hey all , i hope i can get some help with this problem that has just
started. Pc was working perfectly when i left it and then came home and
my sis said she just tried to use the pc and it came up with this blue
screen and error message. The message was Stop: C0000221 Unknown Hard
Error \systemrrot\system32\ntdll.dll

I googled the error and there are no definitive answers to the problem.
I have checked all the cables in the pc and even changed them. There has
been no new devices added to the pc nor any new drivers/updates or any
new software. I can safteley say the pc is virus free adware free.

I did try the vista repair from the disc and it says repairing and then
it does its thing and then when i click finish it tries to boot up and
brings me to a screen where i have the option of repairing again and
boot normally. If i try any of them then i just land up again at the
blue screen! I have tried to boot into safe mode but it fails to boot
into safe mode.

Oh yes while the repair was going on i looked at the diagnostics report
and it said that the root cause was System Volume on disk is Corrupt
Repair action= file system repair (chkdsk). So even though the repair
failed i tried the repair menu again and this time i tried using the CMD
to see if i could do a chkdsk. The chkdsk says i have to unmount first
so i click yes and then it continues doing something and i say something
about orphaned files and then it says that chkdsk CANNOT CONTINUE and
then ends there. I tried doing it with chkdsk /r /f /b but they all
fail!

Any ideas how i fix this WITHOUT having to do a reinstall? Is it just a
matter of replacing that 1 corrupt file or is it something else?

Thanks


--
dagsky

http://xphelpandsupport.mvps.org/how...tldr_or_nt.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
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"dagsky" wrote in message
...

hey all , i hope i can get some help with this problem that has just
started. Pc was working perfectly when i left it and then came home and
my sis said she just tried to use the pc and it came up with this blue
screen and error message. The message was Stop: C0000221 Unknown Hard
Error \systemrrot\system32\ntdll.dll

I googled the error and there are no definitive answers to the problem.
I have checked all the cables in the pc and even changed them. There has
been no new devices added to the pc nor any new drivers/updates or any
new software. I can safteley say the pc is virus free adware free.

I did try the vista repair from the disc and it says repairing and then
it does its thing and then when i click finish it tries to boot up and
brings me to a screen where i have the option of repairing again and
boot normally. If i try any of them then i just land up again at the
blue screen! I have tried to boot into safe mode but it fails to boot
into safe mode.

Oh yes while the repair was going on i looked at the diagnostics report
and it said that the root cause was System Volume on disk is Corrupt
Repair action= file system repair (chkdsk). So even though the repair
failed i tried the repair menu again and this time i tried using the CMD
to see if i could do a chkdsk. The chkdsk says i have to unmount first
so i click yes and then it continues doing something and i say something
about orphaned files and then it says that chkdsk CANNOT CONTINUE and
then ends there. I tried doing it with chkdsk /r /f /b but they all
fail!

Any ideas how i fix this WITHOUT having to do a reinstall? Is it just a
matter of replacing that 1 corrupt file or is it something else?

Thanks


--
dagsky

thanks for that link. However that link relates to win xp and i'm using
vista 32 so doesn't explain how i mange to get the file off my vista
disc and replace it...


--
dagsky