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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Windows Fax and Scan and Outlook contacts
I'm not running 64 bit, but I've seen no reports of its not being able to
run WFS and connect to Outlook. You appear to have a problem at the OS level. Windows Mail must be set for none of its defaults and Outlook for all of its. Normally , simply installing Outlook will accomplish that. -- Russ Valentine [MVP-Outlook] "Drew Edmundson" wrote in message ... On Mon, 09 Mar 2009 14:47:19 -0400, Drew Edmundson wrote: On Sun, 8 Mar 2009 07:15:24 -0400, "Russ Valentine [MVP-Outlook]" wrote: Start at the beginning then. Why can't you connect to your fax server? You seem to have a host of problems here and provide no steps for anyone to repro. I will try to do as you suggest. I installed Windows Vista 64 bit to the laptop. Connected to our SBS 2003 server and downloaded all the Windows updates. Installed MS Office 2007. Added my Exchange account to Outlook 2007. Now when I try to select contacts from within WFS I get the Windows Mail contacts not the Outlook contacts. As a side note, it is impossible to click on the Windows icon in the task bar and then right click on "Default Programs" and select run as Administrator. My problem with setting the defaults was I did not understand that some have to be set via "set program access and computer defaults" instead of via "set your default programs." Are you running Vista 64 bit? Is anyone running Vista 64 bit and getting Outlook contacts in WFS? TIA, Drew |
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Windows Fax and Scan and Outlook contacts
On Mon, 23 Mar 2009 16:38:53 -0400, "Russ Valentine
[MVP-Outlook]" wrote: I'm not running 64 bit, but I've seen no reports of its not being able to run WFS and connect to Outlook. You appear to have a problem at the OS level. Windows Mail must be set for none of its defaults and Outlook for all of its. Normally , simply installing Outlook will accomplish that. Windows Mail now has only SNEWS protocol of its defaults and Outlook has all its defaults. Still no joy. SNEWS protocol cannot be changed. Before you say this is the problem, please see if you can change the SNEWS protocol. From my Google searches all the posts that have specified 32 bit vs. 64 bit that have this problem have all said they were using Vista 64 bit. On the other hand, how often does one see someone specify Vista 32 bit? Not often, so my anecdotal evidence may be wrong. Drew |
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Windows Fax and Scan and Outlook contacts
Don't forget that in Vista all of the messaging components that were in
Outlook Express are now separate in Windows Mail. So you need to be looking at the Contacts component ("Windows Contacts") not the transports component. Make sure Windows Contacts is not set for any of the defaults that Outlook can handle. I have no doubt that this may very well be a 64 bit problem. It's just not one I've seen documented or reproduced. Usually this problem arises if the Outlook profile is corrupt or not properly configured for its address book service. Configuring an Outlook profile most definitely requires a 32 bit app. Enable 32 bit apps and configure a new Outlook profile from scratch. Make sure the Outlook Address Book Service is installed and working correctly in this profile. -- Russ Valentine [MVP-Outlook] "Drew Edmundson" wrote in message ... On Mon, 23 Mar 2009 16:38:53 -0400, "Russ Valentine [MVP-Outlook]" wrote: I'm not running 64 bit, but I've seen no reports of its not being able to run WFS and connect to Outlook. You appear to have a problem at the OS level. Windows Mail must be set for none of its defaults and Outlook for all of its. Normally , simply installing Outlook will accomplish that. Windows Mail now has only SNEWS protocol of its defaults and Outlook has all its defaults. Still no joy. SNEWS protocol cannot be changed. Before you say this is the problem, please see if you can change the SNEWS protocol. From my Google searches all the posts that have specified 32 bit vs. 64 bit that have this problem have all said they were using Vista 64 bit. On the other hand, how often does one see someone specify Vista 32 bit? Not often, so my anecdotal evidence may be wrong. Drew |
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Windows Fax and Scan and Outlook contacts
On Tue, 24 Mar 2009 18:19:00 -0400, "Russ Valentine
[MVP-Outlook]" wrote: Don't forget that in Vista all of the messaging components that were in Outlook Express are now separate in Windows Mail. So you need to be looking at the Contacts component ("Windows Contacts") not the transports component. Make sure Windows Contacts is not set for any of the defaults that Outlook can handle. Other than the one protocol, I changed all to Outlook. Rebooted and the problem still exists. I can't change the one protocol. I have no doubt that this may very well be a 64 bit problem. It's just not one I've seen documented or reproduced. Usually this problem arises if the Outlook profile is corrupt or not properly configured for its address book service. Configuring an Outlook profile most definitely requires a 32 bit app. Enable 32 bit apps and configure a new Outlook profile from scratch. Make sure the Outlook Address Book Service is installed and working correctly in this profile. Outlook is able to fully access the address books I have. We have one address book shared via a public folder on the SBS 2003 server and I have a personal address book. I can access both completely from within Outlook. I had already tried that but I tried it again. No luck. Thanks for your help. I guess there is nothing else to try. Drew |
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Windows Fax and Scan and Outlook contacts
Outlook hasn't used a PAB for over a decade. You aren't really using a PAB,
are you? -- Russ Valentine [MVP-Outlook] "Drew Edmundson" wrote in message ... On Tue, 24 Mar 2009 18:19:00 -0400, "Russ Valentine [MVP-Outlook]" wrote: Don't forget that in Vista all of the messaging components that were in Outlook Express are now separate in Windows Mail. So you need to be looking at the Contacts component ("Windows Contacts") not the transports component. Make sure Windows Contacts is not set for any of the defaults that Outlook can handle. Other than the one protocol, I changed all to Outlook. Rebooted and the problem still exists. I can't change the one protocol. I have no doubt that this may very well be a 64 bit problem. It's just not one I've seen documented or reproduced. Usually this problem arises if the Outlook profile is corrupt or not properly configured for its address book service. Configuring an Outlook profile most definitely requires a 32 bit app. Enable 32 bit apps and configure a new Outlook profile from scratch. Make sure the Outlook Address Book Service is installed and working correctly in this profile. Outlook is able to fully access the address books I have. We have one address book shared via a public folder on the SBS 2003 server and I have a personal address book. I can access both completely from within Outlook. I had already tried that but I tried it again. No luck. Thanks for your help. I guess there is nothing else to try. Drew |
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Windows Fax and Scan and Outlook contacts
On Thu, 26 Mar 2009 05:37:13 -0400, "Russ Valentine
[MVP-Outlook]" wrote: Outlook hasn't used a PAB for over a decade. You aren't really using a PAB, are you? No, I apologize. I meant I have two separate contact lists - 1 is in the shared public folder and the other is a contact list of friends and family. Outlook still calls them "address books" when I hover over the "book icon" and in the "search address books" input box so that is what I called them. Drew |
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Windows Fax and Scan and Outlook contacts
Well I'll keep looking for exact steps to reproduce the issue and if I can
find them I'll forward them to the developers. Were you ever able to get WFS to use your Outlook Contacts on 64 bit Vista? -- Russ Valentine [MVP-Outlook] "Drew Edmundson" wrote in message ... On Thu, 26 Mar 2009 05:37:13 -0400, "Russ Valentine [MVP-Outlook]" wrote: Outlook hasn't used a PAB for over a decade. You aren't really using a PAB, are you? No, I apologize. I meant I have two separate contact lists - 1 is in the shared public folder and the other is a contact list of friends and family. Outlook still calls them "address books" when I hover over the "book icon" and in the "search address books" input box so that is what I called them. Drew |
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Windows Fax and Scan and Outlook contacts
On Thu, 26 Mar 2009 16:27:18 -0400, "Russ Valentine
[MVP-Outlook]" wrote: Well I'll keep looking for exact steps to reproduce the issue and if I can find them I'll forward them to the developers. Were you ever able to get WFS to use your Outlook Contacts on 64 bit Vista? No, but Vista 32 WFS worked perfectly with the Outlook contacts when I had it installed on the same laptop. When I installed Vista 64 it was a fresh install onto an erased hard drive (same one the Vista 32 was on, just erased) and the Outlook data came over from the Exchange server not from an old PST file. If it helps, I have Bitlocker turned on but that didn't seem to effect WFS under Vista 32. Drew |
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Windows Fax and Scan and Outlook contacts
I got an answer to this problem here 'MS Fax & Scan' (http://vista.maranciuc.com/index.php...12.msg18#msg18) after searching all over the place for an answer. -- SjanUK |
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Windows Fax and Scan and Outlook contacts
I am running Vista 64 bit and was getting Outlook contacts in WFS? I got an answer to this problem here 'http://vista.maranciuc.com/index.php?topic=12.msg18#msg18' (http://vista.maranciuc.com/index.php...12.msg18#msg18) after searching all over the place for an answer. -- SjanUK Posted via http://www.vistaheads.com |
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