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Avast 4 won't install on 5536 pre-RC1 (X86)/Driver Verifier can Help



 
 
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  #1 (permalink)  
Old August 30th 06, 05:35 AM posted to microsoft.public.windows.vista.general
Chad Harris
external usenet poster
 
Posts: 51
Default Avast 4 won't install on 5536 pre-RC1 (X86)/Driver Verifier can Help

P-cillin, AVG, and McAfee seem to be working for most people on 5536.

This is a first time phenom for Avast 4 Home for me on Vista X86--I can try
other versions and maybe I'll "get luckie" but I tried with Home 4 that they
bill on the site for Vista several times and I get the same error.

For the first time in a build, I can't install Avast Home for Vista on X86
with a driver not compatible message, even though I tried browsing to the
Avast Folder where all my files and drivers are stored on another drive
which often works in Vista--for stubborn drivers.

The error I get is that a driver doesn't work. I know you could go out on
the street and poll 100 very successfully dressed people and ask them if
software has drivers and you'd get a no but from some in my town they'd say
they think the limo service is around the corner. But software has drivers
often--kernel and non kernel stack and apparently one of thme is having (at
least I know on this box) a conflict with 5536. It would be great if I knew
which particular driver because maybe I could find one that spells it that
would work.

One of the tricks I use to minimize BSOD stops that say "your box is
shutdown" due to driver compatibility, the error is wrong as are several
BSOD errors promulgated by MSFT. I know many of them apply to several
situations and that's why they cast a wide net and are vague but here's my
point.

KS=Kernel Stack Drivers

Suppose you get a BSOD that says "bad kernel stack driver...we shut down
your machine." It doesn't or probably couldn't--that's why they wrote it so
vaguely ID the particular driver that's offending, so one would be left to
gess which KS driver or NKS driver if that were implicated. If you put up
the run box and type in "driverquery" no quotes you'll get a complete list
of KS and NKS drivers. Now whatcha gonna do? We hear most about drivers
for video and sound cards as #1 and #2 but as the cop for the bad driver or
the incompatible driver--it's not necessarily corrupt as you'll see
here--you have to narrow from a lineup of 150-200 KS drivers depending on
your hdw devices and software, and you have about 30-50 NKS.

I have found a tip/trick that helps minimize these type BSODs which aren't
in the top ten list of BSOD's people are going to see on any Windows box
from 2K through XP through Vista 5536 to RTM.


You put up the Driver Verifiery (there is a Vista white paper on it) one of
the very few resources that MSFT now has up for Vista in any depth--but that
stuff is located on MSDN blogs--it'd be nice if the Community writers
assigned to the team would get it up on websites the public is likely to
find who may not know which MSDN blogs to read regularly for their needs of
have time to do so.

1) You disable driver deadlock detectno. 2)You keep DV from inspecting the
software drivers for the AV. That might be a solution here I haven't tried.
It will often prevent a recurring BSOD in my experience that says you've
been shut down due to a KS driver.

This is meant as constructive criticism, and yeah I believe in getting it
to the horsie's mouth so I'll put it in the email in box of the people on
the Vista driver team--I think the feedback mechanisms for anyone regardless
of your group work terribly because MSFT doesn't want feedback on any other
level than "Aero Rocks" or "Build yadad da yadaa is way kuell. If they did,
they wouldn't turn their back on all the MVPs that told them Vista is in
pretty horrendous shape vintage 5536. A lot needs to be done and I hope to
list it systematically in a few days. But it won't get done.

1) Device Manager in Vista needs to be accurate with the health of your
driver. By that I mean just because DM has said your driver is in good
shape, DM has no clue whether it's corrupt as the day is long or healthy.
MSFT has known this (the driver and device teams for years) but they have
not fixed it and they have already told me it's not getting fixed in Vista.

2) The way the driver installer mechanisms should work in Vista is that they
can browse to that driver on the machine. Not a tall order considering Dr.
Gary Flake's reputation --their new Distinguished Scientist search guru who
works conjointly with MSFT research.

The point of referencing driver verifier is that the BSODs and problems
installing AV extrapolate to other AV software drivers besides those made by
Symantec/Norton.

*References on Use of Driver Verifier to Decrease driver induced BSODs (Not
just due to drivers as MSFT naively preaches but due to the inspection
mechanism of Driver Verifier)*

Interop problem w/ NAV (Symantec Antivirus)...
http://www.osronline.com/showThread.cfm?link=42909


Checking Drivers with the Driver Verifier Tool from Windows XP Cookbook
(O'Reilly)
http://safari.oreilly.com/0596007256...-CHP-3-SECT-14

Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is
Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/default...b;en-us;325672

Why I Dislike Symantec by Robert McLaws (Longhorn Blogs)
http://weblogs.asp.net/rmclaws/archi.../15/32020.aspx

Driver Verifier in Windows Vista
http://www.microsoft.com/whdc/DevToo...averifier.mspx

http://g.msn.com/9SE/1?http://downlo...9/c/5/9c5b2167

Driver Verifier MSDN Library
http://msdn.microsoft.com/library/de...f78672.xml.asp

Using Driver Verifier
http://msdn.microsoft.com/library/de...715252.xml.asp

The Verifier Utility in Windows Vista
http://msdn.microsoft.com/library/de...546cd4.xml.asp


Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is
Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/kb/325672/en-us

Driver Verifier in General MSDN

http://www.microsoft.com/whdc/DevToo...vVerifier.mspx

http://support.microsoft.com/default...b;en-us;325672

How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/q244617/

Driver Verifier Search on www.microsoft.com
http://search.microsoft.com/results....+windows+vista


BSOD After Installing Norton Internet Security
http://service1.symantec.com/SUPPORT...= bar_sch_nam

CH

  #2 (permalink)  
Old August 30th 06, 12:51 PM posted to microsoft.public.windows.vista.general
Jo
external usenet poster
 
Posts: 215
Default Avast 4 won't install on 5536 pre-RC1 (X86)/Driver Verifier can He

I installed several antivirus programs (AVAST and CA EZvirus) that had worked
fine on Vista beta2 and both came back with compatibililty warnings with
5536. Then I installed AVG, as several claimed it worked. Now I get an
error message every time I boot saying "can't initialize AVG antivirus
interface." The icon does not appear in the tray. But when I manually start
AVG, it says it is running and then the icon appears in the tray. I'm not
sure whether to trust that it is working, after the initial warning. Anyone
else have this problem? MS says not to use compatibility settings for
antivirus programs, so I don't want to do that.

"Chad Harris" wrote:

P-cillin, AVG, and McAfee seem to be working for most people on 5536.

This is a first time phenom for Avast 4 Home for me on Vista X86--I can try
other versions and maybe I'll "get luckie" but I tried with Home 4 that they
bill on the site for Vista several times and I get the same error.

For the first time in a build, I can't install Avast Home for Vista on X86
with a driver not compatible message, even though I tried browsing to the
Avast Folder where all my files and drivers are stored on another drive
which often works in Vista--for stubborn drivers.

The error I get is that a driver doesn't work. I know you could go out on
the street and poll 100 very successfully dressed people and ask them if
software has drivers and you'd get a no but from some in my town they'd say
they think the limo service is around the corner. But software has drivers
often--kernel and non kernel stack and apparently one of thme is having (at
least I know on this box) a conflict with 5536. It would be great if I knew
which particular driver because maybe I could find one that spells it that
would work.

One of the tricks I use to minimize BSOD stops that say "your box is
shutdown" due to driver compatibility, the error is wrong as are several
BSOD errors promulgated by MSFT. I know many of them apply to several
situations and that's why they cast a wide net and are vague but here's my
point.

KS=Kernel Stack Drivers

Suppose you get a BSOD that says "bad kernel stack driver...we shut down
your machine." It doesn't or probably couldn't--that's why they wrote it so
vaguely ID the particular driver that's offending, so one would be left to
gess which KS driver or NKS driver if that were implicated. If you put up
the run box and type in "driverquery" no quotes you'll get a complete list
of KS and NKS drivers. Now whatcha gonna do? We hear most about drivers
for video and sound cards as #1 and #2 but as the cop for the bad driver or
the incompatible driver--it's not necessarily corrupt as you'll see
here--you have to narrow from a lineup of 150-200 KS drivers depending on
your hdw devices and software, and you have about 30-50 NKS.

I have found a tip/trick that helps minimize these type BSODs which aren't
in the top ten list of BSOD's people are going to see on any Windows box
from 2K through XP through Vista 5536 to RTM.


You put up the Driver Verifiery (there is a Vista white paper on it) one of
the very few resources that MSFT now has up for Vista in any depth--but that
stuff is located on MSDN blogs--it'd be nice if the Community writers
assigned to the team would get it up on websites the public is likely to
find who may not know which MSDN blogs to read regularly for their needs of
have time to do so.

1) You disable driver deadlock detectno. 2)You keep DV from inspecting the
software drivers for the AV. That might be a solution here I haven't tried.
It will often prevent a recurring BSOD in my experience that says you've
been shut down due to a KS driver.

This is meant as constructive criticism, and yeah I believe in getting it
to the horsie's mouth so I'll put it in the email in box of the people on
the Vista driver team--I think the feedback mechanisms for anyone regardless
of your group work terribly because MSFT doesn't want feedback on any other
level than "Aero Rocks" or "Build yadad da yadaa is way kuell. If they did,
they wouldn't turn their back on all the MVPs that told them Vista is in
pretty horrendous shape vintage 5536. A lot needs to be done and I hope to
list it systematically in a few days. But it won't get done.

1) Device Manager in Vista needs to be accurate with the health of your
driver. By that I mean just because DM has said your driver is in good
shape, DM has no clue whether it's corrupt as the day is long or healthy.
MSFT has known this (the driver and device teams for years) but they have
not fixed it and they have already told me it's not getting fixed in Vista.

2) The way the driver installer mechanisms should work in Vista is that they
can browse to that driver on the machine. Not a tall order considering Dr.
Gary Flake's reputation --their new Distinguished Scientist search guru who
works conjointly with MSFT research.

The point of referencing driver verifier is that the BSODs and problems
installing AV extrapolate to other AV software drivers besides those made by
Symantec/Norton.

*References on Use of Driver Verifier to Decrease driver induced BSODs (Not
just due to drivers as MSFT naively preaches but due to the inspection
mechanism of Driver Verifier)*

Interop problem w/ NAV (Symantec Antivirus)...
http://www.osronline.com/showThread.cfm?link=42909


Checking Drivers with the Driver Verifier Tool from Windows XP Cookbook
(O'Reilly)
http://safari.oreilly.com/0596007256...-CHP-3-SECT-14

Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is
Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/default...b;en-us;325672

Why I Dislike Symantec by Robert McLaws (Longhorn Blogs)
http://weblogs.asp.net/rmclaws/archi.../15/32020.aspx

Driver Verifier in Windows Vista
http://www.microsoft.com/whdc/DevToo...averifier.mspx

http://g.msn.com/9SE/1?http://downlo...9/c/5/9c5b2167

Driver Verifier MSDN Library
http://msdn.microsoft.com/library/de...f78672.xml.asp

Using Driver Verifier
http://msdn.microsoft.com/library/de...715252.xml.asp

The Verifier Utility in Windows Vista
http://msdn.microsoft.com/library/de...546cd4.xml.asp


Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is
Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/kb/325672/en-us

Driver Verifier in General MSDN

http://www.microsoft.com/whdc/DevToo...vVerifier.mspx

http://support.microsoft.com/default...b;en-us;325672

How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/q244617/

Driver Verifier Search on www.microsoft.com
http://search.microsoft.com/results....+windows+vista


BSOD After Installing Norton Internet Security
http://service1.symantec.com/SUPPORT...= bar_sch_nam

CH


  #3 (permalink)  
Old August 30th 06, 03:08 PM posted to microsoft.public.windows.vista.general
Guest
 
Posts: n/a
Default Avast 4 won't install on 5536 pre-RC1 (X86)/Driver Verifier can Help

McAfee Internet Security 2007 Did Not Work for me, Just FYI.

"Chad Harris" wrote in message
...
P-cillin, AVG, and McAfee seem to be working for most people on 5536.

This is a first time phenom for Avast 4 Home for me on Vista X86--I can
try other versions and maybe I'll "get luckie" but I tried with Home 4
that they bill on the site for Vista several times and I get the same
error.

For the first time in a build, I can't install Avast Home for Vista on X86
with a driver not compatible message, even though I tried browsing to the
Avast Folder where all my files and drivers are stored on another drive
which often works in Vista--for stubborn drivers.

The error I get is that a driver doesn't work. I know you could go out on
the street and poll 100 very successfully dressed people and ask them if
software has drivers and you'd get a no but from some in my town they'd
say they think the limo service is around the corner. But software has
drivers often--kernel and non kernel stack and apparently one of thme is
having (at least I know on this box) a conflict with 5536. It would be
great if I knew which particular driver because maybe I could find one
that spells it that would work.

One of the tricks I use to minimize BSOD stops that say "your box is
shutdown" due to driver compatibility, the error is wrong as are several
BSOD errors promulgated by MSFT. I know many of them apply to several
situations and that's why they cast a wide net and are vague but here's my
point.

KS=Kernel Stack Drivers

Suppose you get a BSOD that says "bad kernel stack driver...we shut down
your machine." It doesn't or probably couldn't--that's why they wrote it
so vaguely ID the particular driver that's offending, so one would be left
to gess which KS driver or NKS driver if that were implicated. If you put
up the run box and type in "driverquery" no quotes you'll get a complete
list of KS and NKS drivers. Now whatcha gonna do? We hear most about
drivers for video and sound cards as #1 and #2 but as the cop for the bad
driver or the incompatible driver--it's not necessarily corrupt as you'll
see here--you have to narrow from a lineup of 150-200 KS drivers depending
on your hdw devices and software, and you have about 30-50 NKS.

I have found a tip/trick that helps minimize these type BSODs which aren't
in the top ten list of BSOD's people are going to see on any Windows box
from 2K through XP through Vista 5536 to RTM.


You put up the Driver Verifiery (there is a Vista white paper on it) one
of the very few resources that MSFT now has up for Vista in any depth--but
that stuff is located on MSDN blogs--it'd be nice if the Community writers
assigned to the team would get it up on websites the public is likely to
find who may not know which MSDN blogs to read regularly for their needs
of have time to do so.

1) You disable driver deadlock detectno. 2)You keep DV from inspecting
the software drivers for the AV. That might be a solution here I haven't
tried. It will often prevent a recurring BSOD in my experience that says
you've been shut down due to a KS driver.

This is meant as constructive criticism, and yeah I believe in getting it
to the horsie's mouth so I'll put it in the email in box of the people on
the Vista driver team--I think the feedback mechanisms for anyone
regardless of your group work terribly because MSFT doesn't want feedback
on any other level than "Aero Rocks" or "Build yadad da yadaa is way
kuell. If they did, they wouldn't turn their back on all the MVPs that
told them Vista is in pretty horrendous shape vintage 5536. A lot needs
to be done and I hope to list it systematically in a few days. But it
won't get done.

1) Device Manager in Vista needs to be accurate with the health of your
driver. By that I mean just because DM has said your driver is in good
shape, DM has no clue whether it's corrupt as the day is long or healthy.
MSFT has known this (the driver and device teams for years) but they have
not fixed it and they have already told me it's not getting fixed in
Vista.

2) The way the driver installer mechanisms should work in Vista is that
they can browse to that driver on the machine. Not a tall order
considering Dr. Gary Flake's reputation --their new Distinguished
Scientist search guru who works conjointly with MSFT research.

The point of referencing driver verifier is that the BSODs and problems
installing AV extrapolate to other AV software drivers besides those made
by Symantec/Norton.

*References on Use of Driver Verifier to Decrease driver induced BSODs
(Not just due to drivers as MSFT naively preaches but due to the
inspection mechanism of Driver Verifier)*

Interop problem w/ NAV (Symantec Antivirus)...
http://www.osronline.com/showThread.cfm?link=42909


Checking Drivers with the Driver Verifier Tool from Windows XP Cookbook
(O'Reilly)
http://safari.oreilly.com/0596007256...-CHP-3-SECT-14

Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is
Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/default...b;en-us;325672

Why I Dislike Symantec by Robert McLaws (Longhorn Blogs)
http://weblogs.asp.net/rmclaws/archi.../15/32020.aspx

Driver Verifier in Windows Vista
http://www.microsoft.com/whdc/DevToo...averifier.mspx

http://g.msn.com/9SE/1?http://downlo...9/c/5/9c5b2167

Driver Verifier MSDN Library
http://msdn.microsoft.com/library/de...f78672.xml.asp

Using Driver Verifier
http://msdn.microsoft.com/library/de...715252.xml.asp

The Verifier Utility in Windows Vista
http://msdn.microsoft.com/library/de...546cd4.xml.asp


Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier Is
Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/kb/325672/en-us

Driver Verifier in General MSDN

http://www.microsoft.com/whdc/DevToo...vVerifier.mspx

http://support.microsoft.com/default...b;en-us;325672

How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/q244617/

Driver Verifier Search on www.microsoft.com
http://search.microsoft.com/results....+windows+vista


BSOD After Installing Norton Internet Security
http://service1.symantec.com/SUPPORT...= bar_sch_nam

CH


  #4 (permalink)  
Old August 30th 06, 04:25 PM posted to microsoft.public.windows.vista.general
Guest
 
Posts: n/a
Default Avast 4 won't install on 5536 pre-RC1 (X86)/Driver Verifier can Help

McAfee Enterprise Virusscan 8.5 III Beta also did not work, Just FYI.

wrote in message
...
McAfee Internet Security 2007 Did Not Work for me, Just FYI.

"Chad Harris" wrote in message
...
P-cillin, AVG, and McAfee seem to be working for most people on 5536.

This is a first time phenom for Avast 4 Home for me on Vista X86--I can
try other versions and maybe I'll "get luckie" but I tried with Home 4
that they bill on the site for Vista several times and I get the same
error.

For the first time in a build, I can't install Avast Home for Vista on
X86 with a driver not compatible message, even though I tried browsing to
the Avast Folder where all my files and drivers are stored on another
drive which often works in Vista--for stubborn drivers.

The error I get is that a driver doesn't work. I know you could go out
on the street and poll 100 very successfully dressed people and ask them
if software has drivers and you'd get a no but from some in my town
they'd say they think the limo service is around the corner. But
software has drivers often--kernel and non kernel stack and apparently
one of thme is having (at least I know on this box) a conflict with 5536.
It would be great if I knew which particular driver because maybe I could
find one that spells it that would work.

One of the tricks I use to minimize BSOD stops that say "your box is
shutdown" due to driver compatibility, the error is wrong as are several
BSOD errors promulgated by MSFT. I know many of them apply to several
situations and that's why they cast a wide net and are vague but here's
my point.

KS=Kernel Stack Drivers

Suppose you get a BSOD that says "bad kernel stack driver...we shut down
your machine." It doesn't or probably couldn't--that's why they wrote it
so vaguely ID the particular driver that's offending, so one would be
left to gess which KS driver or NKS driver if that were implicated. If
you put up the run box and type in "driverquery" no quotes you'll get a
complete list of KS and NKS drivers. Now whatcha gonna do? We hear most
about drivers for video and sound cards as #1 and #2 but as the cop for
the bad driver or the incompatible driver--it's not necessarily corrupt
as you'll see here--you have to narrow from a lineup of 150-200 KS
drivers depending on your hdw devices and software, and you have about
30-50 NKS.

I have found a tip/trick that helps minimize these type BSODs which
aren't in the top ten list of BSOD's people are going to see on any
Windows box from 2K through XP through Vista 5536 to RTM.


You put up the Driver Verifiery (there is a Vista white paper on it) one
of the very few resources that MSFT now has up for Vista in any
depth--but that stuff is located on MSDN blogs--it'd be nice if the
Community writers assigned to the team would get it up on websites the
public is likely to find who may not know which MSDN blogs to read
regularly for their needs of have time to do so.

1) You disable driver deadlock detectno. 2)You keep DV from inspecting
the software drivers for the AV. That might be a solution here I haven't
tried. It will often prevent a recurring BSOD in my experience that says
you've been shut down due to a KS driver.

This is meant as constructive criticism, and yeah I believe in getting
it to the horsie's mouth so I'll put it in the email in box of the people
on the Vista driver team--I think the feedback mechanisms for anyone
regardless of your group work terribly because MSFT doesn't want feedback
on any other level than "Aero Rocks" or "Build yadad da yadaa is way
kuell. If they did, they wouldn't turn their back on all the MVPs that
told them Vista is in pretty horrendous shape vintage 5536. A lot needs
to be done and I hope to list it systematically in a few days. But it
won't get done.

1) Device Manager in Vista needs to be accurate with the health of your
driver. By that I mean just because DM has said your driver is in good
shape, DM has no clue whether it's corrupt as the day is long or healthy.
MSFT has known this (the driver and device teams for years) but they have
not fixed it and they have already told me it's not getting fixed in
Vista.

2) The way the driver installer mechanisms should work in Vista is that
they can browse to that driver on the machine. Not a tall order
considering Dr. Gary Flake's reputation --their new Distinguished
Scientist search guru who works conjointly with MSFT research.

The point of referencing driver verifier is that the BSODs and problems
installing AV extrapolate to other AV software drivers besides those made
by Symantec/Norton.

*References on Use of Driver Verifier to Decrease driver induced BSODs
(Not just due to drivers as MSFT naively preaches but due to the
inspection mechanism of Driver Verifier)*

Interop problem w/ NAV (Symantec Antivirus)...
http://www.osronline.com/showThread.cfm?link=42909


Checking Drivers with the Driver Verifier Tool from Windows XP Cookbook
(O'Reilly)
http://safari.oreilly.com/0596007256...-CHP-3-SECT-14

Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier
Is Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/default...b;en-us;325672

Why I Dislike Symantec by Robert McLaws (Longhorn Blogs)
http://weblogs.asp.net/rmclaws/archi.../15/32020.aspx

Driver Verifier in Windows Vista
http://www.microsoft.com/whdc/DevToo...averifier.mspx

http://g.msn.com/9SE/1?http://downlo...9/c/5/9c5b2167

Driver Verifier MSDN Library
http://msdn.microsoft.com/library/de...f78672.xml.asp

Using Driver Verifier
http://msdn.microsoft.com/library/de...715252.xml.asp

The Verifier Utility in Windows Vista
http://msdn.microsoft.com/library/de...546cd4.xml.asp


Fatal System Error: 0x000000C4 If Deadlock Detection in Driver Verifier
Is Turned on and Norton Antivirus Is Installed
http://support.microsoft.com/kb/325672/en-us

Driver Verifier in General MSDN

http://www.microsoft.com/whdc/DevToo...vVerifier.mspx

http://support.microsoft.com/default...b;en-us;325672

How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/q244617/

Driver Verifier Search on www.microsoft.com
http://search.microsoft.com/results....+windows+vista


BSOD After Installing Norton Internet Security
http://service1.symantec.com/SUPPORT...= bar_sch_nam

CH



 




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