same thing.


--
bmn
------------------------------------------------------------------------
bmn's Profile: http://forums.techarena.in/members/bmn.htm
View this thread: http://forums.techarena.in/vista-help/1103394.htm

http://forums.techarena.in

Alright, thank you. I didn't know that two different lasers were used
in reading DVDs and CDs.
I googled and found that using a can of compressed air and/or a QTip
and Isopropyl alcohol is the best way to clean off a lens.
(http://www.smartcomputing.com/editor...rticleID=31106)


--
bmn
------------------------------------------------------------------------
bmn's Profile: http://forums.techarena.in/members/bmn.htm
View this thread: http://forums.techarena.in/vista-help/1103395.htm

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Oh ok thanks. I know I have some Isopropyl around here, but I'm not
sure if what its percentage is. Thanks!


--
bmn
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View this thread: http://forums.techarena.in/vista-help/1103395.htm

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