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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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can't send or receive email and I am using vista
We're here to help. Once you get the connectivity fixed, come back
here if you need further help with your email. -- Gary VanderMolen, MS-MVP (Mail) "Maynie" wrote in message ... Sorry for al the problems and thanks -- MAYNIE "Gary VanderMolen" wrote: I found a lot of information about Penn State's email system he http://css.its.psu.edu/internet/email.html Read the paragraph about "Authenticated SMTP" if you would rather not bother with having to check mail before you can send. There is no need to mess with your connection settings if your Internet Explorer is working correctly. By default Windows Mail will use the same connection that IE uses. Unexplained connection failure in Windows Mail is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus must be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, MS-MVP (Mail) "Maynie" wrote in message ... Ok Gary I did what you said and now I can send well at least now they are in my send box but still can't receive. I switched from Verizon DSL to Comcast cable. In thecontrol panel box I looked in the Network Connection. Broadband Connection is checked but says disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4 NVIDIA nForce Networking is not checked. Should I only have one in the box?? And also when I open up my tools,Internet Accounts I have 3 items in that box. One is my email andthe others are Directory Service. When I go into Connection It says Local Area Network. This is the new error The connection to the server has failed. Account: 'email.psu.edu', Server: 'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E -- MAYNIE "Gary VanderMolen" wrote: Did you do what the error message suggests, check your mail first before sending? If no improvement, replace smtp.psu.edu with the name of your ISP's SMTP server. If you need help with that, who is your ISP? -- Gary VanderMolen, MS-MVP (Mail) "Maynie" wrote in message ... I did try what you said and this is the new error. I am begining to think it might be my computer. I have called psu so many time they know my user id and my voice and they still can't tell me why this is happening. thank you so much for the help you did try for me. I will keep trying. The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was '. Subject 'test 55', Account: 'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response: '553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78 -- MAYNIE "mac" wrote: "Maynie" wrote in message ... Up until about 9/25/08 I could receive and send email and then something happen now I can't send or receive email in outlook.thunderbird or Eudora. I have called my isp and they tell me all my setting are correct. I have called so many time they know my voice now but they still can't get it to work. This is the las message I got when I tried to use Windows Email. I don't know a whole lot about setting but I will try if you can tel me what to try. The connection to the server has failed. Account: 'email.psu.edu', Server: 'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E -- MAYNIE Also see: http://kb.its.psu.edu/psu-all/hd/con...mail-in-vista/ -- Regards Steve. MS-MVP. MAIL. [DTS] UK. http://www.getsafeonline.org/ |
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can't send or receive email and I am using vista
"Gary VanderMolen" wrote: I found a lot of information about Penn State's email system he http://css.its.psu.edu/internet/email.html Read the paragraph about "Authenticated SMTP" if you would rather not bother with having to check mail before you can send. There is no need to mess with your connection settings if your Internet Explorer is working correctly. By default Windows Mail will use the same connection that IE uses. Unexplained connection failure in Windows Mail is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus must be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, MS-MVP (Mail) "Maynie" wrote in message ... Ok Gary I did what you said and now I can send well at least now they are in my send box but still can't receive. I switched from Verizon DSL to Comcast cable. In thecontrol panel box I looked in the Network Connection. Broadband Connection is checked but says disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4 NVIDIA nForce Networking is not checked. Should I only have one in the box?? And also when I open up my tools,Internet Accounts I have 3 items in that box. One is my email andthe others are Directory Service. When I go into Connection It says Local Area Network. This is the new error The connection to the server has failed. Account: 'email.psu.edu', Server: 'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E -- MAYNIE "Gary VanderMolen" wrote: Did you do what the error message suggests, check your mail first before sending? If no improvement, replace smtp.psu.edu with the name of your ISP's SMTP server. If you need help with that, who is your ISP? -- Gary VanderMolen, MS-MVP (Mail) "Maynie" wrote in message ... I did try what you said and this is the new error. I am begining to think it might be my computer. I have called psu so many time they know my user id and my voice and they still can't tell me why this is happening. thank you so much for the help you did try for me. I will keep trying. The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was '. Subject 'test 55', Account: 'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response: '553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78 -- MAYNIE "mac" wrote: "Maynie" wrote in message ... Up until about 9/25/08 I could receive and send email and then something happen now I can't send or receive email in outlook.thunderbird or Eudora. I have called my isp and they tell me all my setting are correct. I have called so many time they know my voice now but they still can't get it to work. This is the las message I got when I tried to use Windows Email. I don't know a whole lot about setting but I will try if you can tel me what to try. The connection to the server has failed. Account: 'email.psu.edu', Server: 'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E -- MAYNIE Also see: http://kb.its.psu.edu/psu-all/hd/con...mail-in-vista/ -- Regards Steve. MS-MVP. MAIL. [DTS] UK. http://www.getsafeonline.org/ does anybody knows what is the server error 554 0x800CCC78?..I saw ppl having almost similar errors number but not 554...where can I dinf out what that means? |
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can't send or receive email and I am using vista
The error number by itself is not very helpful.
Always right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "orangecami" wrote in message ... does anybody knows what is the server error 554 0x800CCC78?..I saw ppl having almost similar errors number but not 554...where can I dinf out what that means? |
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