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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Can only use only mouse
My old mouse is dieing so i got a new one, i installed it as i was told to but it does not work. When i plug it in saying it was installed ok and there is power getting to the mouse as it all lights up, but the laser never turns on. I collected all the working mouses i had avalible and found that none of them work but if i plug my old mouse in it works right away i really need help on this as i have uni work that needs to be in soon -- killerl1g |
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Can only use only mouse
Does your new mouse have an install disk?
Is it the same brand as the old one? "killerl1g" wrote in message ... My old mouse is dieing so i got a new one, i installed it as i was told to but it does not work. When i plug it in saying it was installed ok and there is power getting to the mouse as it all lights up, but the laser never turns on. I collected all the working mouses i had avalible and found that none of them work but if i plug my old mouse in it works right away i really need help on this as i have uni work that needs to be in soon -- killerl1g |
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Can only use only mouse
my new mouse is the razer lachesis my old mouse is the a standard dell one that came with my pc, there was a disk that came with the razer mouse. I installed it as i was told and iv also got the updates from the razer site, it still did not work. So i uninstalled all the firmeware and drivers and tryed again but still nothing -- killerl1g |
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Can only use only mouse
You need to talk to Dell about this,
I don't have their phone number though. Badger "killerl1g" wrote in message ... my new mouse is the razer lachesis my old mouse is the a standard dell one that came with my pc, there was a disk that came with the razer mouse. I installed it as i was told and iv also got the updates from the razer site, it still did not work. So i uninstalled all the firmeware and drivers and tryed again but still nothing -- killerl1g |
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Can only use only mouse
i emailed dell support they told me to check that it was properly connected then try the mouse in safe mode (none of that worked) then they said restore the pc to factory settings, i told them that sounds a little extreme to fix this, so they said we will send you a new dell mouse. I dont think that will help as i think it might be somthing to do with serial keys, i found on a forum somewhere that new mices dont have serial keys and the pc puts them on, so if you have a mouse without a serial key the computer will ignore it and just look for the old one, they said i needed to copy the serial key of my mouse in regedit then paste it onto the new mouse, i have no idea how to do that or if it will work, but the person who posted it dident seem to know either. -- killerl1g |
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Can only use only mouse
Compare the new Dell mouse with the old one,
If they look alike, it might work. Give it a try. "killerl1g" wrote in message ... i emailed dell support they told me to check that it was properly connected then try the mouse in safe mode (none of that worked) then they said restore the pc to factory settings, i told them that sounds a little extreme to fix this, so they said we will send you a new dell mouse. I dont think that will help as i think it might be somthing to do with serial keys, i found on a forum somewhere that new mices dont have serial keys and the pc puts them on, so if you have a mouse without a serial key the computer will ignore it and just look for the old one, they said i needed to copy the serial key of my mouse in regedit then paste it onto the new mouse, i have no idea how to do that or if it will work, but the person who posted it dident seem to know either. -- killerl1g |