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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

USB Device Not Recognized...



 
 
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  #11 (permalink)  
Old March 1st 09, 01:57 AM posted to microsoft.public.windows.vista.hardware_devices
teknomedic
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Posts: 25
Default USB Device Not Recognized...


thanks for the tip. I was hoping that my Vista would still work with
his but I guess not then.

I made him buy another printer (this will be the third printer) to see
if by some chance that gets things going.

Could it be a hardware issue with the intel chipset and certain USB
chips??

here's a quick run down:
Bought his laptop with a Dell printer... that printer ran fine until it
stopped pulling paper correctly so he bought an Epison printer... that
started the whole "Device Not Recognized"... he then took that back and
got a Canon... I've been fighting with that one now. I just had him
pickup an HP printer and am about to try that... I'll report back if
that works.

BTW, all the USB ports have been tried with mice, memory sticks, etc
and work just fine... it seems to just be printers for some reason.


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teknomedic
  #12 (permalink)  
Old March 1st 09, 02:01 AM posted to microsoft.public.windows.vista.hardware_devices
SIW2
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Posts: 638
Default USB Device Not Recognized...


Sorry, you will have 64 bit drivers as your spec says you are using
64bit o/s.

SIW2


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SIW2
  #13 (permalink)  
Old March 1st 09, 02:10 AM posted to microsoft.public.windows.vista.hardware_devices
teknomedic
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Posts: 25
Default USB Device Not Recognized...


SIW2;980465 Wrote:
Sorry, you will have 64 bit drivers as your spec says you are using
64bit o/s.

SIW2



That's was I was thinking... oh well. I don't know of anyone else that
has 32bit Vista though. All the Vista machines I know of around me are
running 64bit.

If I simply delete the "unknown.inf_dd42ec02"... would that at least
allow me to install the correct drivers without Vista defaulting... or
would that cause some errors or issues?


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teknomedic
  #14 (permalink)  
Old March 1st 09, 02:17 AM posted to microsoft.public.windows.vista.hardware_devices
teknomedic
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Posts: 25
Default USB Device Not Recognized...


At this point I'm coming down to thinking a couple of things...

1) it's simply a hardware issue such as chipset vs usb chip issue... or
his USB cable in some way (although why woud it work with my computer
then if it was the cable)

2) The pre-installed drivers from Dell for his laptop are messing this
up in some way... my next step is a non-system restore... but a fresh
barebones install of Vista and then download the latest drivers from the
Dell website.


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teknomedic
  #15 (permalink)  
Old March 1st 09, 02:22 AM posted to microsoft.public.windows.vista.hardware_devices
teknomedic
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Posts: 25
Default USB Device Not Recognized...


.... OMG .... it's his USB cable (even though it works on my laptop just
fine)

I was just able to track down another USB cable (because the HP printer
did the same thing).

I tried the old one... USB Not Recognized... I then simply tried the
new cable I found it worked like a charm.

wow.... how annoying.

I'll cross my fingers that this doesn't "break" again while I install
the rest of his PC.


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teknomedic
  #16 (permalink)  
Old March 1st 09, 02:27 AM posted to microsoft.public.windows.vista.hardware_devices
SIW2
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Posts: 638
Default USB Device Not Recognized...


teknomedic;979820 Wrote:
as the title says... I'm troubleshooting a friends computer and can't
seem to get it working.

Basically, he's running vista home prem 32bit. He just bought a new
canon mp480 inkjet printer and everytime he plugs it into his laptop he
gets the "usb device not recognized".

I tested his printer and cable on my laptop (vista ultimate 64bit) and
it ids the printer and tries to install just fine. We're both running
sp1 and i just did a double check and i we're both fully up-to-date on
windows update.

I've tried uninstalling the usb hardware and then doing new install of
the intel chipset drivers.

I've tried "forcing" the driver install using "driver update", but
vista just comes back and says "driver for "unknown device" currently
has the best driver.

I've tried draining the laptops power

and i've tried a "driver inf cache" delete thing as well... Still no
good.

Any thoughts??


teknomedic;979931 Wrote:
tried deleting the usb devices and reinstalling them prior to doing the
factory restore and that failed. I'm doing another restore right now...
I'll try to install the drivers and then restart and then plug in the
printer in the next go around.

I did try the latest drivers available for the chipset but that didn't
help... Also the bios on the laptop is the latest version so that's a no
go.

What i'd really like to do is remove the "general driver" vista keeps
loading (ie, go into the folder and delete the inf or whatever vista is
using) just so i can try a forced install of the "correct" driver.... Or
if i could simply do a force install over the "better driver" vista is
using... That might help.


siw2;980456 Wrote:
hi,

the built -in drivers are in

c:\windows\system32\driverstore\filerepository folder

if you had the same bit version of vista as your friend, you could have
copied your filerepository folder to his/her driverstore folder.

Know anyone with 32 bit vista that printer works on ?

Hope it helps

siw2


teknomedic;980475 Wrote:
.... Omg .... It's his usb cable (even though it works on my laptop just
fine)

i was just able to track down another usb cable (because the hp printer
did the same thing).

I tried the old one... Usb not recognized... I then simply tried the
new cable i found it worked like a charm.

Wow.... How annoying.

I'll cross my fingers that this doesn't "break" again while i install
the rest of his pc.



Hi teknomedic,

Glad you got it sorted out.

SIW2


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SIW2
  #17 (permalink)  
Old March 1st 09, 02:31 AM posted to microsoft.public.windows.vista.hardware_devices
teknomedic
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Posts: 25
Default USB Device Not Recognized...


Me too.... still annoyed that's what it was though... I guess there's a
moral to the story, but I'm too annoyed to say it, lol.


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teknomedic
  #18 (permalink)  
Old March 1st 09, 03:57 AM posted to microsoft.public.windows.vista.hardware_devices
kword88
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Posts: 134
Default USB Device Not Recognized...


could you post the specs of the laptop? maybe a screen capture of device
manager?


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kword88
  #19 (permalink)  
Old March 1st 09, 04:29 AM posted to microsoft.public.windows.vista.hardware_devices
teknomedic
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Posts: 25
Default USB Device Not Recognized...


kword88;980507 Wrote:
could you post the specs of the laptop? maybe a screen capture of device
manager?


I guess I'm not sure why you need that info now since the problem was
figured out... the laptop was a "Dell Studio 1535"... as for device
mananger, when it wasn't recognized device manager was only reporting it
as "unknown device" under the USB section.

I no longer have the laptop since my friend took it home now that it's
working with a new USB cable so I can't provide any screen shots.


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teknomedic
  #20 (permalink)  
Old March 1st 09, 07:34 PM posted to microsoft.public.windows.vista.hardware_devices
Hellraisr
external usenet poster
 
Posts: 2
Default USB Device Not Recognized...


Hi I have a 500 gb external harddrive and I was trying to format it to
play through my ps3. But unfortunatly I deleted the volume in disk
manager, now when I plug my harddrive into my Pc it is not reconised.
Help!!!


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Hellraisr
 




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