Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to make
of the six DVD set that I received from Microsoft. I had hoped to order the
64-bit media but something got screwed up and they sent me 32-bit media and
the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
DVD. A more useful product would have SP1 incorporated into the install DVD.
When I tried to run the install DVD from Vista, it told me that I could not
do an upgrade because the version of Vista that I was running was more
recent that the version on the DVD. I subscribe to Vista update loyally. I
did not want to do a clean install and screw up months of work, especially
when I really wanted 64-bit media. I had a look at the other four DVDs. They
all contain folders labeled 'Sources' and one humungous SWM install file. My
copy of Vista does not know what to do with these compressed SWM files and I
cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

How and when to contact Microsoft Customer Service and Support:
http://support.microsoft.com/kb/295539


"Dan (the newbie)" wrote in message ...
Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to make
of the six DVD set that I received from Microsoft. I had hoped to order the
64-bit media but something got screwed up and they sent me 32-bit media and
the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
DVD. A more useful product would have SP1 incorporated into the install DVD.
When I tried to run the install DVD from Vista, it told me that I could not
do an upgrade because the version of Vista that I was running was more
recent that the version on the DVD. I subscribe to Vista update loyally. I
did not want to do a clean install and screw up months of work, especially
when I really wanted 64-bit media. I had a look at the other four DVDs. They
all contain folders labeled 'Sources' and one humungous SWM install file. My
copy of Vista does not know what to do with these compressed SWM files and I
cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

Sounds like you already have 32 bit Vista installed and it already has SP1.
If you want to install 64 bit Vista, you will have to do a clean install.
You can backup all of your data on another drive, then install 64 bit Vista
and restore your data.

Tyro

"Dan (the newbie)" wrote in message
...
Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to
make of the six DVD set that I received from Microsoft. I had hoped to
order the 64-bit media but something got screwed up and they sent me
32-bit media and the DVDs were dated 2007. Was this a clearance sale? SP1
was on a separate DVD. A more useful product would have SP1 incorporated
into the install DVD. When I tried to run the install DVD from Vista, it
told me that I could not do an upgrade because the version of Vista that I
was running was more recent that the version on the DVD. I subscribe to
Vista update loyally. I did not want to do a clean install and screw up
months of work, especially when I really wanted 64-bit media. I had a look
at the other four DVDs. They all contain folders labeled 'Sources' and one
humungous SWM install file. My copy of Vista does not know what to do with
these compressed SWM files and I cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

One thing you should know, is that if you go from 32bit to 64bit, you have to
do it by clean install.

So, be prepared to have to save your Data, and reinstall Programs.


--
Mad Mike


"Dan (the newbie)" wrote:

Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to make
of the six DVD set that I received from Microsoft. I had hoped to order the
64-bit media but something got screwed up and they sent me 32-bit media and
the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
DVD. A more useful product would have SP1 incorporated into the install DVD.
When I tried to run the install DVD from Vista, it told me that I could not
do an upgrade because the version of Vista that I was running was more
recent that the version on the DVD. I subscribe to Vista update loyally. I
did not want to do a clean install and screw up months of work, especially
when I really wanted 64-bit media. I had a look at the other four DVDs. They
all contain folders labeled 'Sources' and one humungous SWM install file. My
copy of Vista does not know what to do with these compressed SWM files and I
cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

I'd be more than happy to do a clean install on a new partition so long as I
had 64-bit media which I lack.

I may be a newbie but I ain't stupid.

I had several questions regarding the DVDs I received from Microsoft that
have not yet been answered. Could someone please answer my questions?
Thanks?


"Mick Murphy" wrote in message
...
One thing you should know, is that if you go from 32bit to 64bit, you have
to
do it by clean install.

So, be prepared to have to save your Data, and reinstall Programs.


--
Mad Mike


"Dan (the newbie)" wrote:

Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to
make
of the six DVD set that I received from Microsoft. I had hoped to order
the
64-bit media but something got screwed up and they sent me 32-bit media
and
the DVDs were dated 2007. Was this a clearance sale? SP1 was on a
separate
DVD. A more useful product would have SP1 incorporated into the install
DVD.
When I tried to run the install DVD from Vista, it told me that I could
not
do an upgrade because the version of Vista that I was running was more
recent that the version on the DVD. I subscribe to Vista update loyally.
I
did not want to do a clean install and screw up months of work,
especially
when I really wanted 64-bit media. I had a look at the other four DVDs.
They
all contain folders labeled 'Sources' and one humungous SWM install file.
My
copy of Vista does not know what to do with these compressed SWM files
and I
cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

You will have to ask your questions before you get an answer.

Tyro

"Dan (the newbie)" wrote in message
...
I'd be more than happy to do a clean install on a new partition so long as
I had 64-bit media which I lack.

I may be a newbie but I ain't stupid.

I had several questions regarding the DVDs I received from Microsoft that
have not yet been answered. Could someone please answer my questions?
Thanks?


"Mick Murphy" wrote in message
...
One thing you should know, is that if you go from 32bit to 64bit, you
have to
do it by clean install.

So, be prepared to have to save your Data, and reinstall Programs.


--
Mad Mike


"Dan (the newbie)" wrote:

Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to
make
of the six DVD set that I received from Microsoft. I had hoped to order
the
64-bit media but something got screwed up and they sent me 32-bit media
and
the DVDs were dated 2007. Was this a clearance sale? SP1 was on a
separate
DVD. A more useful product would have SP1 incorporated into the install
DVD.
When I tried to run the install DVD from Vista, it told me that I could
not
do an upgrade because the version of Vista that I was running was more
recent that the version on the DVD. I subscribe to Vista update loyally.
I
did not want to do a clean install and screw up months of work,
especially
when I really wanted 64-bit media. I had a look at the other four DVDs.
They
all contain folders labeled 'Sources' and one humungous SWM install
file. My
copy of Vista does not know what to do with these compressed SWM files
and I
cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of
value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

" I
did not want to do a clean install and screw up months of work,
especially"

I am merely answering your question re the clean install part, as you stated
that you DON'T want to do it.

--
Mad Mike


"Dan (the newbie)" wrote:

I'd be more than happy to do a clean install on a new partition so long as I
had 64-bit media which I lack.

I may be a newbie but I ain't stupid.

I had several questions regarding the DVDs I received from Microsoft that
have not yet been answered. Could someone please answer my questions?
Thanks?


"Mick Murphy" wrote in message
...
One thing you should know, is that if you go from 32bit to 64bit, you have
to
do it by clean install.

So, be prepared to have to save your Data, and reinstall Programs.


--
Mad Mike


"Dan (the newbie)" wrote:

Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to
make
of the six DVD set that I received from Microsoft. I had hoped to order
the
64-bit media but something got screwed up and they sent me 32-bit media
and
the DVDs were dated 2007. Was this a clearance sale? SP1 was on a
separate
DVD. A more useful product would have SP1 incorporated into the install
DVD.
When I tried to run the install DVD from Vista, it told me that I could
not
do an upgrade because the version of Vista that I was running was more
recent that the version on the DVD. I subscribe to Vista update loyally.
I
did not want to do a clean install and screw up months of work,
especially
when I really wanted 64-bit media. I had a look at the other four DVDs.
They
all contain folders labeled 'Sources' and one humungous SWM install file.
My
copy of Vista does not know what to do with these compressed SWM files
and I
cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

Hi, Dan.

Are you SURE those are 6 DVDs? Do you know the difference between CD and
DVD? They look identical, but the labels clearly identify them as DVD or
CD. The difference is significant because a DVD holds about 6 times as much
information as a CD.

Vista is the first Windows version that is too big to fit onto a single CD,
so it normally comes on a single DVD. Except that Vista Ultimate comes with
2 DVDs (one has the 32-bit version and the other has the 64-bit version) and
a single product key that can be used to install either version. Versions
other than Ultimate come with a single DVD, either 32-bit or 64-bit, and the
buyer may request the other "bit" version.

Users who have a computer with a CD reader but no DVD reader can ask for the
alternative media. I've never done this but I understand that this Vista
media consists of several (6?) CD-ROMs.

Is this what you received?

Is your computer hardware 64-bit? Please tell us the exact make and model
of computer that you have. If you built your computer yourself, tell us the
make and model of motherboard and CPU. How much RAM in your computer? And
tell us about your hard drive(s) and optical (CD or DVD) drive(s). Perhaps
most important, exactly which version of Vista did you buy? Vista Home
Basic? Vista Ultimate? Or some other version?

Until we know all that, we're just shooting in the dark as to what advice to
give you.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000

"Dan (the newbie)" wrote in message
...
Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to
make of the six DVD set that I received from Microsoft. I had hoped to
order the 64-bit media but something got screwed up and they sent me
32-bit media and the DVDs were dated 2007. Was this a clearance sale? SP1
was on a separate DVD. A more useful product would have SP1 incorporated
into the install DVD. When I tried to run the install DVD from Vista, it
told me that I could not do an upgrade because the version of Vista that I
was running was more recent that the version on the DVD. I subscribe to
Vista update loyally. I did not want to do a clean install and screw up
months of work, especially when I really wanted 64-bit media. I had a look
at the other four DVDs. They all contain folders labeled 'Sources' and one
humungous SWM install file. My copy of Vista does not know what to do with
these compressed SWM files and I cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

The recovery partition for my HP Laptop consumed 6 DVDs, since there is a
lot of other software that comes with the computer besides Vista and none of
the software is in same "compressed" format that is used in a Vista
installation DVD.

"R. C. White" wrote in message
...
Hi, Dan.

Are you SURE those are 6 DVDs? Do you know the difference between CD and
DVD? They look identical, but the labels clearly identify them as DVD or
CD. The difference is significant because a DVD holds about 6 times as
much information as a CD.

Vista is the first Windows version that is too big to fit onto a single
CD, so it normally comes on a single DVD. Except that Vista Ultimate
comes with 2 DVDs (one has the 32-bit version and the other has the 64-bit
version) and a single product key that can be used to install either
version. Versions other than Ultimate come with a single DVD, either
32-bit or 64-bit, and the buyer may request the other "bit" version.

Users who have a computer with a CD reader but no DVD reader can ask for
the alternative media. I've never done this but I understand that this
Vista media consists of several (6?) CD-ROMs.

Is this what you received?

Is your computer hardware 64-bit? Please tell us the exact make and model
of computer that you have. If you built your computer yourself, tell us
the make and model of motherboard and CPU. How much RAM in your computer?
And tell us about your hard drive(s) and optical (CD or DVD) drive(s).
Perhaps most important, exactly which version of Vista did you buy? Vista
Home Basic? Vista Ultimate? Or some other version?

Until we know all that, we're just shooting in the dark as to what advice
to give you.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000

"Dan (the newbie)" wrote in message
...
Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to
make of the six DVD set that I received from Microsoft. I had hoped to
order the 64-bit media but something got screwed up and they sent me
32-bit media and the DVDs were dated 2007. Was this a clearance sale? SP1
was on a separate DVD. A more useful product would have SP1 incorporated
into the install DVD. When I tried to run the install DVD from Vista, it
told me that I could not do an upgrade because the version of Vista that
I was running was more recent that the version on the DVD. I subscribe to
Vista update loyally. I did not want to do a clean install and screw up
months of work, especially when I really wanted 64-bit media. I had a
look at the other four DVDs. They all contain folders labeled 'Sources'
and one humungous SWM install file. My copy of Vista does not know what
to do with these compressed SWM files and I cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

"Curious" wrote in message
...
The recovery partition for my HP Laptop consumed 6 DVDs, since there is a
lot of other software that comes with the computer besides Vista and none
of the software is in same "compressed" format that is used in a Vista
installation DVD.



But the OP stated that he purchased the software direct from MS - MS
wouldn't include all the apps that an OEM vendor would...

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)