Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
General Vista Help and Support The general Windows Vista discussion forum, for topics not covered elsewhere. (microsoft.public.windows.vista.general) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
Repair Install Vista over Vista question
Hi
I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |
|
|||
Repair Install Vista over Vista question
Hi,
Doing a repair install (or in-place upgrade) will not remove a virus or trojan. You need to either concentrate on actually removing the malware or backup data and start with a clean install. Start with cleanup tools from malwarebytes.org and superantispyware. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Martin ©¿©¬ @nohere.net" wrote in message ... Hi I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |
|
|||
Repair Install Vista over Vista question
On Sat, 17 Jan 2009 07:30:14 -0500, "Rick Rogers"
wrote: Hi, Doing a repair install (or in-place upgrade) will not remove a virus or trojan. You need to either concentrate on actually removing the malware or backup data and start with a clean install. Start with cleanup tools from malwarebytes.org and superantispyware. Thanks Rick I have used malwarebytes, Nod 32 AV, & Spybot malware & Spybot found & removed one item each I have also re-activated system restore in the registry, but it is still not working, and office says it is not on the computer I tried to re-install, but it failed! It looks like I've got the opportunity to go back to XP -- Martin ©¿©¬ |
|
|||
Repair Install Vista over Vista question
To follow up, I did a system restore in safe mode & everything is
working again hip, hip -- Martin ©¿©¬ On Sat, 17 Jan 2009 14:18:04 +0000, Martin ©¿©¬ @nohere.net wrote: On Sat, 17 Jan 2009 07:30:14 -0500, "Rick Rogers" wrote: Hi, Doing a repair install (or in-place upgrade) will not remove a virus or trojan. You need to either concentrate on actually removing the malware or backup data and start with a clean install. Start with cleanup tools from malwarebytes.org and superantispyware. Thanks Rick I have used malwarebytes, Nod 32 AV, & Spybot malware & Spybot found & removed one item each I have also re-activated system restore in the registry, but it is still not working, and office says it is not on the computer I tried to re-install, but it failed! It looks like I've got the opportunity to go back to XP |
|
|||
Repair Install Vista over Vista question
Are you also using Norton Internet Security? Please see my post on this which
is newer then yours today. "Martin ©¿©¬ @nohere.net" wrote: Hi I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |
|
|||
Repair Install Vista over Vista question
On Sat, 17 Jan 2009 13:32:05 -0800, Tony UK
wrote: Are you also using Norton Internet Security? Please see my post on this which is newer then yours today. NO, I wouldn't have Norton anywhere near my system -- Martin ©¿©¬ "Martin ©¿©¬ @nohere.net" wrote: Hi I must have downloaded a virus/trogan/malware because system restore and my Microsoft office suite won't work and I've been googling looking for a fix, but with no success so far Is it possibe to run a repair of Vista rather than a full re-install? -- Martin ©¿©¬ |