Please help to deside the problem previously when I had started Windows Help
and Support window everything was O'K, but then pictures are disapeared. See
attached picture grabbed from the screen. How to get them back?

Igor wrote:

Please help to deside the problem previously when I had started Windows
Help and Support window everything was O'K, but then pictures are
disapeared. See attached picture grabbed from the screen. How to get them
back?

Icons in Help are missing - This happens if the "Content Type" setting
for .PNG file types is broken. Download a REG file from Daniel Martin's
site he
http://winvista.mvps.org/Ficheros/PNG.reg - Download and save it to Desktop.
Right-click on the file and choose Merge. The manual fix:

1. Close the Help and Support window.
2. Start the Registry Editor by clicking Start, typing "regedit" (no
quotation marks), and pressing ENTER. (You need administrator privileges to
do this.)
3. Navigate to HKEY_CLASSES_ROOT\.png.
4. Right-click the .png folder, point to New, and then click String value.
5. Add a new string named "Content Type" (without quotation marks).
6. Double-click the new Content Type string and set the Value data to
"image/png" (without quotation marks).
7. Close the Registry Editor, and then open Help and Support.

Also see MVP Ramesh's information he
Pages in Windows Vista Help and Support are not displayed correctly -
http://www.winhelponline.com/articles/194/1/

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Thank You for reply,
But unfortunatelly no any changes after appling the reg. fixes deesribed
http://winvista.mvps.org/Ficheros/PNG.reg and
http://www.winhelponline.com/articles/194/1/


Strange that previously the icon of Help and Support was named in English
like "HP Help and Support" after upgrading via internet it has the name in
Russian language, and pictures disappeared.

Best Regards
Igor

"Malke" wrote in message
...
Igor wrote:

Please help to deside the problem previously when I had started Windows
Help and Support window everything was O'K, but then pictures are
disapeared. See attached picture grabbed from the screen. How to get them
back?

Icons in Help are missing - This happens if the "Content Type" setting
for .PNG file types is broken. Download a REG file from Daniel Martin's
site he
http://winvista.mvps.org/Ficheros/PNG.reg - Download and save it to
Desktop.
Right-click on the file and choose Merge. The manual fix:

1. Close the Help and Support window.
2. Start the Registry Editor by clicking Start, typing "regedit" (no
quotation marks), and pressing ENTER. (You need administrator privileges
to
do this.)
3. Navigate to HKEY_CLASSES_ROOT\.png.
4. Right-click the .png folder, point to New, and then click String value.
5. Add a new string named "Content Type" (without quotation marks).
6. Double-click the new Content Type string and set the Value data to
"image/png" (without quotation marks).
7. Close the Registry Editor, and then open Help and Support.

Also see MVP Ramesh's information he
Pages in Windows Vista Help and Support are not displayed correctly -
http://www.winhelponline.com/articles/194/1/

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Igor wrote:

Thank You for reply,
But unfortunatelly no any changes after appling the reg. fixes deesribed
http://winvista.mvps.org/Ficheros/PNG.reg and
http://www.winhelponline.com/articles/194/1/


Strange that previously the icon of Help and Support was named in English
like "HP Help and Support" after upgrading via internet it has the name in
Russian language, and pictures disappeared.

Then I'm sorry, but I don't know. You might try a System Restore to when
things worked properly. It is also always smart to try and answer:

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

I'm sorry that I was unable to help you.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Thanks Malke. This problem just happened to me, and your regedit fix
worked! Thanks.


--
DonKey