For about a month now,I have been losing restore points every 2-3 days.
I am set up for automatic Windows Updates and any restore points that
appear over a 2-3 day period completely disappear after that period-(I
can only hold restore points for 2-3 days in other words). I do have
plenty of storage left on my hard drive-243 GB free,so I have plenty of
room on my hard drive. I use to retain at least a whole month's worth of
dozens of restore points,but now I can only retain 2-3 days worth. I
wonder if it could have something to do with Norton Internet Security-I
activated the 60 day trial about a month ago on my laptop computer and
it seems like my system restore points have only been disappearing since
I activated the trial. But,the same thing happened with my Windows
Update History about 2 months ago-I had completely lost my update
history,but that was before Norton Internet Security.

When I go to System Restore after the 2-3 day period,the system
restore window says that no system restore points have been created on
your disc-something to that effect. I do receive Windows Updates almost
on a daily basis,so I know that I receive restore points almost
everyday. I check system restore everyday and there is always restore
points,but any restore points that I receive disappear usually after 2
days. Also,that box that you check to see system restore points older
than 5 days is no longer on the system restore window. I'm open to any
suggestions. Don't be afraid to get too technical with me.

Thank You in Advance


--
TGL

Hi,

Did you install SP1 two months ago? That would account for removal of older
restore points at that point.

Otherwise, it sounds to me like you've already identified the cause of the
problem. Open a case with Symantec support.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"TGL" wrote in message
...

For about a month now,I have been losing restore points every 2-3 days.
I am set up for automatic Windows Updates and any restore points that
appear over a 2-3 day period completely disappear after that period-(I
can only hold restore points for 2-3 days in other words). I do have
plenty of storage left on my hard drive-243 GB free,so I have plenty of
room on my hard drive. I use to retain at least a whole month's worth of
dozens of restore points,but now I can only retain 2-3 days worth. I
wonder if it could have something to do with Norton Internet Security-I
activated the 60 day trial about a month ago on my laptop computer and
it seems like my system restore points have only been disappearing since
I activated the trial. But,the same thing happened with my Windows
Update History about 2 months ago-I had completely lost my update
history,but that was before Norton Internet Security.

When I go to System Restore after the 2-3 day period,the system
restore window says that no system restore points have been created on
your disc-something to that effect. I do receive Windows Updates almost
on a daily basis,so I know that I receive restore points almost
everyday. I check system restore everyday and there is always restore
points,but any restore points that I receive disappear usually after 2
days. Also,that box that you check to see system restore points older
than 5 days is no longer on the system restore window. I'm open to any
suggestions. Don't be afraid to get too technical with me.

Thank You in Advance


--
TGL

TGL;944910 Wrote:
For about a month now,I have been losing restore points every 2-3 days.
I am set up for automatic Windows Updates and any restore points that
appear over a 2-3 day period completely disappear after that period-(I
can only hold restore points for 2-3 days in other words). I do have
plenty of storage left on my hard drive-243 GB free,so I have plenty of
room on my hard drive. I use to retain at least a whole month's worth of
dozens of restore points,but now I can only retain 2-3 days worth. I
wonder if it could have something to do with Norton Internet Security-I
activated the 60 day trial about a month ago on my laptop computer and
it seems like my system restore points have only been disappearing since
I activated the trial. But,the same thing happened with my Windows
Update History about 2 months ago-I had completely lost my update
history,but that was before Norton Internet Security.

When I go to System Restore after the 2-3 day period,the system restore
window says that no system restore points have been created on your
disc-something to that effect. I do receive Windows Updates almost on a
daily basis,so I know that I receive restore points almost everyday. I
check system restore everyday and there is always restore points,but any
restore points that I receive disappear usually after 2 days. Also,that
box that you check to see system restore points older than 5 days is no
longer on the system restore window. I'm open to any suggestions. Don't
be afraid to get too technical with me.

Thank You in Advance

Hello TGL,

Do you dual boot with XP by chance?

http://www.vistax64.com/tutorials/12...ot-delete.html

You may also need to adjust the maximum disk space usage for System
Restore to a higher size to allow for more restore points to be stored
also.

http://www.vistax64.com/tutorials/76...isk-space.html

Hope this helps,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*Windows 7 Forums*'
(http://www.sevenforums.com/) *and* '*::Vista Forums::*'
(http://www.vistax64.com)
*Please post feedback to help others.*

Brink;944960 Wrote:
TGL;944910 Wrote:
For about a month now,I have been losing restore points every 2-3 days.
I am set up for automatic Windows Updates and any restore points that
appear over a 2-3 day period completely disappear after that period-(I
can only hold restore points for 2-3 days in other words). I do have
plenty of storage left on my hard drive-243 GB free,so I have plenty of
room on my hard drive. I use to retain at least a whole month's worth of
dozens of restore points,but now I can only retain 2-3 days worth. I
wonder if it could have something to do with Norton Internet Security-I
activated the 60 day trial about a month ago on my laptop computer and
it seems like my system restore points have only been disappearing since
I activated the trial. But,the same thing happened with my Windows
Update History about 2 months ago-I had completely lost my update
history,but that was before Norton Internet Security.

When I go to System Restore after the 2-3 day period,the system restore
window says that no system restore points have been created on your
disc-something to that effect. I do receive Windows Updates almost on a
daily basis,so I know that I receive restore points almost everyday. I
check system restore everyday and there is always restore points,but any
restore points that I receive disappear usually after 2 days. Also,that
box that you check to see system restore points older than 5 days is no
longer on the system restore window. I'm open to any suggestions. Don't
be afraid to get too technical with me.

Thank You in Advance

Hello TGL,

Do you dual boot with XP by chance?

http://www.vistax64.com/tutorials/12...ot-delete.html

You may also need to adjust the maximum disk space usage for System
Restore to a higher size to allow for more restore points to be stored
also.

http://www.vistax64.com/tutorials/76...isk-space.html

Hope this helps,
Shawn



Thanks for your reply Brink,

No,I don't dual boot with XP.

But,I checked out the tutorial on adjusting the maximum disc space for
System Restore as you suggested. And,I pulled up the command prompt
window that states the Used,Allocated,and Maximum Shadow Copy Storage
space and here's what I got:

Used Shadow Storage space: 430.547 MB

Allocated Shadow Copy Storage space: 2.441 GB

Maximum Shadow Copy Storage space: 43.076 GB


I think that my Maximum Shadow Copy Storage is big enough. I did try to
increase it to 150 GB by following the instructions,but the command
prompt window said: (Error: Invalid Command) when I did that. As I
stated earlier,I have 243 GB free on my C hard drive and I have used
only about 43 GB which corresponds to the Maximum Shadow Storage Space
stated above.

Could there be some type of registry error or could Norton Internet
Security be the cause for me losing restore points?

Is there a way I can repair system restore so that it will work
properly?

Thank You,
TGL


--
TGL

TGL wrote:

Could there be some type of registry error or could Norton Internet
Security be the cause for me losing restore points?

Is there a way I can repair system restore so that it will work
properly?

If you're using a third-party defragger, that may well be the problem.

Are you?

Brink;944960 Wrote:
TGL;944910 Wrote:
For about a month now,I have been losing restore points every 2-3 days.
I am set up for automatic Windows Updates and any restore points that
appear over a 2-3 day period completely disappear after that period-(I
can only hold restore points for 2-3 days in other words). I do have
plenty of storage left on my hard drive-243 GB free,so I have plenty of
room on my hard drive. I use to retain at least a whole month's worth of
dozens of restore points,but now I can only retain 2-3 days worth. I
wonder if it could have something to do with Norton Internet Security-I
activated the 60 day trial about a month ago on my laptop computer and
it seems like my system restore points have only been disappearing since
I activated the trial. But,the same thing happened with my Windows
Update History about 2 months ago-I had completely lost my update
history,but that was before Norton Internet Security.

When I go to System Restore after the 2-3 day period,the system restore
window says that no system restore points have been created on your
disc-something to that effect. I do receive Windows Updates almost on a
daily basis,so I know that I receive restore points almost everyday. I
check system restore everyday and there is always restore points,but any
restore points that I receive disappear usually after 2 days. Also,that
box that you check to see system restore points older than 5 days is no
longer on the system restore window. I'm open to any suggestions. Don't
be afraid to get too technical with me.

Thank You in Advance

Hello TGL,

Do you dual boot with XP by chance?

http://www.vistax64.com/tutorials/12...ot-delete.html

You may also need to adjust the maximum disk space usage for System
Restore to a higher size to allow for more restore points to be stored
also.

http://www.vistax64.com/tutorials/76...isk-space.html

Hope this helps,
Shawn

Mike Torello;945105 Wrote:
TGL wrote:

Could there be some type of registry error or could Norton Internet
Security be the cause for me losing restore points?

Is there a way I can repair system restore so that it will work
properly?

If you're using a third-party defragger, that may well be the
problem.

Are you?


Thanks Mike,

No,I am not using a 3rd party defraggmenter.

Thank You,
TGL


--
TGL

Thanks Mike,

No,I am not using a 3rd party defraggmenter.

Thanks Anyway,
TGL


--
TGL

TGL;945057 Wrote:
Brink;944960 Wrote:
TGL;944910 Wrote:
For about a month now,I have been losing restore points every 2-3 days.
I am set up for automatic Windows Updates and any restore points that
appear over a 2-3 day period completely disappear after that period-(I
can only hold restore points for 2-3 days in other words). I do have
plenty of storage left on my hard drive-243 GB free,so I have plenty of
room on my hard drive. I use to retain at least a whole month's worth of
dozens of restore points,but now I can only retain 2-3 days worth. I
wonder if it could have something to do with Norton Internet Security-I
activated the 60 day trial about a month ago on my laptop computer and
it seems like my system restore points have only been disappearing since
I activated the trial. But,the same thing happened with my Windows
Update History about 2 months ago-I had completely lost my update
history,but that was before Norton Internet Security.

When I go to System Restore after the 2-3 day period,the system restore
window says that no system restore points have been created on your
disc-something to that effect. I do receive Windows Updates almost on a
daily basis,so I know that I receive restore points almost everyday. I
check system restore everyday and there is always restore points,but any
restore points that I receive disappear usually after 2 days. Also,that
box that you check to see system restore points older than 5 days is no
longer on the system restore window. I'm open to any suggestions. Don't
be afraid to get too technical with me.

Thank You in Advance

Hello TGL,

Do you dual boot with XP by chance?

http://www.vistax64.com/tutorials/12...ot-delete.html

You may also need to adjust the maximum disk space usage for System
Restore to a higher size to allow for more restore points to be
stored also.

http://www.vistax64.com/tutorials/76...isk-space.html

Hope this helps,
Shawn



Thanks for your reply Brink,

No,I don't dual boot with XP.

But,I checked out the tutorial on adjusting the maximum disc space
for System Restore as you suggested. And,I pulled up the command
prompt window that states the Used,Allocated,and Maximum Shadow Copy
Storage space and here's what I got:

Used Shadow Storage space: 430.547 MB

Allocated Shadow Copy Storage space: 2.441 GB

Maximum Shadow Copy Storage space: 43.076 GB


I think that my Maximum Shadow Copy Storage is big enough. I did try
to increase it to 150 GB by following the instructions,but the command
prompt window said: (Error: Invalid Command) when I did that. As I
stated earlier,I have 243 GB free on my C hard drive and I have used
only about 43 GB which corresponds to the Maximum Shadow Storage Space
stated above.

Could there be some type of registry error or could Norton Internet
Security be the cause for me losing restore points?

Is there a way I can repair system restore so that it will work
properly?

Thank You,
TGL

TGL,

That would certainly be large enough to hold more than a few restore
points.

Did you use Disk Cleanup by any chance and cleaned out the restore
points that way un the "More Options" tab, or any other disk cleanup
type program that has the option to clean restore points on a schedule?


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*Windows 7 Forums*'
(http://www.sevenforums.com/) *and* '*::Vista Forums::*'
(http://www.vistax64.com)
*Please post feedback to help others.*

Brink,

No,I haven't used Disc Cleanup or any other disc cleanup program that
would clean restore points. I do occasionally,once a month,use Ascentive
PC SpeedScan Pro to check my computer for errors,but I have found that
when I do the scan and/or fix the errors that it has found,it hasn't had
any affect on system restore points. The Ascentive Software comes from
finallyfast.com-I saw the commercial and went online to purchase it in
October-I've only been having a problem with restore points for only a
month now,so,if the Ascentive software caused me to lose restore
points,it would have done it back in October and November.

The reason I felt the need to purchase the Ascentive software is
because back in October(October 15th to be exact),my laptop's screen
became black with a mouse cursor in the middle of it that would move
after automatic installation of 5 Windows Updates. After that,I turned
the computer off and then turned it on and I was presented with the
screen that said Launch Startup Repair or Start Windows Normally and it
said something to the effect that my computer has been damaged or
something. To make a long story short(I'll try),I called Gateway tech
support after launching startup repair and trying to start windows
normally-they failed and my computer kept rebooting over and over again
trying to repair itself to no avail,but anyway,Gateway tech rep. took me
through most of the F8 options: system restore,last good
configuration,etc. and none of those worked(my computer would not start
up or take me to the logon screen) and what I was left with was full
factory recovery or recovery with automatic data backup,and I chose
recovery with automatic data backup even though Gateway told me to
choose full factory recovery because I had never backed up any of my
files prior to my computer failing,so I had no choice and nothing to
lose. If I would have chose full factory recovery,I would have lost
everything.

Since doing the recovery with automatic data backup,I have had many
problems with my computer that have mostly been fixed. For 2 months
after doing the recovery with backup my computer had blue screens,was
freezing constantly,losing Windows Update History even though I had set
it up for updates after the recovery with backup,and most importantly my
computer was doing an automatic disc check about everytime I turned on
my computer-The screen would say "Checking file system on C,One of your
discs needs to be checked for consistency." Then it would proceed to
recover orphaned and lost files,delete corrupted files,something with
bad sectors and on and on. But,it doesn't do any of this anymore after
doing a complete disc check on December 9th-it went through all 5 stages
and that nicked these problems in the bud-no more freezing,blue
screens,automatic disc checks etc-a Gateway tech had me do the full disc
check-it took 2-3 hours to do that. But,the only problem I am having
right now is with the system restore and occasionally internet explorer
stops responding,but that's about it.

I do believe there's some lingering corrupted and lost files issues
because I ran the full disc check a couple of weeks ago,and the screen
during the disc check is still showing that it is recovering lost files
and deleted corrupted files,etc. And I just ran a scan with the
Ascentive software yesterday,and it says that I have 8 Class errors,4
Missing Shared files errors,and 15 Invalid File extension errors. I have
not clicked the button to fix the errors yet,though. What all this
could mean?-I don't know. Maybe,there are missing files or registry
errors(Class errors) that could be causing me to lose restore points-I
don't know. What do you think? I do have all my old preOctober 15th
program and window files in my C backup folder from doing the recovery
with automatic data backup,so I might could replace the system restore
program or repair it with a corresponding file in that C backup folder.
I was able to do that with the SensApi(system 32 file) that was causing
problems-I was getting a popup error screen saying that there was an
error with the SensApi file and I deleted that file and replaced it with
the exact system 32 file in my C backup folder,and it fixed it-no more
pesky SensApi error screens! Could I do something like that with the
system restore program that is not working correctly? Could I replace
some of the System Restore files with the same corresponding files that
I have in my C backup folder like I did with the SensApi file?

Thank You,
TGL


--
TGL

TGL wrote:

what I was left with was full
factory recovery or recovery with automatic data backup,and I chose
recovery with automatic data backup even though Gateway told me to
choose full factory recovery because I had never backed up any of my
files prior to my computer failing,so I had no choice and nothing to
lose. If I would have chose full factory recovery,I would have lost
everything.

And all the problems you had since then probably would not have
happened.