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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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MS7502 Mobo and 8 GB memory
Hi, everyone! I have a Medion MD8833 computer. It has an MS7502 motherboard inside (an OEM from MSI). After having consulted medion's website, Intel's website and Medion's support desk about 8 GB support on this Mobo, I bought myself an ultimate X64 license and 4 2GB strips of memory. Well, the BIOS states 8GB, vista states 8GB installed memory and says: total memory 3325MB. Facts: 8 GB in BIOS installed memory: 8 GB total memory: 3325 MB Medion left out in this OEM version of the mobo the memory remapping option. :shock: Medion's support desk won't support anything because I altered the configuration. Though they firmly state that 8GB is supported on their machine. Before bringing in the troops in this dispute with them, am I overlooking something or am I being ripped off by medion? Regards, Alex. -- BoereA |
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MS7502 Mobo and 8 GB memory
On Tue, 3 Feb 2009 15:40:22 -0600, BoereA
wrote: Hi, everyone! I have a Medion MD8833 computer. It has an MS7502 motherboard inside (an OEM from MSI). After having consulted medion's website, Intel's website and Medion's support desk about 8 GB support on this Mobo, I bought myself an ultimate X64 license and 4 2GB strips of memory. Well, the BIOS states 8GB, vista states 8GB installed memory and says: total memory 3325MB. Facts: 8 GB in BIOS installed memory: 8 GB total memory: 3325 MB Medion left out in this OEM version of the mobo the memory remapping option. :shock: Medion = ALDI. Not shocked. Medion's support desk won't support anything because I altered the configuration. Though they firmly state that 8GB is supported on their machine. Still, you messed with it so it's their prerogative to cancel warranty support. Before bringing in the troops in this dispute with them, am I overlooking something or am I being ripped off by medion? You're not being ripped off. You got what you paid for, it apparently worked fine until you tampered with it, you found out that your tampering won't work as you expected. |
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MS7502 Mobo and 8 GB memory
Hi,
I'm going to ask a stupid question: You actually did cleanly install the 64-bit version after purchasing the license, yes? This is not an upgrade to the existing 32-bit system, but a full clean installation - starting from scratch as it were. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "BoereA" wrote in message ... Hi, everyone! I have a Medion MD8833 computer. It has an MS7502 motherboard inside (an OEM from MSI). After having consulted medion's website, Intel's website and Medion's support desk about 8 GB support on this Mobo, I bought myself an ultimate X64 license and 4 2GB strips of memory. Well, the BIOS states 8GB, vista states 8GB installed memory and says: total memory 3325MB. Facts: 8 GB in BIOS installed memory: 8 GB total memory: 3325 MB Medion left out in this OEM version of the mobo the memory remapping option. :shock: Medion's support desk won't support anything because I altered the configuration. Though they firmly state that 8GB is supported on their machine. Before bringing in the troops in this dispute with them, am I overlooking something or am I being ripped off by medion? Regards, Alex. -- BoereA |
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MS7502 Mobo and 8 GB memory
Thanks, Paul and Rick, for the reply. Yes, I did a clean install. Original MS x64 media, and payed for the license. I persume the 8GB "installed memory" is -measured- from the hardware id's of the memory itself. Does x64 always need memory remapping tuned on? I tried to find an update for the retail version but can't find any. Award's BIOSAgentPlus says there is but want me to buy their updatesoftware without giving any information about the update. At least I could get proper info about the BIOS: BIOS Type: Phoenix-Award BIOS Date: November 1st 2007 BIOS ID: 11/01/2007-Bearlake-6A79OM4BC-00-None BIOS OEM: W7502IM7 V1.0A 11/01/2007 MEDIONPC LN - 6.00 PG Chipset: Intel 29C0 rev 2 SuperIO: Unknown Manufacturer: MEDIONPC Motherboard: MS-7502 regards, Alex. -- boerea ------------------------------------------------------------------------ boerea's Profile: http://forums.techarena.in/members/boerea.htm View this thread: http://forums.techarena.in/vista-har...es/1115051.htm http://forums.techarena.in |