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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Okay, today my computer's (Acer desktop) screen became distorted and it froze up, so I rebooted. Same thing happened again, I rebooted, and it happened yet again. This time, I got two options: Start this computer Normally, or Enter Vista Startup Repair (Recommended). I went into the startup Repair and did a system restore. Now, when I boot up the same thing happens again, I go to the System Repair menu, I wait for it to finish, and I get "Vista Startup Repair cannot restart this computer automatically" send this error report to windows (recommended), or restart. I look in some other threads and found that perhaps when the bootup screen appears to hit Alt-F12, I tried that, now when i start up, there seems to be a loading bar for about 3 seconds, then it goes to the Windows XP loading bar, then the screen goes black. I get that result now whenever I turn my computer on. Thanks in advance for reading. -- Yahh |
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Yahh wrote:
Okay, today my computer's (Acer desktop) screen became distorted and it froze up, so I rebooted. Same thing happened again, I rebooted, and it happened yet again. This time, I got two options: Start this computer Normally, or Enter Vista Startup Repair (Recommended). I went into the startup Repair and did a system restore. Now, when I boot up the same thing happens again, I go to the System Repair menu, I wait for it to finish, and I get "Vista Startup Repair cannot restart this computer automatically" send this error report to windows (recommended), or restart. I look in some other threads and found that perhaps when the bootup screen appears to hit Alt-F12, I tried that, now when i start up, there seems to be a loading bar for about 3 seconds, then it goes to the Windows XP loading bar, then the screen goes black. I get that result now whenever I turn my computer on. It sounds like you have hardware failure. If you haven't backed up your data, retrieve it now. a. Boot with a Linux Live CD like Knoppix or Ubuntu and copy the data to an external hard drive. This will have the added benefit of telling you whether the problem is Windows or hardware. If the computer runs perfectly under Linux, you know that Windows is corrupted. If the computer exhibits the same behavior under Linux, you know that hardware is at fault. b. If the computer will not run properly under Linux, pull the hard drive and either put it in an external drive enclosure or use a laptop drive adapter to attach it to a working computer. Copy your data to the working PC. c. After the data is retrieved (if necessary) and if the computer runs perfectly under Linux, restore your computer to factory condition using whatever method was provided by Acer. d. After the data is retrieved (if necessary) and if the computer doesn't run under Linux (showing that the issue is hardware failure), contact Acer tech support for repair/replacement. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |