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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

Lexmark X5650 Printer Problem



 
 
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Old January 31st 10, 11:18 PM posted to microsoft.public.windows.vista.print_fax_scan
djg5211
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Posts: 2
Default Lexmark X5650 Printer Problem

Hi All!

I see this thread is a bit old but here goes anyway just in case anyone is still
checking it now and then.....

Lexmark X5650
Dell Dimension E521 (which probably makes no difference)
Windows Vista Home Premium Version 6.0.6002 Service Pack 2 Build 6002

I am having the same basic issue as everyone else as for the spoolsv.exe
crashing. I have tried everything i could find regarding this issue....
Was on the phone with Lexmark Support and told them what i had tried
so they did a remote hookup to my system and had the same outcome as
when i tried the fixes. I know this problem has been around for quite awhile
because some of the posts i have read were pretty old. Below is what the
error report shows:

Problem Event Name: APPCRASH
Application Name: spoolsv.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e02592
Fault Module Name: StackHash_7890
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000374
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 7890
Additional Information 2: 18ea7c0956de636d7a0aae68babf471d
Additional Information 3: 3ecb
Additional Information 4: 523d7debc6dec670803a9f13f5befb24

I have uninstalled everything, manually cleaned the registry and started from
scratch, tried running stuff in compatability mode and every other possible
fix that i could find.

Now beings that i can't afford a high fangled fancy printer and to me the $80.00
that i paid for this one YESTERDAY is alot of money right now.... i gotta make
this one work SO if anyone found a cure for the spoolsv.exe issue PLEASE
post the final cure.

Push and pull situation huh? Who do ya blame? Vista for being Vista?
Lexmark for not writing compatible software for their printer OR ME for
trusting the fact that a NEW printer should just plug in and work?

Sorry for venting but i know y'all have had this frustrated feeling!

Any help appreciated!!!
Dave




Post Originated from http://www.VistaForums.com Vista Support Forums
 




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